ibis Rotorua 3 stars

Customer review rating (ALL Rating) 4.0/5 1,137 reviews

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Hotel extras

  • ALLSAFE certification

  • 24-hour reception

  • Conveniently located

  • Close to local dining and attractions

  • Close to the airport

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

ibis Rotorua

Lake End, Rangiuru Street
New Zealand

GPS:-38.13171, 176.250317

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service


Non contractual photo

I-Restaurant is committed to serving high quality, low priced meals with friendly efficient service. The restaurant is open 365 days a year for buffet breakfast and offers a Grab n Go menu, suitable for any dietary requirement.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,137 reviews

TripAdvisor Rating  3.5/5  1,417 reviews

Stay was ok

Customer review rating 4.0/5

Gareth M. Couples - Confirmed reviews ALL

Stayed one night. Poor signage for lift in car park. No signage for reception. Room was ok and clean. Found half used bottle of pills in room. Breakfast was ok.

Well located.

Customer review rating 5.0/5

Warren O. Couples - Confirmed reviews ALL

Room at 4.30pm was not finished cleaning. So we were compensated with a drink voucher which we appreciated. The cleaning staff were busy that day which can happen.

Expected more

Customer review rating 3.0/5

Steve Business - Confirmed reviews ALL

I have stayed at other Ibis hotels in NZ and overseas but I was utterly disappointed with the 'lack' that Rotorua had compared to other branches. Expected more for the Ibis brand and my recent stay has made me think twice for future travels.


Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL


Great Hotel

Customer review rating 4.0/5

Joseph Business - Confirmed reviews ALL

Really good spot, view was amazing and the room was warm, had everything I needed. Late check in was also appreciated a lot. Staff were friendly. I would come back again and I'd also recommend this place to others. Only complaint I'd have is when asking for my GST receipt I had to follow up twice over the phone after my stay to get the receipt.

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Other web-users rate our hotel

  • 790 reviews 9.3/10 Location
  • 1,316 reviews 5.8/10 Room
  • 841 reviews 7.2/10 Service
  • 23 reviews 7.7/10 WiFi
  • 523 reviews 5.4/10 Cleanliness
  • 241 reviews 4.2/10 Amenities
  • 226 reviews 4.8/10 Breakfast
  • 174 reviews 3.4/10 Food

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