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Hôtel Mercure Caen Côte de Nacre Hérouville-Saint-Clair 4 つ星

お客さまの声 4.4/5 2,096 件のレビュー

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Hôtel Mercure Caen Côte de Nacre Hérouville-Saint-Clair
地図で見る
+ 18 サービス

ホテルのその他の情報

  • North Peripheral Access Exit 5

  • Free private parking

  • "Citis" streetcar station, direct access to downtown

  • Setting up a new elevator

  • BeIN Sports TV Channels in all rooms

このホテルはPlanet 21に参加しており、ホスピタリティ向上のために活動しています。

ホテル館内および周辺のサービス

チェックインは13h00からです

チェックアウトは12h00です

有料サービス

サービス情報とお役立ち情報
  • オンラインチェックイン
  • Wi-Fi/インターネットアクセス
  • 駐車場
  • お身体の不自由なお客さまのためのバリアフリー
  • ペット同伴可有料サービス
  • 完全禁煙ホテル
  • エアコン
  • ホテルスタッフが応対可能な言語
  • フロントデスクは24時間対応しています
  • アーリーチェックイン/レイトチェックアウト有料サービス
  • 靴磨き機
ケータリング
  • 朝食有料サービス
  • レストラン1軒
  • バー1軒
  • ルームサービス
レジャーとアクティビティ
  • フィットネスセンター
ビジネスサービス
  • 会議室9室
  • コピー/印刷サービス利用可能

ホテル所在地

Hôtel Mercure Caen Côte de Nacre Hérouville-Saint-Clair

2 Place Boston
Citis
14200 herouville saint clair
フランス

電話番号: +33231440505

ファックス: (+33)0231449594

チェックインは13h00からです

チェックアウトは12h00です

  • HEROUVILLE-ST-CLAIR/VENOIX :  8 CITIS

  • COTE DE NACRE :  EXIT 5 DOUVRES

  • HEROUVILLE-ST-CLAIR :  A CITIS

  • 飛行機で

    CAEN CARPIQUET 8.9km / 5.53 マイル

  • 飛行機で

    CHARLES DE GAULLE 280km / 173.98 マイル

  • 船で

    OUISTREHAM 14km / 8.7 マイル

GPS:49.212166, -0.356508

当ホテルの客室

At the Mercure Caen Côte de Nacre, you sleep in spacious, air-conditioned rooms equipped with free Wi-Fi.

Classic Room with 1 double bed

  • 最大人数: 2
  • 面積: 最小 22 / 237 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 2 single beds

  • 最大人数: 2
  • 面積: 最小 22 / 237 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 3 single beds

  • 最大人数: 3
  • 面積: 最小 22 / 237 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with 1 double bed

バリアフリールーム
  • 最大人数: 2
  • 面積: 最小 27 / 291 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
客室

レストランとバー

LE RESTAURANT

お料理の種類: フランス料理

Our restaurant is open every day except public holidays, Friday evenings, and Saturday and Sunday lunchtimes.Light snacks are available at the bar or in your room.

昼食

12:00 - 14:00

夕食

19:00 - 22:00

LE BAR

非契約写真

The modern "Le Resto d'à Côté" bar is open every day.

昼食

夕食

ミーティングとイベント

会議室

  • 会議室の数:9

  • 最大サイズ:300 m²

  • 最大ご利用人数:300 人

  • パーティの最大ご利用人数:180 人

詳細

お客さまの口コミ
Hôtel Mercure Caen Côte de Nacre Hérouville-Saint-Clair

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ 4.4/5

2,096 件のレビュー

tripadvisor

トリップアドバイザーの評価 4.0/5

443 件のレビュー

2020 トリップアドバイザーのエクセレンス認証
2020エクセレンス認証

Christmas New Year Road Trip

トリップアドバイザーの評価 5.0/5

dnh1950 Friends getaway - 04/01/2020 トリップアドバイザー認証口コミ

This is a reliable well located Mercure on the edge of Caen. We have used it in successive years from the afternoon ferry from Portsmouth. Decent rooms, relaxed plentiful breakfast, good secure parking, ideal access to the road network for onward travel. Splendid!

