Hôtel Mercure Caen Côte de Nacre Hérouville-Saint-Clair 4 つ星

The hotel closed the restaurant the night we stayed and with the hotel being in the middle of huge roadworks it was difficult to consider walking to the nearest restaurant some 10 to 15 minutes away. That is if we wanted to negotiate the roadworks. If the hotel had informed us of the problems we would definitely stayed somewhere else! Be honest in future please. We have stayed in Mercure hotels many times over the years so this is not the norm

Very friendly staff & warm welcome. The receptionist personally checked that our room was ready. Very well appointed standard room with plenty of space. Comfortable bed , good quality bed linen. Free good wifi connection. Bathroom spotless with good shower & plenty of hot water. Could not fault.Buffet breakfast also plentiful despite presence of coach parties. Easy access for ferry at Ouisterham, 15 mins

One only request - put a small refrigerator in the room The food room and the service was good It is desirable for long term staying clients to have a refrigerator Please add the same in every room I will stay ina mercure again

We arrived by car from the ferry and found the hotel very easily. The parking was convenient and the rooms and facilities excellent. We did not dine in the restaurant, but did enjoy a very good breakfast the following morning before checking out. There did appear to be a number of coach parties using the hotel, but these did not cause us any problems and had left before we breakfasted!!

Excellent Hotel in the north of Caen, not too far to beaches and the Overlord Locations. Quiet rooms, very nice staff and a excellent breakfast buffet. Nice Restaurants in this area, some are in walking distance.

Please can you supply OBLONG pillows, as you fall off square pillows when you roll over during the night. Other wise a comfortable bed. Food fine. Cheap Paper cups in room, even 'IBIS' in UK have china mugs!

The hotel was in a good location for visiting WW2 sires and getting to and from the ferry. The hotel was clean and the room modern. The tram to the centre of Caen is at your doorstep. It has secure parking and in a quiet area.

Our stay coincided with some refurbishment which meant the main car park was unavailable. Not a problem at the weekend but maybe during the week. The rooms are well proportioned and quiet. The restaurant is good, both for breakfast and evening meal. The bar closes at 10 on a Sunday though. The staff are polite and helpful.

This rather commercially located hotel looks uninviting and rather down-at-heel but the staff compensated to some extent for what was, in any event, a late arrival and early departure. Nothing exactly wrong woth the place but instantly forgettable .. despite the good rate!

Quiet and comfortable with charming staff except for a brusque receptionist! English spoken if necessary. Food good and wifi excellent. Enormous buffet breakfast. Plenty of parking. Best for a stopover as on a commercial estate on the periferique and not much around, no views and nowhere to walk

The hotel was a little outside of the main centre which surprised me. The staff were amazing and friendly and very helpful. The room service was surprisingly only available at certain times. For the price of the room we expected some nice extras, maybe a mini bar in the room would have been nice. The hotel and room were immaculate. We realised it was more a business stopover rather than a holiday vacation hotel when we arrived. Overall it was a great stay.

Good location, friendly English speaking Staff, quite new rooms, good breakfast - for vacation to visit the beaches the perfect location. For a mercure hotel positive outstanding. Only minor room for improvement e.g. bottle of water was missing in the room (was part of the booked package) or the coffee got not refilled in the room the second day.

A good clean Mercure hotel with very friendly service. The location is in a commercial zone of the city but there is a good tram service to the heart of the city which stops very close to the hotel. We used the hotel as a base for a tour of the D-Day Normandy beaches which worked well and gave us the restauants of Caen in the evening.

We arrived very late as we had traveeled to France from England by car ferry which lost an engine or two during the crossing. The ferry company kindly informed the hotel for us. We were pleased with the way the night staff accommodated us when we finally reached Hotel Mercure.

We stayed at the Mercure Caen Cote de Nacre after and before sailings between Caen and Portsmouth. This is a hidden and quiet gem of a hotel, the staff are friendly and helpful and the rooms are excellent. We booked two twin rooms for a family of four, cost per night £150!! This is excellent value - the rooms are luxurios and the food, breakfast and dinner is top class. Thank you Mercure for completing our holiday.