西安索菲特人民大厦 5 星

客户意见评级 (ALL 评级) 5.0/5 129 评论

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描述

酒店其他优惠

  • 位于古城墙内,毗邻钟楼及鼓楼

  • 4万平米的园景区

  • 在酒店内的剧院欣赏精彩演出

  • 21 间多功能厅和 1 个 1463 座的大剧院

  • 可提供600停车位

我们的客房

酒店位置

西安索菲特人民大厦

东新街319号, 陕西省
710004 西安
中国

GPS:34.26509, 108.9578

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  5.0/5  129 评论

TripAdvisor 评级  4.5/5  3,873 评论

服务态度很好

客户意见评级 5.0/5

匿名 情侣住宿 - 所有已确认评论

地理位置优越,离钟楼很近,出去玩很方便,环境也很好,很适合拍照,酒店人员服务态度很好

尊敬的客人: 感谢您入住西安索菲特人民大厦并抽出宝贵时间给予我们点评。 很高兴您对此次入住感到满意。如您所说,酒店坐拥优越的位置、便捷的交通与四季皆美的城中花园,您对服务的认可更是给了我们莫大的鼓舞,衷心感谢您。 我们将继续努力。美丽的人民大厦和热情好客的酒店员工期待您的再次莅临。 祝您生活愉快! 谨启 谷伟昭 酒店经理

Exceptional 4 night stay at Sofitel Renmin Square.

Tripadvisor 评级 5.0/5

655geraldinet 家庭住宿 - 经 TripAdvisor 认证的评论

We were pleasantly surprised by the free upgrade to a bigger room at the elite floor and complimentary bed for my child. The room was big, luxurious with bay window overlooking the city. The bath amenities were of good French brand and bathroom was huge, with both standing shower and bathtub. Staff service was exceptional. We feedback about the room being stuffy as the aircon couldn’t be adjusted due to central control during the winter season and the staff brought in a mobile aircon/fan to help with the ventilation. One particular concierge staff, Kevin Guo went the extra mile to help with directions, googling for local services, giving recommendations, and always so smiley and warm.

Dear Guest, Thank you for choosing Sofitel Xi'an on Renmin Square and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us. I've shared your motivating comments with the whole team, especially with Kevin. We are deeply motivated and sincerely grateful for that. We will keep up our dedication and efforts, and we look forward to welcoming you again in the near future. Yours sincerely, Sam Gu Hotel Manager

服务好

客户意见评级 5.0/5

屈沅坤 朋友住宿 - 所有已确认评论

体验很好,位置很好,周边的旅游很方便,出行也很方便,酒店的服务很好,

尊敬的客人: 感谢您入住西安索菲特人民大厦并抽出宝贵时间给予我们点评。 很高兴您对此次入住感到满意。如您所说,酒店坐拥优越的位置与便捷的交通,您对服务的认可更是给了我们莫大的鼓舞,衷心感谢您。 给客人们带来愉悦的入住体验是我们始终坚守的初心。我们将不懈努力,期待在不久的将来再次为您服务。 祝您生活愉快! 谨启 谷伟昭 酒店经理

Lovely hotel with huge rooms and excellent breakfast

Tripadvisor 评级 5.0/5

ccyy4 Solo travel - 经 TripAdvisor 认证的评论

The room was large and spacious. Room and bathroom were clean. They had a power strip attached to the night stand with several USB slots and one electric slot. This was very useful. The bathroom toiletries were good. The bed and pillow were very comfortable and the blackout curtains let no light in. I did hear noises from the room next door but I had an end room so it wasn’t bad. The breakfast was excellent. There was a wanton bar and also noodle bar with a million toppings to add. Both were delicious. Prior to booking, I emailed the hotel several times with questions and they answered promptly. The hotel is 10-15 minute walk to the closest subway station per the hotel so it’s probably not super convenient to visit the sites one your own. I had a driver for the whole time so it was fine for me. The front staff are all very nice. There was an issue with them charging me for the room when I paid already with Expedia but I emailed the hotel and they resolved this quickly. I would highly recommend this hotel as it was good value for the price I paid.

Dear ccyy4, Thank you for staying at Sofitel Xi'an on Renmin Square and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us. It has been our continuous efforts to deliver excellent hotel experience and what can be more motivating than the satisfaction and motivation of yours? Thank you. We will keep up our dedication and we look forward to welcoming you again in the future. Yours sincerely, Sam Gu Hotel Manager

Best decision I've made this year

Tripadvisor 评级 5.0/5

molotovmix 经 TripAdvisor 认证的评论

Pros - 'TOP NOTCH' housekeeping, clean and quick laundry service - High-ranking hotel staff speak English fluently, and some younger staff also speak English well, even the staff who don't speak English have a great attitude in trying to help me in any way they can - Spacious and clean rooms - A well-maintained garden is great for taking pictures Cons - The spa facilities appear to need renovation 중국어를 모르는 한국인에게 중국은 여행 난이도가 높은 편이지만, 여기서 묵으면서 많은 도움을 받았기에 이번 여행은 어려움이 없었습니다. 같은 구역 내에 있는 Sofitel Legend의 1층에 있는 Dolce Vita 레스토랑도 이용했는데, 음식이 매우 훌륭했고 분위기도 좋았습니다. 숙박하는 동안 멋진 경험을 하게 해 주신 Fiona Xu 여사님께 진심으로 감사드립니다. 그리고 제가 성함을 여쭤보지 않아서 이름을 모르지만 11층 Club Sofitel 내의 친절한 직원들께도 감사드립니다. 또한 11월 15일 저녁에 Dolce Vita 레스토랑에서 저를 응대했던 친절한 여직원, 11월 16일에 Koi bar에서 근무하던 수습생 또한 칭찬하고 싶습니다. 내년에 다시 올게요.

Dear molotovmix, Thank you for choosing Sofitel Xi'an on Renmin Square and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us. I've shared your motivating comments with the whole team, especially with those whom you mentioned. Thank you for your recognition and motivation. At the same time, thank you for your constructive comment and we will treat it seriously. Our dedication and efforts will never end, and we look forward to welcoming you again in the future. Yours sincerely, Sam Gu Hotel Manager

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其他网络用户评价我们的酒店

  • 587 评论 9.4/10 位置
  • 703 评论 8.1/10 房间
  • 1,108 评论 9.3/10 服务
  • 10 评论 4.1/10 上网
  • 355 评论 5.7/10 设施
  • 334 评论 8.6/10 舒适度
  • 329 评论 8.9/10 早餐
  • 261 评论 9.2/10 清洁度

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