Mercure Manaus

Mercure Manaus 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.3/5 783 comentários

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Extras do hotel

  • O Hotel Mercure Manaus possui piscina e sauna

  • Faça seu evento em uma de nossas 3 salas equipadas

  • Distância de 15 minutos do Porto de Manaus

  • 17 minutos de carro do Aeroporto Ponta Pelada

  • 4 minutos de carro até o Hospital 28 de Agosto

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Hotel ALLSAFE. Aprovado

Localização do hotel

Mercure Manaus

AV. MÁRIO YPIRANGA MONTEIRO, nº 1000 - ADRIANÓPOLIS
69057000 MANAUS
Brasil

Telefone +55 92 2101-1100

Fax +55 92 2101-1111

  • INTERBAIRROS:  1

  • De avião

    EDAURDO GOMES A 11,8 km / 7,33 milhas

  • De carro

    BR-174 A 6 km / 3,73 milhas

GPS:-3.107049, -60.012989

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

ZEFINHA AMAZONAS Foto não contratual

Especializado na Culinária Amazonense com uma grande diversidades de pratos Regionais, aberto ao publico em Geral

Nossas acomodações

O Mercure Manaus dispõe de 84 quartos confortáveis e espaçosos. São apartamentos climatizados com acesso à internet banda larga, TV a cabo, mesa de trabalho, cozinha com fogão elétrico, minibar e armário. Forno de microondas mediante a solicitação. Todos os apartamentos são climatizados e equipados com acesso à internet banda larga, TV a cabo, bancada de trabalho, cozinha com fogão elétrico, minibar e amplo armário. Forno de microondas mediante a solicitação.

Quarto Superior com cama casal

  • Número máximo de pessoas: 3
  • Superfície: A partir de 35 m² / 376 sq ft
  • Vistas: Voltado para a cidade Note

Volver a Observação :

*Sujeito à disponibilidade

  • Internet sem fio no seu quarto
  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • Instalações para fazer café/chá
  • TV em cores por satélite/cabo(...)

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.3/5  783 comentários

Classificação no TripAdvisor  4.0/5  780 comentários

Business in Manaus

Classificação TripAdvisor 3.0/5

timmyhosk Negócios - Avaliação certificada TripAdvisor

You know what you are getting with the Mercure.. rated it 3 as room was run down, gym was quite dirty.. positives friendly and efficient staff, great breakfast, good location for business.. not sure of other options in the city but would stay there again

Dear Guest timmyhosk, We greatly appreciate your comments regarding your stay at Mercure Manaus. Although his overall assessment was quite positive, we found that his experience with certain points received a not very good evaluation. We assure you that the necessary measures will be taken to improve the quality of the services referred to Thank you again for letting us know about your experience and for trusting Mercure hotels. Regards, Felipe Costa Gomes. Quality Supervisor.

Needs improvement

Classificação TripAdvisor 3.0/5

Flavio R Negócios - Avaliação certificada TripAdvisor

Location is great. Adrianopolis, next to the malls, restaurants etc. Other than that the hotel needs a lot of improvements. Service is also below what you'd desire. Breakfast is very limited in terms of options and service.

Dear Guest F_Silva82, Thank you for taking the time to write to us following your stay at Mercure Manaus Hotel. We regret that the service provided did not live up to your expectations, so please accept our sincere apologies. Mercure hotels always strive to provide the best quality service in their stays, therefore, their opinion is fundamental to us. We assure you that the necessary measures will be taken to improve the quality of the services you have referred to us. Once again, we appreciate your feedback and hope to regain your confidence during your next stay. In the hope of welcoming you briefly, please accept our best regards. Deisiane Pereira Assistente de Qualidade

Very Good

Classificação TripAdvisor 5.0/5

m8eleven Solo travel - Avaliação certificada TripAdvisor

Very friendly Team. Specially the breakfast was fantastic. Very good. The express Laundry Service was functioning as well in time, Great. Next to one of the biggest shopping Malls in Manaus. Clean. Would book this Hotel again for a next stay.

Dear Guest m8eleven, We thank you for your comments following your stay at the Mercure Manaus Hotel. It was with pleasure that we received your congratulations. We will not fail to share your feedback with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the hope of welcoming you again, please accept our best regards. Rafael Fonseca General Manager

Not as expected

Classificação TripAdvisor 3.0/5

EstherCampillo Família - Avaliação certificada TripAdvisor

We were expecting a much better place, considering Mercure hotel is part of Accord hotels and higher category than Novotel, for example. We stayed there for three nights and I would mention: - Good things: Comfortable and spacious rooms (but quite old bathrooms). Convenient location. The breakfast was just ok. - Things to improve: There was a problem with the online reservation and I sent to the hotel an e-mail informing them. They replied three days later (after sending a reminder...) and confirmed the reservation had been updated. My husband phoned the day before arriving and nothing had been modified... The hotel itself is a little bit dated. No towels in the pool area Very bad service at the pool area (it took nearly half an hour to get a couple of drinks). Very poor toiletries (only ONE small shower gel, shampoo and body lotion for THREE people). Two towels for three people. There are not so many accommodation options in Manaus, but not sure if I'd recommend this hotel.

Dear Guest, Thank you for taking the time to write to us following your stay at Mercure Manaus Hotel. We regret that the service provided did not live up to your expectations, so please accept our sincere apologies. Mercure hotels always strive to provide the best quality service in their stays, therefore, their opinion is fundamental to us. We assure you that the necessary measures will be taken to improve the quality of the services you have referred to us. Once again, we appreciate your feedback and hope to regain your confidence during your next stay. In the hope of welcoming you briefly, please accept our best regards. Rafael Mendes General Manager

Great Rooms and Location

Classificação TripAdvisor 4.0/5

david s Friends getaway - Avaliação certificada TripAdvisor

I have stayed in Manaus many times and have stayed in several different hotels. This is my new favorite based on price, location and room condition. The staff was easy, there is a restaurant in the lobby that was very nice and you are close to a very large mall and Carfoure that you can walk to for easy shopping.

Dear Guest Yourluckyday, We thank you for your comments following your stay at the Mercure Manaus Hotel. It was with pleasure that we received your congratulations. We will not fail to share your feedback with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the hope of welcoming you again, please accept our best regards. Christian Costa General Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 125 comentários 9.5/10 Localização
  • 279 comentários 5.9/10 Quarto
  • 301 comentários 8.4/10 Serviço
  • 22 comentários 6/10 Wifi
  • 128 comentários 5.8/10 Café da manhã
  • 122 comentários 3.5/10 Limpeza
  • 99 comentários 7.7/10 Comida
  • 69 comentários 3.8/10 Custo-Benefício

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