诺富特南锡中心套房酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 925 评论

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诺富特南锡中心套房酒店 - Image 1
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2 Allée Chanoine Drioton, 水上花园, 54000 南锡, 法国

描述

酒店其他优惠

  • 位于市中心，步行 10 分钟即可抵达著名的斯坦尼斯拉斯广场

  • 隔音、宽敞的空调套房

  • 安全的地下停车场 - 需要预订

  • 配备 Chromecast 解决方案的客房

  • 健身区

我们的客房

酒店位置

诺富特南锡中心套房酒店

2 Allée Chanoine Drioton, 水上花园
54000 南锡
法国

GPS:48.692806, 6.195156

电话
传真 +33 3 83 32 29 36

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店

Bar

您可以在诺富特套房酒吧选择各种冷饮、果汁、葡萄酒和开胃酒，在温暖舒适的氛围中尽情畅饮，并与家人或朋友一起放松身心。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  925 评论

TripAdvisor 评级  4.0/5  956 评论

Discriminatory staff

Tripadvisor 评级 2.0/5

AbiJoeth 商务住宿 - 经 TripAdvisor 认证的评论

I feel the lady who checked us in on Thursday 25th was biased and racist in her attitude. Booked the hotel because it had a safe and parking was available. No where was it written you needed to pre book parking as I assumed like other hotels it was a first come first serve basis. We got into the parking and were asked to remove our car within 10 minutes as we didn’t pre book. We had driven 6 hours and barely had enough time to get our luggage out as the elevator was slow in going up. Didn’t want to be pulling suitcases along the streets for a check in that would have been easier if we were informed of this. Booked a few weeks ahead of time so could have easily done this. Was put in a room ( room 203) where nothing worked and I am sure this is because it asked what country of birth we were. Safe didn’t work, phone didn’t work and bathroom door didn’t shut. We were in a room with kids who were old enough to be aware and couldn’t have a shower with door shut. We had to put a wedge with a slippers on. Also had to keep going downstairs to ask simple basic questions and phone was broke and there was no information booklet in our room. I usually like staying in Novotel but this has made me question my automatically booking a Novotel. Will look round next time as the experience almost ruined my stay. No apologies about things that were wrong and she simply had very poor customer service. The morning staff on Friday 25th were a lot nicer, hence the 2 points. Would have been zero or 1. Wouldn’t stay there again no matter how close it is. Poor discriminatory behaviour. She needs to be retrained.

Dear Abi Thank you for taking the time it took you to share your experience on the different platforms. We also took the time to read all of them. First of all, we would like to apology for the maintenances issues you had in our hotel during your stay. We will do the necessary to have the phone and the safe repaired. However, I would like to raise two points. The first points is our car park. I confirm that it is indicated on all our websites that our car park has to be reserved. As you may have noticed, our underground car park is not composed with enough space to accommodate all our guests. This is why we recommend on all our website to book it in advance. Secondly, we cannot tolerate the accusation of racism that you show towards our staff. We welcome guests from all over the world during the year and we extend the same welcome to all of our guest. Then we must wait for the same attitude from them. We hope your understand. Once again we do apologize for the maintenance issues and we will be more than happy to welcome you back in the future. I remain at your disposal at h5946-gl@accor.com if you need more explanation. With kind regards Charlotte Hildebrand Front Office Manager

Good value

Tripadvisor 评级 4.0/5

Svein Inge A 家庭住宿 - 经 TripAdvisor 认证的评论

Good value for the price. Breakfast included. Very good food, selection of meats and cheese. Freshly pressed juice. Nice and clean, though carpet in room. A littled weared down some places. Gym has 4 apperals and some light weights. Pool was at least 30 degrees. Parking slots was the most spacious we have had on our vacation, could probably fit a Hummer. Walking distance to lots of resturants. Recommend a stay

Very good, very nice, thanks!

Tripadvisor 评级 5.0/5

bbrossier 家庭住宿 - 经 TripAdvisor 认证的评论

Very nice trip at Nancy. The Novotel's rooms are perfect : wide and clean. The bathroom is huge and functional The breakfast is top :-) Our children loved it! We will come back without hesitation for a future stay

Hello Dear ! I am delighted that your stay met your expectations ! It is always a pleasure for me to share good feedbacks with my team, it is our customers who motivate us to want to do better every day ! By wishing to see you again soon in our establishment, I wish you a good evening :) Best regards, Damian - Receptionist

Convenient

Tripadvisor 评级 4.0/5

RuthPasq Couples - 经 TripAdvisor 认证的评论

We stayed at this Hotel for 3 nights. The Novotel Suits is a pleasant hotel, with very professional and helpful staff. The location is convenient as it is close to the city centre. Rooms are spacious, however, this hotel is NOT a 4-star hotel. A long way to go to be a 4-star!

Great hotel, value ok, ideal location to enjoy Nancy !

Tripadvisor 评级 4.0/5

Rene R 商务住宿 - 经 TripAdvisor 认证的评论

Room are a bit outdated, but they are large. Bed is great, especially for my back. Pity you can hear a bit sounds of the streets. Gym is a bit slim (one treadmill), breakfast is nice. What i loved the most is the location to walk around in Nancy. The price is ok for this hotel range.

Dear Rene R. Many thanks for your feedback, it means a lot for us :) Hope to see you soon Best regards

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其他网络用户评价我们的酒店

  • 413 评论 8.4/10 位置
  • 634 评论 7.8/10 房间
  • 469 评论 9.1/10 服务
  • 6 评论 7.1/10 上网
  • 395 评论 7.7/10 舒适度
  • 317 评论 7/10 早餐
  • 161 评论 7.5/10 清洁度
  • 83 评论 5.3/10 设施

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。