Dear 259davidh, Thank you very much for your positive comments about our hotel. We are pleased to learn that you enjoy each of your stays. Indeed, our hotel is well located for people who use the ferry. We hope to welcome you soon during your next trip. Marion Front office manager

Average

トリップアドバイザーの評価 3.0/5

W6497NVannew Couples - 02/10/2019 トリップアドバイザー認証口コミ

Good location for the ferry but have to drive to restaurants and to tourist sights. Probably best for an overnight stay rather than a longer holiday. It is the equivalent of a Premier Inn in the UK. Breakfast was OK.

Hello W6497NVannew, We are sorry for your stay to meet your expectations. We have an ideal location 10 minutes from Caen and the sea. Our restaurant "Le Resto d'à Côté" offers a seasonal menu developed by Teddy and his team. You had breakfast, you certainly noticed our regional selection, excellent to start the day off right. Best regards, Jérome, General manager

A personal view

トリップアドバイザーの評価 5.0/5

GeoffreyH350 Couples - 17/09/2019 トリップアドバイザー認証口コミ

The hotel is excellent. We were made welcome once we arrived and our room was comfortable,well appointed and quiet.Restaurant facilities were good and we were offered a reasonable choice of wines We had a problem finding the hotel. Having left the periphique at junction four we followed two Mercure signed which took us past the Tram Stop. Then no further signs for about two k. so we turned back. A resident took us to an Ibis Hotel and we were given route to the Mercure which we found -eventually.We still have an old directory of Ibis Hotels which give excellent advice on routes to take. Possibly this Mercure Hotel could provide a clear street map showing the route from a starting point e.g. exit 4 on the periphique..

Hello GeoffreyH350 Thank you for sharing your experience at Mercure Caen Côte de Nacre. We are sorry that you did not find the hotel quickly. Hotel Mercure 2 place Boston 14200 Hérouville Saint Clair is the exit n ° 5 on the northern periphery that must be taken. We have directional arrows on the city of Hérouville Saint Clair but unfortunately we are denied on that of Caen. See you soon Jérome

stopover

トリップアドバイザーの評価 5.0/5

625graham Couples - 27/07/2019 トリップアドバイザー認証口コミ

An excellent choice as a stopover for the Caen Ferry. First class reception and dining service. the food and service in the restaurant for both dinner and breakfast was faultless and the menu choice for dinner excellent value.

Dear 625graham, We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Côte de Nacre Hérouville-Saint-Clair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Virginie, Accomodation Manager

A good location for Normandy D Day

トリップアドバイザーの評価 4.0/5

lizanneSurrey Couples - 09/06/2019 トリップアドバイザー認証口コミ

As always a warm welcome & comfortable room. Good quality bedding & towels. Tv & WIFI good reception & speed. We did not have breakfast on this occasion, but have done in the past & it is always very good value with plenty of choice. The staff are very efficient & nothing is too much trouble. This is also a good option for catching the early ferry & a packed breakfast can be ordered.

Hello Thank you for taking the time to send us your feed back about your last stay at the Mercure Caen Côte de Nacre We love to receive "like home" that's why we do this job. It is a great joy for us when a host gives us such compliments. Thank you and see you again Jérome General Manager

Sorry stay!

トリップアドバイザーの評価 3.0/5

petereH5515WA Couples - 20/02/2019 トリップアドバイザー認証口コミ

The hotel closed the restaurant the night we stayed and with the hotel being in the middle of huge roadworks it was difficult to consider walking to the nearest restaurant some 10 to 15 minutes away. That is if we wanted to negotiate the roadworks. If the hotel had informed us of the problems we would definitely stayed somewhere else! Be honest in future please. We have stayed in Mercure hotels many times over the years so this is not the norm

