Mercure Manaus 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.3/5 871 beoordelingen

Extras van het hotel

  • Het Mercure Manaus Hotel heeft een zwembad en sauna

  • Organiseer uw evenement in een van onze drie uitgeruste evenementenzalen

  • 15 min van de haven van Manaus

  • 17 min rijden van de luchthaven Ponta Pelada

  • 4 min rijden naar het Hospital 28 de Agosto

Dit hotel is onderdeel van Planet 21 en streeft naar Positieve Gastvrijheid.

ALLSAFE goedgekeurd hotel

Hotel locatie

Mercure Manaus

AV. MÁRIO YPIRANGA MONTEIRO, nº 1000 - ADRIANÓPOLIS
69057000 MANAUS
Brazilië

Gps:-3.107049, -60.012989

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Samengevat
Op het terrein
  • Zwembad
  • Parking
  • Restaurant
  • Hotel toegankelijk voor rolstoelen
  • Wellness
  • Airconditioning
  • Wifi
  • Ontbijt
  • Bar
  • Vergaderzalen

ZEFINHA AMAZONAS

Niet-contractuele foto

Onze accommodaties

Mercure Manaus heeft 84 comfortabele, ruime appartementen met airconditioning, WiFi, kabel-tv, bureau, keuken met elektrische kookplaat, minibar en kast. Magnetron is beschikbaar op aanvraag. Alle appartementen beschikken over airconditioning, breedbandinternet, woonkamer, kabel-tv, bureau, keuken met magnetron, elektrische kookplaat, minibar, elektronische kluis en ruime kledingkast.

Kamer

'Superior'-kamer met tweepersoonsbed

  • 3 personen
  • 35 / 376 sq ft
  • Beddengoed 1 x Queensize bedden
  • Uitzicht: Uitzicht op de stad

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Meer informatie

ALL beoordeling  4.3/5  871 beoordelingen

TripAdvisor score  4.0/5  785 beoordelingen

Just not 4 stars hotel!

Tripadvisor-waardering 1.0/5

andrea080690 Zaken - Gecertificeerde beoordeling door TripAdvisor

In this hotel is really hard to find someone who speak any other language than portuguese; they do not speak english, spanish, Italian or any other. In addition, the makes you pay an additional tax if someone comes into your room just for few time, not to sleep of course, like the room was for two people when it is for one. Really strange! One night the elevator was opening and closing the doors all the night in the floor.... I couldn't sleep. One day I go for breakfast but there was a political talk, after a few minutes of waiting (there was no place to sit) I had breakfast in the middle of this talk with many people, photografers and so... another strange moment.

Business in Manaus

Tripadvisor-waardering 3.0/5

timmyhosk Zaken - Gecertificeerde beoordeling door TripAdvisor

You know what you are getting with the Mercure.. rated it 3 as room was run down, gym was quite dirty.. positives friendly and efficient staff, great breakfast, good location for business.. not sure of other options in the city but would stay there again

Dear Guest timmyhosk, We greatly appreciate your comments regarding your stay at Mercure Manaus. Although his overall assessment was quite positive, we found that his experience with certain points received a not very good evaluation. We assure you that the necessary measures will be taken to improve the quality of the services referred to Thank you again for letting us know about your experience and for trusting Mercure hotels. Regards, Felipe Costa Gomes. Quality Supervisor.

Needs improvement

Tripadvisor-waardering 3.0/5

Flavio R Zaken - Gecertificeerde beoordeling door TripAdvisor

Location is great. Adrianopolis, next to the malls, restaurants etc. Other than that the hotel needs a lot of improvements. Service is also below what you'd desire. Breakfast is very limited in terms of options and service.

Dear Guest F_Silva82, Thank you for taking the time to write to us following your stay at Mercure Manaus Hotel. We regret that the service provided did not live up to your expectations, so please accept our sincere apologies. Mercure hotels always strive to provide the best quality service in their stays, therefore, their opinion is fundamental to us. We assure you that the necessary measures will be taken to improve the quality of the services you have referred to us. Once again, we appreciate your feedback and hope to regain your confidence during your next stay. In the hope of welcoming you briefly, please accept our best regards. Deisiane Pereira Assistente de Qualidade

Prijs/kwaliteit juiste keuze

Tripadvisor-waardering 3.0/5

Jempi1968 Stellen - Gecertificeerde beoordeling door TripAdvisor

Zeer vriendelijk personeel. Kamers simpel, maar net. Zal volgende keer terug kiezen voor dit hotel.

Dear Guest: Thank you for taking the time to tell us about your experience at the Mercure Manaus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Edmar Thomas General Manager mercure.com

Zeer goed hotel

Tripadvisor-waardering 5.0/5

Climber275956 Zaken - Gecertificeerde beoordeling door TripAdvisor

Engels sprekende zeer behulpzame medewerkers in het hotel.

Dear Customer: We very much appreciate your comments regarding your stay at the Mercure Manaus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edmar Thomas General Manager mercure.com

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 127 beoordelingen 9.6/10 Locatie
  • 277 beoordelingen 6/10 Kamer
  • 308 beoordelingen 7.9/10 Service
  • 24 beoordelingen 3.3/10 Wifi
  • 134 beoordelingen 6/10 Ontbijt
  • 120 beoordelingen 3.8/10 Netheid
  • 97 beoordelingen 7.8/10 Eten
  • 62 beoordelingen 3.8/10 Goede prijs-kwaliteitsverhouding

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