Отель Grosvenor Аделаида 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.9/5 Отзывов: 3 773

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Отель Grosvenor Аделаида - Image 4

Описание

Особенности отеля

На отдельном этаже расположены 7 конференц-залов вместимостью от 10 до 300 гостей. В оформлении номеров исторические традиции сочетаются с изысканным дизайном и современными технологиями, включающими систему мгновенного обмена сообщениями See Me Now.

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Расположение отеля

Отель Grosvenor Аделаида

125 North Terrace, Adelaide, SA 5000, PO Box 8095, Station Arcade
5000 АДЕЛАИДА
Австралия

GPS:-34.922246, 138.596574

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При отеле
  • Домашние животные не допускаются
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Курение на территории отеля запрещено
Рядом с отелем
  • Парковка

Завтрак

Недоговорная фотография

Начните день с вкусного завтрака, который подается в ресторане Federal или в меню обслуживания номеров с 6:30. Вас ждет широкий выбор горячих и холодных блюд, а также горячий кофе и различные сорта чая.

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  3.9/5  Отзывов: 3 773

Рейтинг TripAdvisor  3.0/5  Отзывов: 3 068

Family Room - Overnight Stopover in Adelaide

Примечание: Tripadvisor 4.0/5

Glenn & Amy L Реальные отзывы TripAdvisor

Family Room - two double beds and bathroom with shower over bath (maybe not suitable some) nothing fancy but a comfy overnight stopover in Adelaide although pillow a bit flat! breakfast included - cereal, toast, pastries, juice and coffee! friendly staff

Thank you for your review and for choosing our hotel for your overnight stopover in Adelaide. We're pleased to hear that you found the family room comfortable and appreciated the breakfast offerings, as well as our friendly staff. We understand the importance of a good night's sleep, and we apologize for the flat pillows. Your feedback helps us improve our services, and we'll ensure to address this concern. We hope to welcome you and your family back on your next visit to Adelaide for an even better experience. Sam - Senior Night Auditor

Unsafe

Примечание: Tripadvisor 1.0/5

Ross M Couples - Реальные отзывы TripAdvisor

Room itself was fine but returning to our hotel after an evening out there was a power cut with no emergency lighting in the foyer at all. Staff were instructing people to head up a stairwell with no lights to access their rooms. When i went back to reception to ask why there was no emergency lighting in the emergency exit stair i was first offered a torch and then asked if i would like a drink (in the dark!). Feeling unsafe should there have been a fire or other emergency we checked out and took a $60 Uber home rather than take our chances here

Dear Ross, Thank you for your feedback. We sincerely apologize for the distressing experience you encountered during your stay, particularly with the power cut and the lack of emergency lighting. Ensuring our guests' safety is our top priority, and we are very sorry to hear that we fell short in this regard. We are currently investigating the situation and taking immediate action to address and rectify the emergency lighting issues to prevent this from happening in the future. Additionally, we are reviewing our procedures to ensure our staff is better prepared to handle such situations more effectively. We understand your decision to check out and apologize for any inconvenience and discomfort this caused. Your safety and satisfaction are important to us, and we hope you will consider giving us another chance in the future. Sam _ Front Office Team Leader

Very good stay

Примечание: Tripadvisor 5.0/5

IslanderLocal Solo travel - Реальные отзывы TripAdvisor

Very clean older hotel very good value for money. Handy for CBD. Would stay again. Friendly and helpful staff.if you need a micro wave or fan in your room you just have to ask. Bed were comfy with crisp sheets Across road from train station or Casino

Thank you for your review! We are delighted to hear that you had a very good stay at our hotel. It's great to know that you found our hotel to be very clean and good value for money, and that our location was convenient for your needs. We are pleased that you found our staff to be friendly and helpful. We strive to provide a comfortable experience for all our guests, and we are glad that you enjoyed our comfy beds with crisp sheets. We look forward to welcoming you back for another enjoyable stay. Sam Front Office Team Leader

Tired and jaded

Примечание: Tripadvisor 3.0/5

JoyceRSutherland Friends getaway - Реальные отзывы TripAdvisor

A very tired hotel, definitely in need of a facelift. Staff do their best and are friendly. A$15 for a mediocre continental breakfast, no other meals available on site, although there is a very busy, but noisy restaurant almost next door. Would not stay there in the future

Dear Joyce, Thank you for sharing your feedback with us. We're sorry to hear that your stay did not meet your expectations. We appreciate your comments about the need for a facelift and assure you that we are constantly working to improve our facilities. Your feedback regarding the breakfast pricing and meal availability is noted, and we will review this to ensure a better experience for our guests. We're pleased to hear that you found our staff friendly, and we apologize for any noise disturbance caused by the nearby restaurant. Thank you for your feedback, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Warm Regards, Ishwar Front Office Assistant Night Manager

Great location and value for money

Примечание: Tripadvisor 5.0/5

Anne E Семьи - Реальные отзывы TripAdvisor

Lots of room. Great comfy beds and pillows. Very quiet and great location. Staff super friendly and appreciated the reasonably priced late checkout. Will definitely stay here again. Close to shopping and restaurants. Very happy with our choice of hotel

Dear Anne E, We very much appreciate your comments regarding your stay at the Grosvenor Hotel Adelaide. I am delighted to read that you had a comfortable stay and enjoyed your visit at our hotel, especially the service provided by our teams here. I 100% agree with you on our location being excellent, very close to everything the Adelaide CBD has to offer when travelling to South Australia. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Courtney, Assistant Front Office Manager

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Другие интернет-пользователи оценили наш отель

  • 2 095 Отзывов 9.1/10 Расположение
  • 3 242 Отзывов 5.3/10 Номер
  • 2 247 Отзывов 9.1/10 Сервис
  • 44 Отзывов 6.7/10 Интернет
  • 1 708 Отзывов 4.6/10 Комфорт
  • 1 402 Отзывов 4.6/10 Чистота
  • 1 187 Отзывов 2/10 Удобства
  • 729 Отзывов 3.5/10 Атмосфера

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