Dear Peter E, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Caen Côte de Nacre Hérouville-Saint-Clair. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The restaurant was closed exceptionally the night of your visit for lack of staff. We should have offered you our selection of food served in the room as well as the restaurants nearby. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

convenient location

トリップアドバイザーの評価 5.0/5

ElizabethL1923 Couples - 05/10/2018 トリップアドバイザー認証口コミ

Very friendly staff & warm welcome. The receptionist personally checked that our room was ready. Very well appointed standard room with plenty of space. Comfortable bed , good quality bed linen. Free good wifi connection. Bathroom spotless with good shower & plenty of hot water. Could not fault.Buffet breakfast also plentiful despite presence of coach parties. Easy access for ferry at Ouisterham, 15 mins

Hello ElizabethL1923 We thank you for your comments The last mattresses of the Mercure range were installed at the end of August and they are really very comfortable. Sylvie and Zoé welcome you every day from 6.30am to 10am and 11am on weekends and holidays. They will make you discover the Mercure standards but also the delights we have selected (teurgoule, organic apple juice, candied apple jam, Caen shortbread and the famous cheeses) See you soon Jérome

Great value

トリップアドバイザーの評価 4.0/5

t0nyb49 Couples - 10/09/2018 トリップアドバイザー認証口コミ

One only request - put a small refrigerator in the room The food room and the service was good It is desirable for long term staying clients to have a refrigerator Please add the same in every room I will stay ina mercure again

Hello t0nyb49, We thank you for sharing your experience. You will find minibars in the "privilege" rooms with drinks available. Breakfast is the business of Sylvie, Zoe and Ophelia, every day they welcome you and make you discover the delights of our buffet and our selection of regional products See you soon Jérome

Overnight in Caen

トリップアドバイザーの評価 5.0/5

djlmwalker Couples - 14/08/2018 トリップアドバイザー認証口コミ

We arrived by car from the ferry and found the hotel very easily. The parking was convenient and the rooms and facilities excellent. We did not dine in the restaurant, but did enjoy a very good breakfast the following morning before checking out. There did appear to be a number of coach parties using the hotel, but these did not cause us any problems and had left before we breakfasted!!

Hello djlmwaker Thank you for your nice comments Our hotel is located between Caen and the Sea 10 minutes from each. The team of Virginie welcomes you every day 24/24 and guides you on the different sites to visit We have a large closed and private parking reserved for hotel guests See you soon Françoise

Top Mercure at a nice place

トリップアドバイザーの評価 5.0/5

wulfhorsttarrach Family - 20/07/2018 トリップアドバイザー認証口コミ

Excellent Hotel in the north of Caen, not too far to beaches and the Overlord Locations. Quiet rooms, very nice staff and a excellent breakfast buffet. Nice Restaurants in this area, some are in walking distance.

Hello wulfhorsttarrach Thank you for your feedback Virginie are our team are happy to welcome you and offer tours of the landing beaches, coastal towns such as Honfleur, Deauville, Cabourg, Mont St Michel and the landing beaches A large private car park is located in front of the hotel See you soon Françoise

Waiting for the Ferry

トリップアドバイザーの評価 3.0/5

paulmG3728UN Family - 10/10/2016 トリップアドバイザー認証口コミ

Please can you supply OBLONG pillows, as you fall off square pillows when you roll over during the night. Other wise a comfortable bed. Food fine. Cheap Paper cups in room, even 'IBIS' in UK have china mugs!

As I could meet you on another website, we will change the pillows from the room, the cups are renewable products do not use cleaning products and you can take them

Great hotel to visit Normandy

トリップアドバイザーの評価 5.0/5

jamesmatt58 Family - 15/09/2016 トリップアドバイザー認証口コミ

The hotel was in a good location for visiting WW2 sires and getting to and from the ferry. The hotel was clean and the room modern. The tram to the centre of Caen is at your doorstep. It has secure parking and in a quiet area.

Thank you for your comments

Comfortable despite currently being refurbished.

