Description
Hotel extras
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24-hour reception
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Conveniently located
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Close to local dining and attractions
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Close to the airport
Our accommodation(s)
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Room
City View Twin - 2 Double Beds
- 3 pers. max
- 22 m² / 236 sq ft
- Bedding 2 x Double bed(s)
- Views: City View
Room
City View King Room
- 2 pers. max
- 22 m² / 236 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Room
City View King Room with Special Access Bathroom
Non contractual photo
- 2 pers. max
- 22 m² / 236 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
- Accessible room
Room
Lake View Twin - 2 Double Beds
- 3 pers. max
- 22 m² / 236 sq ft
- Bedding 2 x Double bed(s)
- Views: Lake View
Room
Lake View King Room
Non contractual photo
- 2 pers. max
- 22 m² / 236 sq ft
- Bedding 1 x King size bed(s)
- Views: Lake View
Room
City View King Room with Special Access Bathroom
Non contractual photo
- 2 pers. max
- 22 m² / 236 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
- Accessible room
Hotel location
ibis Rotorua
Lake End, Rangiuru Street
3010 ROTORUA
New Zealand
GPS:-38.13171, 176.250317
Access and transport
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TOURISM ROTORUA
Bus stop
Access: 1 km / 0.62 mi 5 min walk / 2 min drive
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ROTORUA MUSEUM
Museums
Access: 1.5 km / 0.93 mi 10 min walk / 5 min drive
GOVERNMENT GARDENS
Botanical gardens
Access: 2 km / 1.24 mi 10 min walk / 5 min drive
MAORI ART INSTITUTE
Art and Culture
Access: 5 km / 3.11 mi 40 min walk / 10 min drive
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LAKE ROTORUA
Lake
Access: 500 m / 0.31 mi 2 min walk / 1 min drive
REDWOOD FOREST
Wood/forest
Access: 3 km / 1.86 mi 30 min walk / 10 min drive
MOUNT MAUNGANUI
Beach area
Access: 80 km / 49.71 mi
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EAT STREAT
Restaurant and cafe district
Access: 200 m / 0.12 mi 2 min walk / 1 min drive
Hotel services
Check-in from - Check out up to
- Car park
- Pets not allowed
- Restaurant
- Wheelchair accessible
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- 100% Non Smoking Property
- Room service
I- RESTAURANT
Non contractual photo
I-Restaurant is committed to serving high quality, low priced meals with friendly efficient service. The restaurant is open 365 days a year for buffet breakfast and offers a Grab n Go menu, suitable for any dietary requirement.
I-BAR
Non contractual photo
I-Bar boasts a daily happy hour and is ideal for meeting friends, family or colleagues for pre-dinner or late night drinks.
Breakfast
Spa
Non contractual photo
Our guest reviews
ALL Rating
Good stay, really enjoyed it
Customer review rating 4.5/5
Wendy Couples - Confirmed reviews ALL
Dear Wendy M., We very much appreciate your comments regarding your stay at the ibis Rotorua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edward Judd General Manager
Nice staff No air conditioning
Customer review rating 2.0/5
Robin Couples - Confirmed reviews ALL
Dear Robin B., Thank you for your review. We’re glad to hear that our staff were able to assist you in switching rooms. However, I sincerely apologize for the inconvenience caused by the issues with the air conditioning and fridge. We understand how important comfort is for our guests, especially during warmer temperatures, and we regret that we weren’t able to provide the expected amenities during your stay. Please rest assured that we are addressing the air conditioning concerns with our maintenance team to prevent similar occurrences. We appreciate your patience and hope to welcome you back for a more comfortable stay in the future. Sincerely, Edward Judd General Manager
Service is a pretty good.
Customer review rating 3.0/5
Lin L. Business - Confirmed reviews ALL
Dear lin L., Thank you for taking the time to tell us about your experience at the ibis Rotorua. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Edward Judd General Manager
We enjoyed the location and the ease of parking and access to our room.
Customer review rating 3.5/5
Carol S. Couples - Confirmed reviews ALL
Dear Carol S., Thank you for your kind feedback! We’re thrilled you enjoyed the convenient location, ease of parking, and room accessibility. It’s wonderful to hear that our staff made your stay even better with their helpfulness. We’re also glad you appreciated the easy access to Novotel for meals. We look forward to welcoming you back for another enjoyable visit! Sincerely, Edward Judd General Manager
Well located to amenities
Customer review rating 3.0/5
Anonymous Friends - Confirmed reviews ALL
Dear Julie M., Thank you for sharing your experience! We're happy to hear that you found the location convenient and appreciated the helpfulness and pleasantness of our staff. We apologize for the issues you encountered with breakfast, such as the scrambled eggs, missing tea bags, and the coffee machine. We will make sure to address these points to improve our service. We hope to welcome you back for an even better experience next time! Sincerely, Edward Judd General Manager
In partnership with TripAdvisor
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