西安索菲特人民大厦 5 星

客户意见评级 (ALL 评级) 4.9/5 56 评论

保证最优惠房价
西安索菲特人民大厦 - Image 1
西安索菲特人民大厦 - Image 2
西安索菲特人民大厦 - Image 3
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东新街319号, 陕西省, 710004 西安, 中国

描述

酒店其他优惠

  • 位于古城墙内，毗邻钟楼及鼓楼

  • 4万平米的园景区

  • 在酒店内的剧院欣赏精彩演出

  • 21 间多功能厅和 1 个 1463 座的大剧院

  • 可提供600停车位

我们的客房

酒店位置

西安索菲特人民大厦

东新街319号, 陕西省
710004 西安
中国

GPS:34.26509, 108.9578

电话
传真 +86 29 8792 8400

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.9/5  56 评论

TripAdvisor 评级  4.5/5  3,678 评论

位置很好，环境很好，住得也很不错

客户意见评级 5.0/5

匿名 商务住宿 - 所有已确认评论

位置很好，环境很好，住得也很不错

尊敬的赵先生： 感谢您入住西安索菲特人民大厦并抽出宝贵时间给予我们点评。 很高兴您对此次入住感到满意。如您所说，酒店坐拥优越的位置与四季皆美的城中花园，我已将您对服务的认可同整个团队，特别是Nancy 进行了分享，衷心感谢您的认可。 我们将继续努力，期待在不久的将来再次为您服务。祝您生活愉快！ 酒店经理 谷伟昭

Sofitel Xi’an on Renmin Square

Tripadvisor 评级 4.0/5

FrequentFlyer4269 经 TripAdvisor 认证的评论

Very comfortable hotel with a great bed, pillows and bathroom. Staff are outstanding, attentive and friendly. Overall great value with a great location. Lounge is excellent with good offerings and attentive staff. The hotel could do with a mini make over renovation and the food offering could be improved especially breakfast slightly below the standard for this category of hotel. Two team members should be acknowledged for outstanding service firstly for our efficient check in and check out to Jack Luo and a Amber (Dan Yue Zhang) at the lobby bar/cafe for her outstanding service this young lady went above & beyond. Accor Plus Platinum Member.

Dear Guest, Thank you for choosing Sofitel Xi'an on Renmin Square and providing us with the gift of feedback. It gives us great pleasure to know that you've enjoyed your recent stay with us. I've shared your motivating comments with the whole team, especially with Jack and Dan Yue, thank you very much for your recognition. At the same time, thank you for your constructive comments. Our dedication and efforts will never end. We look forward to having the opportunity to welcome you again in the future. Yours sincerely, Sam Gu Resident Manager

Looks good from outside but in need of refurbishment inside

Tripadvisor 评级 4.0/5

Beng J Couples - 经 TripAdvisor 认证的评论

The hotel in in good position inside the Xi'an city wall. From outside the exterior is good and still modern looking. But inside the hotel and the room really need total refurbishment, look old and not smelling good. Also the service level is not quite 5 star or frankly speaking chaotic like not well managed. We had not enjoyed staying there at all.

Dear Beng J, Thank you for providing us with the gift of feedback. It has always been our objective to provide guests with a pleasant staying experience. The satisfaction of our guests motivates us greatly, and your constructive comments are the nourishment of our continuous progress. I'm sorry that the service didn't meet your expectation. Would it be possible for me to get some more detailed feedback so that I could investigate and follow up accordingly? Our dedication and efforts will never end. I sincerely wish that we could have the opportunity to show you our improvement in the future. Yours sincerely, Sam Gu Resident Manager

Best of the brand

Tripadvisor 评级 5.0/5

MisterAccountant Couples - 经 TripAdvisor 认证的评论

Together with Qining Sofitel, these would have to be the best of the brand in China. Conveniently located inside the wall on People's Square, it's about a 25 minute walk from either the Bell Tower or the Muslim Quarter. Due to the traffic, a Didi takes about the same time. The hotel staff are friendly and competent and you'll find most are OK with English. The Junior Suite was large, clean and airy with opening windows. Happy Hour from 5 to 7 was a pleasant experience. Breakfas was superb. I'm sorry to have to leave!

Dear Guest, Thank you for your recognition to Sofitel Xi'an on Renmin Square, thank you for providing us with the gift of feedback. It gives us great pleasure to know that you've enjoyed your recent stay with us. It is our tireless pursuit to deliver excellent hotel experience to our guests, we will keep up our dedication and efforts, and we look forward to welcoming you again in the future. Yours sincerely, Sam Gu Resident Manager

住的不错，服务很贴心

客户意见评级 5.0/5

张. 商务住宿 - 所有已确认评论

住的不错，服务很贴心，感谢Nancy，提前开好发票，让我来得及赶上飞机！

尊敬的张先生： 感谢您选择西安索菲特人民大厦并抽出宝贵时间给予我们点评。 很高兴得知您对此次入住感到满意。我已将您的反馈同整个团队，特别是Nancy进行了分享。我们均感到备受鼓舞，衷心感谢您！ 令客人们倍感暖心一直都是我们孜孜不倦的追求。我们将继续努力，期待在不久的将来再次为您服务。 祝您生活愉快！ 谨启 布韦迪 总经理

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其他网络用户评价我们的酒店

  • 444 评论 9.4/10 位置
  • 544 评论 8.4/10 房间
  • 830 评论 9.6/10 服务
  • 6 评论 0/10 上网
  • 261 评论 8.8/10 舒适度
  • 255 评论 8.8/10 早餐
  • 212 评论 8.9/10 清洁度
  • 114 评论 7.8/10 食物

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。