西安索菲特人民大厦 5 星

客户意见评级 (ALL 评级) 4.9/5 62 评论

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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 位于古城墙内,毗邻钟楼及鼓楼

  • 4万平米的园景区

  • 在酒店内的剧院欣赏精彩演出

  • 21 间多功能厅和 1 个 1463 座的大剧院

  • 可提供600停车位

我们的客房

酒店位置

西安索菲特人民大厦

东新街319号, 陕西省
710004 西安
中国

GPS:34.26509, 108.9578

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.9/5  62 评论

TripAdvisor 评级  4.5/5  3,641 评论

住的不错,服务很贴心

客户意见评级 5.0/5

张. 商务住宿 - 所有已确认评论

住的不错,服务很贴心,感谢Nancy,提前开好发票,让我来得及赶上飞机!

尊敬的张先生: 感谢您选择西安索菲特人民大厦并抽出宝贵时间给予我们点评。 很高兴得知您对此次入住感到满意。我已将您的反馈同整个团队,特别是Nancy进行了分享。我们均感到备受鼓舞,衷心感谢您! 令客人们倍感暖心一直都是我们孜孜不倦的追求。我们将继续努力,期待在不久的将来再次为您服务。 祝您生活愉快! 谨启 布韦迪 总经理

Arrive as guests, leave as friends and return as family.

客户意见评级 5.0/5

Luke J. 单人住宿 - 所有已确认评论

许久未见,温暖如故。借Raffles品牌宣传:“A place where you arrive as guests, leave as friends and return as family.”形容再贴切不过。 过去三年可谓影响深远,大多酒店选择削减开支,品牌标准难以为继,如今仍未完全恢复。人民大厦显然不在其中,即便此次住宿行程仓促,未在酒店过多停留,依旧不乏高光体验。 品牌层面: 酒廊开设早餐,每日夜床整理,抑或Bonjour问候,说来皆为品牌标准,然而如今内地真正落地执行到位的索菲特酒店不过凤毛麟角。 服务层面: 人民大厦服务一贯可堪品牌范本。 礼宾团队无论何时始终热情主动,不愧身为酒店门面担当; 酒廊自然无从挑剔,服务及时迎送周到,毋需询问,宾客喜欢了然于心,着实温暖; 欢迎礼遇连同客房布置,绝对客制,独一无二,个中用心,无出其右; 此外,酒店亦是如今为数不多提供行政礼遇清单并提示免费熨烫服务的索菲特成员。 餐饮层面: Koi放题竞争力一如既往,高性价比毋庸置疑,铁板鹅肝水准依旧,一试难忘。此外,当日男性接待格外体贴,加分不少。 Azur自助午餐升级过后,品质可同多数酒店自助晚餐一较高下,会员折扣价格甚至不足一半,士别三日,诚然惊喜。 欢迎饮品诚意更不必提,鲜有酒店能够与之相较。 P.S.大厦院内银杏落叶极美,且清扫时有意保留,确有古都秋日韵味。

尊敬的金先生: 感谢您对西安索菲特人民大厦的认可,感谢您抽出宝贵时间给予我们点评。 令客人们倍感暖心、倍感美妙一直都是我们孜孜不倦的追求。在奋斗的道路上,还有什么比客人们的满意与认可更能令人感到欢欣鼓舞的呢?衷心感谢您! 我们将继续努力,同时期盼着在不久的将来再次为您服务。 祝您生活愉快! 谨启 布韦迪 总经理

Great Location in Xian, with awkward chekin in experience

Tripadvisor 评级 5.0/5

GRAMATAN30 经 TripAdvisor 认证的评论

A great hotel inside the old city wall. The location was really nice. We stayed two nights there in a junior suite on vacation. The room was large and comfortable, but somewhat dated. Breakfast was good and par for the course for that class hotel in China. The check in experience was somewhat awkward and irritating. Although I booked through Accorhotels website the room with breakfast, the person at the reception insisted that breakfast was not included. I had to open the reservation confirmation email from Accorhotels to show her proof that breakfast was included. That was a strange experience, the fact that their system did not show that breakfast was included with the reservation!

Dear GRAMATAN30, Thank you for choosing Sofitel Xi'an on Renmin Square and providing us with the gift of feedback. Please allow me to apologize for the arrival experience. I have talked with relevant departments for our future improvement. At the same time, thank you for your recogntion to other aspects of the stay. It is our tireless pursuit to strive for excellent hotel experience for our guests, and our dedication and efforts will never stop. We look forward to having the opportunity to welcome you again in the future. Yours sincerely, Vlad Burazor General Manager

位置好,服务好!

客户意见评级 5.0/5

晋. 家庭住宿 - 所有已确认评论

酒店位置非常好,离很多景点都不远。酒店前台服务人员,行政酒廊工作人员服务都很棒!好评!

尊敬的晋先生: 感谢您选择西安索菲特人民大厦并抽出宝贵时间给予我们点评。 很高兴得知您对此次入住,特别是服务感到满意。我已将您的反馈同整个团队进行了分享,我们均感到备受鼓舞,衷心感谢您! 我们将继续努力,不辜负您的认可,期待在不久的将来再次为您服务。 祝您生活愉快! 总经理 布韦迪

Slightly tired business hotel with great staff and nice restaurants

Tripadvisor 评级 4.0/5

James G 家庭住宿 - 经 TripAdvisor 认证的评论

Business hotel on the eastern side of central Xi’an, set in a little enclave of smart conference hotels. We stayed in club rooms on the third floor. These were spacious and well equipped, but rather tired in decor and slightly old-fashioned. Served us perfectly well, but had no views and slightly low ceilings. It felt like this part of the hotel had needed some redecoration for a number of years. The common areas are rather smarter, in a four-star business hotel style. A reasonable pool and gym. Japanese restaurant which serves really pretty good Japanese food and has friendly and professional staff. The highlight for us was the Azur western-style restaurant: see our separate review. The best thing about this hotel is the staff: thoroughly professional, very helpful and friendly. a really nice team. If you can score, a good price at this hotel, then go for it. It’s not a bad place to stay.

Dear James, Thank you for choosing Sofitel Xi'an on Renmin Square and providing us with the gift of feedback. It gives us great pleasure to know that you are satisfied with hotel service and dining experinece. Thank you very much for your recognition and motivation. At the same time, I also pay high attention to your comments on room, and please be rest assured that our efforts will never stop. Once again, thank you for your review. We will keep up our dedication, and look forward to having the opportunity to welcome you again in the future. Yours sincerely, Vlad Burazor General Manager

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其他网络用户评价我们的酒店

  • 327 评论 9.2/10 位置
  • 411 评论 8.2/10 房间
  • 652 评论 9.4/10 服务
  • 192 评论 8.2/10 舒适度
  • 184 评论 9/10 早餐
  • 160 评论 9.1/10 清洁度
  • 87 评论 7.4/10 食物
  • 35 评论 8.6/10 游泳池

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