Mercure Manaus 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.1/5 748 beoordelingen

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Omschrijving

Extras van het hotel

  • Het Mercure Manaus Hotel heeft een zwembad en sauna

  • Organiseer uw evenement in een van onze drie uitgeruste evenementenzalen

  • 15 min van de haven van Manaus

  • 17 min rijden van de luchthaven Ponta Pelada

  • 4 min rijden naar het Hospital 28 de Agosto

Onze accommodaties

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Hotel locatie

Mercure Manaus

AV. MÁRIO YPIRANGA MONTEIRO, nº 1000 - ADRIANÓPOLIS
69057000 MANAUS
Brazilië

Gps:-3.10676, -60.01288

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

Restaurante Mercure

Het restaurant Mercure Manaus is gespecialiseerd in onweerstaanbare Amazone-gerechten en is de perfecte keuze als u alle regionale gerechten wilt proberen die de keuken te bieden heeft. Probeer het eens en bereid u voor om versteld te staan.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.1/5  748 beoordelingen

TripAdvisor score  4.0/5  793 beoordelingen

Bom mas precisa melhorar

Tripadvisor-waardering 3.0/5

Wagner O Gecertificeerde beoordeling door TripAdvisor

Por se tratar da rede Accor e pelo preço que cobram o mínimo que exigimos qualidade no serviço. Há pontos positivos e negativos que gostaria de ressaltar: Positivos: Excelente localização, próximo ao shopping Manauara, atendentes atenciosos, utilizei o serviço de Maleiro, bom café da manhã e cardário jantar ok. Negativos: no quarto não possui cofre, inadmissivel para um hotel como o Mercure, dentro do quarto precisa realizar pequenas manutenções prediais, parede descascando, limpeza a desejar, algumas coisas enferrujadas. Na academia precisa urgente de manutenção nas esteiras, tinha duas, uma funcionando mais ou menos e a outra sem condições de uso, a coisa mais bizarra que presenciei foi vazamento de agua no teto do corredor do quarto, avisei a recepção e o plano de ação que fizeram foi colocar um balde, até a minha saída não tinham feito a manutenção. Pelo alto valor cobrado, esses pontos que mencionei é o mínimo que esperamos de um hotel como o Mercure.

Avis-klantbeoordeling 2.0/5

Daniel R. K. Alleen - ALL bevestigde berichten

Management afwezig. Arrogante receptie medewerkers. Rest van personeel aardig.

Dear Daniel, Thank you for your feedback. We regret to hear that your experience with our management and front desk staff did not meet your expectations, while we appreciate your positive notes regarding the rest of our team. Your comments are valuable for our ongoing improvement. Best regards, Mercure Manaus

Very nice and pleasant

Tripadvisor-waardering 4.0/5

558miriamp83 Stellen - Gecertificeerde beoordeling door TripAdvisor

It was a lovely stay, the room was clean, staff were amazing. First thing I loved about it is that you can speak with them through WhatsApp which save tons of money on calls, the receptionists were wonderful and helpful. The food were amazing, the staff at the restaurant went above and beyond. My husband wanted to order my favourite drink which they never had on menu, they did research and managed to prepare it for me. Both my husband and I were delighted. Since then, I have been recommending the hotel to all my friends and family. Definitely will come back!

Mauvais service et pas d’eau chaude!

Tripadvisor-waardering 2.0/5

Gilles d Soloreis - Gecertificeerde beoordeling door TripAdvisor

3 mauvaises expériences sur 3 récemment. Deux des trois fois il n’y avait pas d’eau chaude, et non seulement il n’y avait pas d’eau mais lorsque je partais de ma nuit sans douche j’ai avisé la personne à la réception qui m’a tout simplement répondu comme si de rien était qu’ils en auraient le mois prochain! Ah bon, mais en attendant aucun avis en s’enregistrant pour la nuit!! Pour un meilleur prix vous pouvez obtenir beaucoup mieux à Manaus. Allez plutôt au Quality juste à côté.

Prijs/kwaliteit juiste keuze

Tripadvisor-waardering 3.0/5

Jempi1968 Stellen - Gecertificeerde beoordeling door TripAdvisor

Zeer vriendelijk personeel. Kamers simpel, maar net. Zal volgende keer terug kiezen voor dit hotel.

Dear Guest: Thank you for taking the time to tell us about your experience at the Mercure Manaus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Edmar Thomas General Manager mercure.com

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 126 beoordelingen 9.8/10 Locatie
  • 312 beoordelingen 6/10 Kamer
  • 260 beoordelingen 7.3/10 Service
  • 9 beoordelingen 7.8/10 Wifi
  • 160 beoordelingen 7/10 Ontbijt
  • 91 beoordelingen 4.5/10 Netheid
  • 26 beoordelingen 5.1/10 Wellnessruimte
  • 24 beoordelingen 1.8/10 Goede prijs-kwaliteitsverhouding

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