トリップアドバイザーの評価 4.0/5

RobertEaston Couples - 01/08/2016 トリップアドバイザー認証口コミ

Our stay coincided with some refurbishment which meant the main car park was unavailable. Not a problem at the weekend but maybe during the week. The rooms are well proportioned and quiet. The restaurant is good, both for breakfast and evening meal. The bar closes at 10 on a Sunday though. The staff are polite and helpful.

the work of the car park is now complete

bog-standard 1970's block-on-block, brown-on-brown!

トリップアドバイザーの評価 3.0/5

cbbarrie2016 Couples - 23/09/2015 トリップアドバイザー認証口コミ

This rather commercially located hotel looks uninviting and rather down-at-heel but the staff compensated to some extent for what was, in any event, a late arrival and early departure. Nothing exactly wrong woth the place but instantly forgettable .. despite the good rate!

Thank you for your comment

Stopover heaven

トリップアドバイザーの評価 5.0/5

Elaine S Couples - 17/07/2015 トリップアドバイザー認証口コミ

Quiet and comfortable with charming staff except for a brusque receptionist! English spoken if necessary. Food good and wifi excellent. Enormous buffet breakfast. Plenty of parking. Best for a stopover as on a commercial estate on the periferique and not much around, no views and nowhere to walk

Thank you for having taken the time to give us your views on your stay in our hotel

Vacation in Caen

トリップアドバイザーの評価 4.0/5

alisonfreer Family - 14/04/2015 トリップアドバイザー認証口コミ

The hotel was a little outside of the main centre which surprised me. The staff were amazing and friendly and very helpful. The room service was surprisingly only available at certain times. For the price of the room we expected some nice extras, maybe a mini bar in the room would have been nice. The hotel and room were immaculate. We realised it was more a business stopover rather than a holiday vacation hotel when we arrived. Overall it was a great stay.

Thank you so much for this comment.

two nights

トリップアドバイザーの評価 4.0/5

SvenJ79 Family - 08/01/2015 トリップアドバイザー認証口コミ

Good location, friendly English speaking Staff, quite new rooms, good breakfast - for vacation to visit the beaches the perfect location. For a mercure hotel positive outstanding. Only minor room for improvement e.g. bottle of water was missing in the room (was part of the booked package) or the coffee got not refilled in the room the second day.

Good afternoon, We feel sorry to read about your comment. We sincerely hope that you did not hesitate to ask for the missing items and apoologize for the inconvenience. Yours sincerely.

Mercure Caen

トリップアドバイザーの評価 4.0/5

98ChrisD Friends getaway - 05/09/2014 トリップアドバイザー認証口コミ

A good clean Mercure hotel with very friendly service. The location is in a commercial zone of the city but there is a good tram service to the heart of the city which stops very close to the hotel. We used the hotel as a base for a tour of the D-Day Normandy beaches which worked well and gave us the restauants of Caen in the evening.

Dear Madam, Dear SIr, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the hotels of the Mercure network. Yours sincerely,

Hotel Mercure at Herouville St Clair, Caen, France

トリップアドバイザーの評価 4.0/5

Godfrey2013 Family - 16/09/2013 トリップアドバイザー認証口コミ

We arrived very late as we had traveeled to France from England by car ferry which lost an engine or two during the crossing. The ferry company kindly informed the hotel for us. We were pleased with the way the night staff accommodated us when we finally reached Hotel Mercure.

Dear Sirs, We thank you for your recent stay in our hotel and look forward to welcoming you soon. Yours sincerely.

Overnight Stop Before Ferry to Portsmouth

トリップアドバイザーの評価 5.0/5

jamesj73 Family - 04/09/2013 トリップアドバイザー認証口コミ

We stayed at the Mercure Caen Cote de Nacre after and before sailings between Caen and Portsmouth. This is a hidden and quiet gem of a hotel, the staff are friendly and helpful and the rooms are excellent. We booked two twin rooms for a family of four, cost per night £150!! This is excellent value - the rooms are luxurios and the food, breakfast and dinner is top class. Thank you Mercure for completing our holiday.

Dear Sirs, We sincerely want to thank you for your praiseful comments after your stays in our hotel. We shall transmit them to all the staff. Kindest regards.

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