Sofitel Legend Peoples Grand Hotel Xian 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.9/5 125 件のレビュー

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Sofitel Legend Peoples Grand Hotel Xian - Image 1
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319 Dong Xin Street, Shaanxi（陝西省）, 710004 XIAN（西安）, 中国

説明

ホテルのその他の情報

  • 城壁内中心部に位置し、鐘楼と鼓楼のすぐ近く

  • 噴水が設置された約40,000m²の庭園

  • 24時間対応のMajordomeサービス

  • フランスと中露折衷様式を融合させた、歴史的建物と内装

当ホテルの客室

ホテル所在地

Sofitel Legend Peoples Grand Hotel Xian

319 Dong Xin Street, Shaanxi（陝西省）
710004 XIAN（西安）
中国

GPS:34.265516, 108.958814

電話番号
ファックス +86 29 8792 8400

アクセスと交通機関

ホテルサービス

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敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

DOLCE VITA

レミー・マルタンとのパートナーシップにより、Louis XIIIでは希少な「ルイ13世コニャック」や、その他のスペシャルエディションをお楽しみいただけます。グラスでお楽しみいただける上質なワインセレクションに加え、カクテルもクラシックから革新的なものまで、豊富に取り揃えております。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.9/5  125 件のレビュー

トリップアドバイザーの評価  4.9/5  1,173 件のレビュー

2025エクセレンス認証

Heritage, elegance, and exceptional service

トリップアドバイザーの評価 5.0/5

juergd トリップアドバイザー認証口コミ

Located in the heart of Xi’an, the Sofitel Legend People’s Grand Hotel is a beautifully restored landmark that first opened its doors in 1953. Today, it stands as a boutique luxury icon, seamlessly blending Chinese heritage with the timeless elegance of French hospitality. Operated under Accor’s prestigious Sofitel Legend brand, the hotel embodies everything the label represents: historic grandeur, bespoke service, and an intimate sense of place. With only 71 rooms and suites, each supported by dedicated butler service, the property offers an atmosphere of exclusivity and refined comfort. During my stay, I had the pleasure of residing in a Grand Prestige Suite, a generous 98‑square‑meter retreat featuring a separate living and dining room, a small kitchenette, a guest restroom, and a master bedroom with a walk‑in wardrobe and a spacious marble bathroom. The hotel had noted that I was traveling for my birthday and welcomed me with exceptional warmth: fresh flowers, a large birthday cake, a striking chocolate tower paired with fine liqueur, and perfectly ripe persimmons. It was a thoughtful gesture that immediately set the tone for a memorable stay. The suite itself was beautifully appointed, with a complimentary minibar, a Nespresso machine, and a guest bathroom for added convenience. Both the living room and bedroom were equipped with flat‑screen TVs, and the king‑size bed provided excellent comfort. Twice‑daily housekeeping ensured everything remained immaculate, while the butler service elevated the experience even further. Each day brought fresh fruits and sweet treats, and in the evenings, freshly prepared tea arrived with confections and stories — often accompanied by delightful surprises that highlighted the butler’s remarkable attention to detail.The marble bathroom was another highlight, featuring a rain shower, a bathtub with an integrated television, double washbasins, a Japanese toilet, and exclusive Maison Caulières toiletries. The walk‑in wardrobe connected directly to both the bedroom and bathroom, adding to the suite’s thoughtful layout and sense of spaciousness. Breakfast was served at Dolce Vita, the hotel’s in‑house restaurant, offering a generous buffet alongside à la carte dishes. The selection ranged from cold cuts, cheeses, smoked salmon, salads, juices, yogurts, and pastries to a variety of international and Asian hot dishes. Options like Eggs Benedict added a refined touch to the morning experience. The 1953 Lobby Lounge pays homage to the hotel’s origins as a state guesthouse, exuding the grandeur and elegance of its early years. Meanwhile, the Louis XIII Bar offered complimentary evening drinks and canapés during my stay, accompanied by the signature Sofitel candle‑light ceremony — a charming ritual that enhances the hotel’s sense of heritage. Its regular menu features rare Louis XIII Cognac, fine wines, and an extensive cocktail selection. For dining beyond the main building, Le Chinois serves authentic Chinese cuisine with refined regional specialties. The quality, freshness, and variety of the dishes were exceptional, and the service was equally impressive, making it a standout culinary experience with excellent value for money. The hotel’s indoor pool provides a serene escape, complete with loungers for relaxation, while the fitness center offers state‑of‑the‑art equipment suitable for both energizing workouts and restorative sessions.The Sofitel Legend People’s Grand Hotel distinguishes itself through its boutique charm, personalized butler service, refined cuisine, and exceptional hospitality. It is a property that not only honors its historic legacy but elevates it with contemporary luxury — arguably making it the finest hotel in Xi’an.

