ノボテルシドニーインターナショナルエアポート

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 3,111 件のレビュー

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説明

ホテルのその他の情報

  • ALLSAFE certification

  • 11 meeting spaces, suited for events from banquets to cocktail functions for up to 400 guests

  • Parking available, as well as a Sydney Airport Shuttle Bus (paid service)

  • 24 hour reception and Room Service

当ホテルの客室

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ホテル所在地

ノボテルシドニーインターナショナルエアポート

22 Levey Street, シドニー, オーストラリア
2205 ウォリークリーク
オーストラリア

GPS:-33.934074, 151.156647

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

The Marke Kitchen

The Marke Kitchen opening hours: Breakfast: 05:30 - 10:00 | Lunch: 11:00 - 16:30 | Dinner (Sun-Mon): 17:00 - 22:30 | Dinner (Tues-Sat): 17:00 - 21:00

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  3,111 件のレビュー

トリップアドバイザーの評価  4.0/5  2,448 件のレビュー

Cancelled flight overnight stay

トリップアドバイザーの評価 5.0/5

Steve M トリップアドバイザー認証口コミ

Our Qatar Flight was cancelled and as a business class traveler we were put up for the night at this hotel. We were given a food allowance, which seemed sufficient. the hotel was very clean. our room was clean and tidy. We had to wait about an hour for checkin while the hotel verified that Qatar was placing us there. The reception desk was courteous and helpful. There are 2 restaurants at the hotel. we ate at the sit down dining option, food was very good. Very good Americano Coffee.

Ok for an overnight stay but eat elsewhere

トリップアドバイザーの評価 3.0/5

jody262016 Couples - トリップアドバイザー認証口コミ

Check in was slow, to be honest room was ok, bit dated but comfortable. The let down of the hotel is the Marke kitchen and bar restaurant- waited almost 2 hours for our meals then 1 was cold, Staff had forgotten to put the order in which was quite evident when several tables around us that arrived much later than us received meals and were finished eating before ours came out, we enquired several times before the staff came and asked what did you order… the better option would be to go to the rowing club for dinner which is only a short walk.

Give this a very wide birth

トリップアドバイザーの評価 1.0/5

Craig M トリップアドバイザー認証口コミ

What a poor example of a hotel, just a bad experience all round, AC didn’t work, room let us in then later wouldn’t 3 times at early hours of the morning, just what you need, tv didn't function.food was very disappointing, but I guess the bit that gets me most is nobody really gives a hoot.

Dear Craig, Thank you for sharing your feedback. We sincerely apologize that your stay fell short of expectations. The issues you faced with the air conditioning, room access, and television, as well as the disappointment in the dining experience, are certainly not reflective of the experience we strive to offer. Please be assured that your comments will be addressed to help improve our services moving forward. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Warm regards, Tim Nott General Manager

A budget hotel but special staff

トリップアドバイザーの評価 2.0/5

Gurdeep G ファミリー - トリップアドバイザー認証口コミ

Having stayed at Shangi La in Singapore and Fullerton and Langham Sydney and Melbourne during the last two weeks, we booked Novotel for a one night stay before our flight back to the UK (Our very first time in this range hotel). Although we were not expecting the same standard as the previous hotels, equally we were not expecting we we found. The room was absolutely filthy. So no prizes for guessing that a complaint was warranted. At the reception was a lovely young lady (Tiffany) and she was very attentitive and noted our points. By the time we returned from our walk, she had already inspected the room and we were upgraded to an executive room on the 9th Floor. Needless to say that it is people like Tiffany that stand out from the crowd and actually make things happen. Thank you Tiffany. Please can I ask management to pass on our appreciation to Tiffany.

Dear Gurdeep Thank you for sharing your feedback and for choosing to stay with us before your flight back to the UK. We apologize for the initial condition of your room, but we’re delighted to hear that Tiffany was able to assist and make a positive impact on your stay. It’s wonderful to know she stood out and ensured your experience was improved with the room upgrade. We will certainly pass on your kind words to Tiffany, as we know how much she will appreciate your recognition. We hope to welcome you back should your travels bring you to Sydney again. Warm regards, Tim Nott General Manager

Good for international travel

トリップアドバイザーの評価 3.0/5

D2620AHbaz ファミリー - トリップアドバイザー認証口コミ

Good easy hotel for international airport access. Parking expensive and small. Food wasn’t the best. Staff not so friendly. Would I stay again, yes for the easy of waking up and rolling into the international airport. Rooms clean. Pillows dirty!

Dear Bob Thank you for your review! I’m glad to hear that your stay was largely positive and that our hotel provided convenient access to the international airport. However, I regret to learn about the issues you encountered with parking, food quality, and staff friendliness. We appreciate your insights and hope to welcome you back for a more enjoyable stay. Warm regards, Tim Nott General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,412 件のレビュー 9.2/10 ロケーション
  • 2,018 件のレビュー 6.3/10 客室
  • 1,963 件のレビュー 8.6/10 サービス
  • 17 件のレビュー 9.1/10 インターネット
  • 813 件のレビュー 6.4/10 料理
  • 709 件のレビュー 5.9/10 清潔さ
  • 419 件のレビュー 5.5/10 お値打ち度
  • 372 件のレビュー 8.1/10 朝食

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