Отель Grosvenor Аделаида 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.0/5 Отзывов: 3 571

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Отель Grosvenor Аделаида - Image 4

Описание

Особенности отеля

На отдельном этаже расположены 7 конференц-залов вместимостью от 10 до 300 гостей. В оформлении номеров исторические традиции сочетаются с изысканным дизайном и современными технологиями, включающими систему мгновенного обмена сообщениями See Me Now.

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Расположение отеля

Отель Grosvenor Аделаида

125 North Terrace, Adelaide, SA 5000, PO Box 8095, Station Arcade
5000 АДЕЛАИДА
Австралия

GPS:-34.922246, 138.596574

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Гостиничные услуги

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При отеле
  • Домашние животные не допускаются
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Курение на территории отеля запрещено
Рядом с отелем
  • Парковка

Завтрак

Недоговорная фотография

Начните день с вкусного завтрака, который подается в ресторане Federal или в меню обслуживания номеров с 6:30. Вас ждет широкий выбор горячих и холодных блюд, а также горячий кофе и различные сорта чая.

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.0/5  Отзывов: 3 571

Рейтинг TripAdvisor  3.0/5  Отзывов: 3 078

Very ordinary hotel

Примечание: Tripadvisor 3.0/5

John N Couples - Реальные отзывы TripAdvisor

The room was very dated with a shower over the bath. Bed was very uncomfortable and no mention was made when i booked that parking was $25 extra. Certainly won't be staying there again especially at the price they charged.

Thank you for sharing your feedback. I’m sorry to hear that your experience did not meet your expectations. We regret that you found the room and bed uncomfortable and felt the hotel was dated. Your comments about the condition of the room and the shower arrangement are noted, and we appreciate your suggestions for improvement. Regarding parking fees, we strive to ensure transparency during the booking process, but I apologize if this wasn’t clear. Your feedback will help us better communicate this information to future guests. We appreciate your input and hope we have the opportunity to provide a better experience in the future. Sam - Senior Night Auditor

try another

Примечание: Tripadvisor 2.0/5

Illana H Реальные отзывы TripAdvisor

Best thing? It is nearly opposite the convention centre - so very easy access. Good hot water for shower. Sadly they have a lot to do. It was hot in Adelaide - walked into the room and it was hoit and stuffy. My alarm bells went off when I saw a pedestal fan near the bed. I looked - the only 'air con was a switch on the wall to go from low to high fan. I flicked to high. No difference. I thought no problems - I will open window. The curatins hid windows that were sealed shut and had frosting over them, Peering through the edge of the frosting it was some little enclave with lots of pigeons that woke me up each day (others were complaining about this too). They were fully booked so could not change rooms, and their comment was we can send yo ua fan - I said I had one. I put some water in the bar fridge to cool to make my shake the next morning. It froze solid. (Maybe I should have left the door open to cool the room.) Access to the bathroom was through a narrow door and up a step. After a knee replacement this was a little alarming. My side of the bed was comfortable. When I sat on the side near the fridge the mattress was very soft and floppy. The desk was good so I could work, but no arm chair or anythign other than the bed and desk.

Thank you for sharing your feedback. We're pleased to hear you appreciated the hotel's location and the hot water in the shower. We apologize for the issues you encountered with the room's air conditioning, window, and overall comfort. Your comments are valuable, and we will certainly take them into consideration as we work on improving our facilities and ensuring a more comfortable experience for all guests. We hope to have the opportunity to welcome you again in the future. Sam - Senior Night Auditor

Good

Примечание: Tripadvisor 3.0/5

angie b Реальные отзывы TripAdvisor

Good nice surrundings location good for going to places price is good can catch transport tram bus or train walking toplaces is easy.........shopping food markets are close by plus entertainments parks and more markets and festival theatres

Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our prime location, which offers easy access to transport options, shopping, dining, and local attractions. We're also glad that the surrounding areas and entertainment options made your stay even more enjoyable. We appreciate your kind words and hope to welcome you back soon for another great experience. Sam - Senior Night Auditor

Old and Tired

Примечание: Tripadvisor 3.0/5

Kim D Деловые путешественники - Реальные отзывы TripAdvisor

Don't be fooled by the fact this is an Accor Hotel, it is very old and tired. Dark, narrow hallways with stained carpet and very small cell like rooms. Had to pay extra to upgrade as first room had painted over window to hide the block wall next door. The staff were hit and miss, my husband encountered a very rude European gentleman who wasn't happy about storing our bags and let forth when we weren't sure what names the company had booked our rooms in. Other staff were quite pleasant. The hotel is also situated in the seedier end of town, certainly wouldn't recommend it and won't be staying again.

Thank you for sharing your experience with us. We're disappointed to hear that your stay did not meet expectations. We sincerely apologize for the inconvenience you faced with the room and the issues with the staff. Your feedback is valuable and will be addressed with our team to ensure better service moving forward. We regret that our location did not meet your preferences, but we appreciate you highlighting the positive interactions with some of our team members. We hope you'll consider giving us another opportunity in the future to provide a better experience. Sam - Senior Night Auditor

Great Place to stay

Примечание: Tripadvisor 5.0/5

pauldN378CM Деловые путешественники - Реальные отзывы TripAdvisor

First time stay a this hotel. Very old and nostalgic. Rooms clean and bed comfortable. Was upgraded to suite and appreciated it . Thank you. Also great pub next door for a good steak. Thank you for your hospitality.

Dear Paul, Thank you for sharing your experience with us! We’re thrilled to hear that your first stay at our hotel was enjoyable and that you appreciated the nostalgic charm of the property. It’s wonderful to know you found the rooms clean and the bed comfortable, and we’re pleased that the upgrade to a suite added to your enjoyment. Your kind words about our hospitality are greatly appreciated, and we’re glad you discovered the great pub next door for a delicious steak! We hope to have the pleasure of welcoming you back for another memorable stay. Kind regards, Ishwar Front Office Night Manager

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Другие интернет-пользователи оценили наш отель

  • 2 036 Отзывов 9.2/10 Расположение
  • 3 050 Отзывов 5.5/10 Номер
  • 2 144 Отзывов 9.2/10 Сервис
  • 33 Отзывов 6.1/10 Интернет
  • 1 627 Отзывов 4.8/10 Комфорт
  • 1 326 Отзывов 4.9/10 Чистота
  • 1 009 Отзывов 2.3/10 Удобства
  • 687 Отзывов 3.5/10 Атмосфера

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