Hotel Mercure Lyon Est Chaponnay 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.6/5 1.031 beoordelingen

Beste prijs
garantie
Hotel Mercure Lyon Est Chaponnay - Image 1
Hotel Mercure Lyon Est Chaponnay - Image 2
Hotel Mercure Lyon Est Chaponnay - Image 3
Hotel Mercure Lyon Est Chaponnay - Image 4
565 Rue Tony Garnier, ZAC DU CHAPOTIN, 69970 CHAPONNAY, Frankrijk

Omschrijving

Extras van het hotel

  • Beveiligde, gratis parkeerplaats en oplaadstations voor elektrische voertuigen

  • Ideale locatie in de buurt van Eurexpo, Groupama Stadium en de LDLC Arena

  • Zelfgemaakte seizoensgerechten, te genieten in de eetzaal of op het terras

  • Onbeperkt ontbijtbuffet of in uw kamer geserveerd

  • Ruimten voor uw vergaderingen: 2 seminarruimten en co-workingruimte aan de bar

Onze accommodaties

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Kamer 1

Hotel locatie

Hotel Mercure Lyon Est Chaponnay

565 Rue Tony Garnier, ZAC DU CHAPOTIN
69970 CHAPONNAY
Frankrijk

Gps:45.649531, 4.920609

Telefoon
Fax +33 4 37 23 61 71

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Huisdieren welkom
  • Restaurant
  • Rolstoeltoegankelijk
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

La Brasserie

Onze chef-kok Clément FIBLA bereidt gerechten met verse seizoensproducten. In een eigentijdse omgeving adviseert ons team u graag bij uw wijnkeuze om de smaken optimaal te combineren.

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Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.6/5  1.031 beoordelingen

Avis-klantbeoordeling 4.5/5

Wilma G. Gezinnen - ALL bevestigde berichten

Dear Madam, Thank you for sharing your feedback following your stay at the Mercure Lyon Est Chaponnay. We are delighted that you enjoyed our location, the comfort of our bedding, and our secure parking. The proximity to shops and the service station is indeed a feature appreciated by many travelers. However, we are sorry that the closure of our restaurant on Sundays was a disappointment. We hope, nevertheless, to have the pleasure of welcoming you back soon to provide you with a fully satisfying experience. Najoua Management Assistant

Avis-klantbeoordeling 4.5/5

Vince D. B. Gezinnen - ALL bevestigde berichten

Good morning, Thank you for taking the time to share your experience following your family stay at our hotel. We are delighted to hear that you enjoyed the comfort of our rooms, the peaceful atmosphere despite our convenient location near the motorway, and the hotel's accessibility. We are pleased that you were able to find a good nearby dining option and hope to have the opportunity to welcome you to our restaurant during a future stay. We look forward to welcoming you again soon. Najoua Assistant Manager

Avis-klantbeoordeling 2.5/5

Kelly S. Gezinnen - ALL bevestigde berichten

Good morning, Thank you for taking the time to share your feedback. We are delighted to hear that you appreciated your newly renovated room, the attractive rate for our family room, and the security provided by our private parking. We are, however, sorry to learn that our breakfast did not meet your expectations. We place great importance on this part of our guests' stay and offer a generous and varied buffet featuring local products, fresh fruit, pastries, a selection of breads, cereals, dairy products, as well as a wide range of hot and cold beverages. Our aim is to provide a complete breakfast that caters to every taste. Regarding the hot items, we sincerely apologize if the bacon and sausages were not served at the expected temperature. May we ask if you mentioned this to our team during breakfast? We would have been more than happy to reheat them immediately and ensure you could fully enjoy your breakfast experience. Your comments are valuable to us and help us continue improving the quality of our services. We hope to have the pleasure of welcoming you again soon and providing you with an experience that fully meets your expectations. Kind regards, Najoua Assistant manager

Avis-klantbeoordeling 5.0/5

Gianni K. Gezinnen - ALL bevestigde berichten

Dear Sir, Thank you very much for your wonderful 10/10 review and for taking the time to share your experience following your stay at Mercure Lyon Est Chaponnay. We are delighted to read that you appreciated the attention provided before your arrival, the comfort of your stay and the kindness of our reception team. Your compliments are a great reward for all our colleagues. As a member of the ALL loyalty programme, we truly appreciate your trust and your loyalty. We were pleased to welcome you again after your previous stay in 2024, and we hope that the upgrade to our Superior Rooms made your stay even more enjoyable. You highlighted our pre-arrival call, and we are very happy that you appreciated this personal attention. During busy travel periods, especially on Fridays and Saturdays when many guests are heading south for their holidays, our reception team carefully prepares every arrival. When several rooms are booked under the same name, we do our best to allocate them next to each other or opposite each other whenever possible. We also contact our guests beforehand to confirm the number of guests and the bed configuration, as this allows us to anticipate every detail and avoid any inconvenience upon arrival. We were also pleased to welcome your four-legged companion, and we hope the little welcome kit prepared for your pet helped make your stay more comfortable. Finally, we are glad that you enjoyed the benefit of our private and secured parking, which is indeed one of the advantages of our location. We hope to have the pleasure of welcoming you and your family again on a future trip. We would be delighted to see you back at Mercure Lyon Est Chaponnay, and perhaps next time you will also have the opportunity to discover La Brasserie and its seasonal cuisine. Kind regards, Elodie Hotel Manager

Avis-klantbeoordeling 0.5/5

Paul B. Stellen - ALL bevestigde berichten

Good morning, We are sincerely sorry to learn that your stay did not meet your expectations. As your comment is very brief, we are unfortunately unable to identify the specific issues that led to your dissatisfaction. We would greatly appreciate it if you could provide us with more details so that we can better understand your experience and take the necessary steps to improve our services. Guest satisfaction is at the heart of everything we do, and we hope to have the opportunity to discuss your experience with you. Kind regards, Najoua Assistant manager

Andere internetgebruikers beoordelen ons hotel

  • 193 beoordelingen 8.9/10 Locatie
  • 410 beoordelingen 7.3/10 Kamer
  • 478 beoordelingen 9.3/10 Service
  • 196 beoordelingen 7.6/10 Ontbijt
  • 153 beoordelingen 7.8/10 Netheid

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