ソフィテル西安レンミンスクエア 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 5.0/5 259 件のレビュー

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319 Dong Xin Street, Shaanxi, 710004 西安市, 中国

説明

ホテルのその他の情報

  • 城壁内の中心地に位置し、鐘楼と鼓楼からすぐ

  • 噴水のある 40,000m² の景観庭園

  • ホテル内の専用劇場でショーを楽しめます

  • 21 室のファンクションルームと 1463 席のグランドシアターを完備しています。

  • 447 台の駐車スペース

当ホテルの客室

ホテル所在地

ソフィテル西安レンミンスクエア

319 Dong Xin Street, Shaanxi
710004 西安市
中国

GPS:34.26509, 108.9578

電話番号
ファックス +86 29 8792 8400

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  5.0/5  259 件のレビュー

トリップアドバイザーの評価  4.6/5  4,441 件のレビュー

Good place

トリップアドバイザーの評価 4.0/5

DaisyDuck44 トリップアドバイザー認証口コミ

Sofitel on Renmin Square in Xi’an is a refined hotel with very impressive common areas. The lobby, lounges, and shared spaces all reflect a classic, elegant style that creates a luxurious first impression. The atmosphere is welcoming, and the staff maintain high service standards. Breakfast is excellent, offering a wide variety of freshly prepared dishes and a good balance between Chinese and international cuisine. It’s definitely one of the hotel’s strengths. The rooms are generously sized, providing plenty of comfort and space. However, they are starting to show signs of age and would benefit from renovation to match the elegance of the public areas. Although everything is functional and clean, the décor and some furnishings feel outdated.

Dear respected Guest, Thank you for choosing Sofitel Xi’an on Renmin Square and for taking the time to share your feedback. We are delighted to learn that you were overall satisfied with your stay. Your kind recognition is truly encouraging, and we sincerely appreciate your positive remarks. Meanwhile, constructive feedback from our valued guests, like yours, is vital for our continuous improvement. Please accept our genuine gratitude. Providing our guests with delightful experiences remains our unwavering commitment, and we will never relax our efforts. We look forward to the opportunity of welcoming you back in the future. Warm regards, Sam Gu General Manager

Thank You For A Comfortable Stay!

トリップアドバイザーの評価 5.0/5

GoPlaces28252369924 トリップアドバイザー認証口コミ

Hotel is in a very pleasant and clean area which is only about 10 minute walk away from Wulukou train station. The most basic room is spacious enough for a couple staying 4 nights. Room was fresh without any trace of smoking smell. Room was cleaned very thoroughly daily. Even though we encountered a couple of room defects, they got fixed in a timely manner. We had breakfast once and it was pretty good. All the staff we encountered were helpful. It was a pleasant stay.

Dear respected guest, Thank you for staying at Sofitel Xi'an on Renmin Square and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us. We are deeply motivated, and please accept our heartfelt appreciation. We will continue and enhance our efforts in all areas, look forward to welcoming you again in the future. Yours sincerely, Sam Gu General Manager

wonderful stay

トリップアドバイザーの評価 5.0/5

Melissa Y トリップアドバイザー認証口コミ

We had a fantastic stay here! The room was clean, spacious, and very comfortable. The staff were incredibly friendly and helpful. The location is perfect, close to downtown . We would definitely stay here again and highly recommend it to others.

Dear respected guest, Thank you for staying at Sofitel Xi'an on Renmin Square and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us. We are deeply motivated and please accept our heartfelt appreciation. We will keep up our efforts, look forward to welcoming you again in the future. Yours sincerely, Sam Gu General Manager

Substandard Sofitel

トリップアドバイザーの評価 1.0/5

Carol Robertson L トリップアドバイザー認証口コミ

This Sofitel was a huge disappointment! There is no heat, I froze! The hotel has no heat in October. I could not get assistance and was told I would need to switch rooms-late at night! Coming to my room the lights would not turn on, again I had to wait for assistance. The facility is old and hasn't been properly maintained. The hot water is not hot! Forget having a hot bath.

Dear respected guest, Thank you for taking the time to share your feedback with us. We sincerely apologize that the stay did not meet your expectations. Please allow us to extend our heartfelt apologies once again. We will always stay true to our commitment and will never relent in our efforts. Wishing you all the best. Yours sincerely, Sam Gu General Manager

Great Stay in Xian

トリップアドバイザーの評価 5.0/5

MrsA1979 Couples - トリップアドバイザー認証口コミ

Was an exceptional hotel. Super impressive when you walked in. Special thanks to Leo and Andy who helped us navigate maps and recommendations. Pros Great Buffet. Dinner buffet also offered Chinese beer and soft drinks Room was great. Offered full sized toiletries Water bottles were provided daily Helpful with tour suggestions. Shout out to Nancy who took us out on a day trip. Slippers and robes were provided. Hotel has multiple restaurants on site Cons Pillows were very soft and hard to sleep on Mattress was quite firm TV only had a couple of english stations so you couldn’t pick a movie and had to watch what was shown Even though we had a great view, windows were not cleaned the week we where there so waa hard to look outside (photo attached) Overall had a great experience here and had hardly

Dear MrsA1979, Thank you for staying at Sofitel Xi'an on Renmin Square and providing us with the gift of feedback. It is very nice to know that you're generally satisfied with your recent stay with us. Thank you for your recognition and movitation, and at the same time, we pay high attention to your constructive criticism. I'm sorry that the pillows didn't meet your expectation. Please allow me to share that in addition to the regular pillows, we also offer six other types of pillows for guests to choose from upon request. The specific varieties are listed on the pillow menu. For other issues that you mentioned, we will do our utmost for improvement. It has been our unwavering commitment to deliver enjoyable hotel experience and we will never relax our efforts. Look forward to having the opportunity to welcome you again in the future. Yours sincerely, Sam Gu General Manager

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。