Dear respected guest, Thank you for staying at Sofitel Legend Peoples Grand Hotel Xi'an and for taking the time to provide such detailed feedback. It is our unwavering commitment to deliver pleasant and memorable experience. Guests’ satisfaction and recognition like yours drive us forward on this journey. For this, please accept my sincere gratitude. We will keep up our dedication and efforts, look forward to welcoming you again in the near future. Yours sincerely, Sam Gu General Manager

Disappointed service

トリップアドバイザーの評価 2.0/5

Margaret F トリップアドバイザー認証口コミ

As per the name suggested, the building of Sofitel Legend Peoples Grand Hotel is stunning. But service on the whole failed to make a legend. We, a group of 11 friends, stayed in the Sofitel Legend for 4 nights, from 29 Oct to 2 Nov. Upon our arrival, we were received warmly by their Chief Concierge, who's been very helpful with providing tips for us to go around and taking notice on our comments. Rooms were big and comfortable, with all the standard fixtures of a 5-star luxury hotel. A full buffet breakfast was inclusive and this was the part which we experienced the worst service during our stay at Sofitel Legend. Most of the waiting staff appeared nervous and clueless about their duties. They could not understand English well, and sometimes even communicating in Putonghua was a bit difficult too. Our coffee/tea orders were mixed up on all 4 days of our breakfast. The staff had difficulties in understanding the different forms of coffee, like Americano and Cappuccino; staff couldn't understand why milk was asked to be served on the side with the english breakfast tea; dirty plates piling up on our table but the staff had no intention to clear them away. The egg station was under so much pressure during peak hour that the food orders were all confused and served very very slow. We also attended the complimentary happy hour held at the bar on the executive floor. The choice of drinks was limited, and when we asked for some lemon slices to go with the soda water, we were told that lemon was not available. Nonetheless, we had great companies among our group of friends and we had a relaxing time there. We were also intrigued by the number of non-hotel guests wandering around the hotel with filming crews taking portraits. A rare view indeed for a luxury 5-star hotel.

Dear respected guest, Thank you for taking the time to provide such detailed feedback. It is our unwavering commitment to deliver pleasant and memorable experience. Guests’ satisfaction and recognition drive us forward on this journey, while constructive feedback like yours helps us grow and improve. For this, please accept my sincere gratitude and apologies. While the beautiful grounds of Xi’an Renmin Square and the historic and distinctive building of Sofitel Legend Hotel are beloved by many, we also attach great importance to maintaining order in our daily operations and protecting our guests’ privacy. Please allow me to report that the photography situation you mentioned has already seen great improvement. Your feedback regarding our service has given us much to reflect on. Such issues neither meet our operational standards nor align with our heartfelt intentions for guest satisfaction. I will personally oversee follow-up training and improvements. We remain dedicated to continuous enhancement and sincerely hope for an opportunity in the future to demonstrate our progress to you. Wishing you all the best. Yours sincerely, Sam Gu General Manager

Good location, great staff

トリップアドバイザーの評価 4.0/5

dewmaw トリップアドバイザー認証口コミ

Great staff. Friendly, helpful. Good English. Special mention to Andy on Reception, Eva on the Concierge Desk and Anna in the restaurant. The very grand-looking (if a bit Soviet in style) hotel is set back from the road and is pretty quiet. Walkable easily to the Eastern entrance to the wall and to the centre of Xian. Our room had all the usual facilities, maybe a bit light on wardrobe space. It was quiet. The furnishings were a bit fancy for our tastes but that’s subjective. The only slight negative is that the ground floor of the hotel was fairly chilly, so choose where you sit in the restaurant, ideally away from the windows! Breakfast was excellent, lots of choice, regularly replenished, and an egg station.

Dear dewman, Thank you for staying at Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. It gives us great pleasure to know that you're generally satisfied with your recent stay with us. I've shared your motivating comments with the whole team, especially with Andy, Eva and Anna. Please accept our heartfelt appreciation for your kind recognition. At the same time, we are terribly sorry that the restaurant temperature was not to your comfort. We pay high attention to your feedback, and will take immediate action. We will never relent in our efforts, look forward to welcoming you again in the future. Yours sincerely, Sam Gu General Manager

Best old hotel with lots of stories to tell

トリップアドバイザーの評価 4.0/5

S3686GBandyt トリップアドバイザー認証口コミ

Best hotel in xian . Service is good with best price and best service. Breakfast with full of healthy food and fresh juice with good ingredients . Room very clean immaculate. Location is not the best but you can always get didi around

Dear respected guest, Thank you for staying at Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. It gives us great pleasure to know that you are satisfied with your recent stay. We are deeply motivated and please accept our heartfelt appreciation. We will never relent in our efforts, look forward to welcoming you again in the future. Yours sincerely, Sam Gu General Manager

Authentic Italian Restaurant

トリップアドバイザーの評価 5.0/5

Flyer15338120115 トリップアドバイザー認証口コミ

Great food and service in a very convenient environment. I came to this restaurant multiple times, it was always very good. In my home country, I live with Italian people, so I have high expecations and high standards towards italian food. This place is clearly a top restaurant.

Dear respected guest, Thank you for the recognition to our Dolce Vita restaurant and for providing us with the gift of feedback. We are deeply motivated, please accept our heartfelt appreciation and we look forward to welcoming you again in the near future. Yours sincerely, Sam Gu General Manager

との提携 TripAdvisor

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