Dear Sir, Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed our superb location with its beautiful sea view, as well as the elegant atmosphere of our hotel. We are equally pleased that our service met your expectations. Knowing that you would gladly return is the greatest compliment we could receive. We look forward to welcoming you back soon to the Hôtel Plaza Biarritz Plage. Yours sincerely, Thuy VU General Manager

Dear Sir, Thank you very much for sharing your feedback. We are delighted that you enjoyed our convenient location, the charm of our hotel, and your room with its pleasant view. We are truly sorry to hear about the situation you experienced with the local police while unloading your luggage. Please rest assured that our team is always available to assist guests upon arrival to make this moment as smooth as possible. We hope to have the pleasure of welcoming you back to the Hôtel Plaza Biarritz Plage for a more seamless experience. Please accept our kindest regards. Thuy VU General Manager

Madam, Thank you for choosing Hôtel Plaza Biarritz Plage for your stay in Biarritz and for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay. Your satisfaction is our greatest reward and encourages us to continue providing high-quality service to our guests. We hope to have the opportunity to welcome you again very soon. Yours sincerely, Thuy VU General Manager

Dear Sir, Thank you so much for your wonderful review! We’re delighted that you had such a memorable experience at Hôtel Plaza Biarritz Plage. It’s a pleasure to know that you appreciated the elegant Art Deco details, the breathtaking view over the Atlantic Bay, and the comfort and cleanliness of your room. Your kind words about our attentive and friendly staff truly mean a lot to us, offering exceptional service is at the heart of what we do. We would be thrilled to welcome you back anytime for another unforgettable stay in Biarritz. Yours sincerely, Thuy VU General Manager

Dear Sir, Thank you so much for your kind words! We're thrilled to hear you had a great stay at Hôtel Plaza Biarritz Plage and that you enjoyed the sea view from your room as well as the convenient parking nearby. We hope to welcome you back soon for another relaxing visit by the ocean. Please accept our highest regards. Thuy VU General Manager

Dear Sir, Thank you for sharing your experience with us. We’re pleased to hear that you enjoyed our prime location near the Grande Plage and that you found our rooms beautiful. It’s always a pleasure to welcome returning guests. We’re truly sorry to learn about the inconvenience with the shower. Your feedback is very important, and we will make sure our technical team investigates and addresses the issue to improve the comfort of future stays. We hope to have the opportunity to welcome you again and offer you an even better experience. Yours sincerely, Thuy VU General Manager

Dear Madam, Thank you so much for your kind words ! We’re thrilled that you enjoyed our exceptional location, just steps from both the beach and the heart of Biarritz. It’s wonderful to know that our friendly team and comfortable rooms helped make your stay even more enjoyable. We look forward to welcoming you back soon for another relaxing stay at Hôtel Plaza Biarritz Plage! Yours sincerely, Thuy VU General Manager

Dear Sir, Thank you for choosing Hôtel Plaza Biarritz Plage for your stay in Biarritz and for taking the time to share your feedback. We are delighted that you enjoyed your stay. Your satisfaction is our greatest reward and inspires us to continue providing high-quality service to our guests. We hope to have the opportunity to welcome you again very soon. Yours sincerely, Thuy VU General Manager

Dear Sir, Thank you so much for your kind words! We’re thrilled to hear that your stay in Biarritz was absolutely amazing and that you found both the hotel and our team excellent. Your satisfaction means the world to us, and it’s wonderful to know that our staff contributed to making your experience so memorable. We look forward to welcoming you back soon for another exceptional stay by the ocean. Warm regards, Thuy VU General Manager

Dear Sir, Thank you very much for your thoughtful feedback. We’re delighted that you enjoyed the Art Deco charm of our hotel, its original architectural elements, and our prime location right in the heart of Biarritz — yet peaceful with the windows closed. It’s wonderful to know that your Gold status upgrade was appreciated, even before it was fully visible in our system. We’re also pleased that you enjoyed the typical French breakfast in our bright dining room with views of the lively surroundings. Your comment about the scrambled eggs is well noted — we’ll certainly take it into account as we continue to refine our breakfast offerings. We hope to welcome you back soon for another elegant and comfortable stay by the ocean. Yours sincerely, Thuy VU General Manager

Madam, Thank you for your kind review and for choosing the Plaza Biarritz twice during your trips to Portugal. We are thrilled to hear that our perfect location and secure, monitored parking were important features that enhanced your stay. We are also delighted that you included a visit to the renowned restaurant Chez Albert as part of your experience—it’s truly a wonderful culinary destination. It would be our pleasure to welcome you again for future stays and ensure another enjoyable visit. Yours sincerely, Thuy VU General Manager

Sehr geehrter Herr F. wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Hôtel Plaza Biarritz Plage - Handwritten Collection. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Mrs Thuy Vu, Generaldirektorin