ノボテルブライトンビーチ 4.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 527 件のレビュー

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説明

ホテルのその他の情報

  • 広々とした客室はすべてバルコニー付き

  • 大半の客室から美しいビーチを一望

  • 新しくオープンしたレストランで美味しい朝食ビュッフェを提供

  • バスタブ付きで湾を一望できるスイートルームが多数

  • シドニーの中心部までわずか 14 km、空港までは車で 10 分という便利な立地

当ホテルの客室

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ホテル所在地

ノボテルブライトンビーチ

Cnr Grand Pde and Princess St, シドニー, オーストラリア
2216 シドニー
オーストラリア

GPS:-33.960121, 151.156433

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

Sands Bar

Unwind at Sands Bar where every hour is golden hour. Settle in with a bite to eat and a refreshing beverage in our newly refurbished space.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  527 件のレビュー

トリップアドバイザーの評価  3.5/5  2,390 件のレビュー

Wonderful Wedding Anniversary stay !

トリップアドバイザーの評価 5.0/5

RugbyMadKiwi Couples - トリップアドバイザー認証口コミ

We stayed here for our 33rd Wedding Anniversary on the 31st of October and we can’t thank Sophie and team enough for making it very special. We love staying at this Hotel whenever we head to Sydney from New Zealand to see our son and family. We had originally booked the Sofitel Darling Harbour but because this Hotel has always treated us so well we cancelled the Sofitel and booked this Hotel instead. We are so pleased we did ! We really appreciated the great upgrade to a fantastic Suite and the beautiful way that we were greeted in the room. Once again wonderful friendly staff and great facilities at the hotel in a great location. We will be again soon !

DearRugbyMadKiwi, Thank you so much for taking the time to share such a wonderful review. We’re absolutely delighted that you chose to celebrate your 33rd Wedding Anniversary with us, and we’re thrilled to hear that you had such a memorable stay. It truly means a lot to know that you continue to prefer our hotel when visiting Sydney. We’re so glad that Sophie and the team were able to make your special occasion even more memorable with an upgrade to a fantastic suite and a warm welcome. Your loyalty and kind words are greatly appreciated, and it’s guests like you who make our job so rewarding. We’re happy to know that our staff, facilities, and location continue to exceed your expectations. We look forward to welcoming you back on your next visit to Sydney – we can’t wait to make your next stay just as special. Warmest regards, Sunil Choudhary Hotel Manager Novotel Sydney Brighton Beach

Bad food and too many smokers

トリップアドバイザーの評価 3.0/5

Stephen E Couples - トリップアドバイザー認証口コミ

A valiant attempt at upgrading a hotel with huge potential but the food selection is limited and not very healthy choices. Drab salad and chips accompany huge portions of overcooked meats odd combinations of seafoods and bread. A great gym and pool facility is repeatedly overshadowed by cigarette smoke floating in from the outdoor bar where patrons are permitted to smoke spite the hotels stated 100% smoke free claims. Smoke also blows through the reception and dining areas as they are all adjacent or linked to the outdoor bar area on the 3rd floor. During our stay multiple incidents of people smoking on balconies also not allowed but no apparent follow up from management. Staff are lovely and efficient but the hotel flavour is that of a boozy party element so allowing plenty of room in the gym and pool area. Workman associated with the upgrades smoke all over the building which serves to lower atmosphere and cheapen the Experience, sad for such great potential.

Dear Stephen, Thank you kindly for taking the time to provide me with your feedback pertaining to your recent experience at the Novotel Sydney Brighton Beach. We would like to take this opportunity to extend our sincerest apologies concerning the issues experienced during your stay with us. We pride ourselves on maintaining the highest quality standards for our guests; accordingly, we hope you will give us the opportunity to discuss this further. Would you be kind enough to reach out to me so we can discuss your recent stay in detail. Stephen, furthermore I wish to assure you that we are a smoke free property and the hotel management certainly endorse and enforce such policy. I look forward to speaking with you. Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach E sophie.fontana@novotelbrightonbeach.com.au

Fabulous Hotel

トリップアドバイザーの評価 5.0/5

636virginiat Friends getaway - トリップアドバイザー認証口コミ

What a wonderful hotel. The third floor where the restaurant, gym and pools are, is very resort like and lovely. We had a twin standard room on the fifth floor. Gorgeous room with 2 of the most comfortable double beds we’ve ever slept in. The staff were amazing and the whole experience was a 10/10. THANKYOU for a great experience.

Dear 636virginiat, Thank you for taking the time to tell us about your recent experience at Novotel Sydney Brighton Beach. We are glad to hear you enjoyed the atmosphere of the hotel, in particular our dreamy resort like level 3 that contains our Restaurant, Gym, Bar and pool! I am also so very delighted that you found our team efficient, friendly and hospitable. It is great that you appreciated the comfort our newly refurbished rooms offer. We value your compliments very much. Thank you for choosing the stay with us at Novotel Sydney Brighton Beach and we look forward to welcoming you back in the near future. Kind regards, Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach

Go book your stay with them

トリップアドバイザーの評価 5.0/5

Mo1ali トリップアドバイザー認証口コミ

Cleanliness...impeccable. Hospitality..the best I had in Australia. Hotel facilities are great. Staff are available and welling to help. Management are available walking around to assist. Attention to little details is excellent Personalized experience..they extended the gym working hours just to accommodate us.

Dear Mo1ali, I hope this response finds you well. Thank you kindly for taking the time to share with me your recent experience at the Novotel Sydney Brighton Beach and for your ongoing loyalty which we appreciate. I am truly delighted to read that you had a good stay with us and enjoyed your room and the facilities was as you had envisaged it. I would like to take this opportunity and on behalf of all our staff & management to truly thank you for your kind compliments and for appreciating our passion and dedication for hospitality. At the Novotel Sydney Brighton beach, it’s truly our mission to be a heartist at every opportunity during the guest's journey. Been a heartist is about leading with your heart. It's using your creativity, innovation and empowerment to heart-warm, spotlight and genuinely connect with all our guests. Thank you again for your kind feedback, and we hope to see you again soon for another magnificent journey with us. I look forward to your next stay with us. Best Regards, Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach

worst experience ever had in a hotel

トリップアドバイザーの評価 1.0/5

Pepo S トリップアドバイザー認証口コミ

service is very bad 👎 😑, heated jacuzzi not working, waiting 20 minutes for jacuzzi to work because heated pool isn't allowed for kids. 11 and 13 year old boys had to swim in 5 degree pool in winter conditions. WORST HOTEL DON’T COME 👎👎👎👎👎👎👎👎👎👎👎👎

Dear Hr_Magy, Thank you for taking the time to tell us about your experience at the Novotel Sydney Brighton Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Sydney Brighton Beach, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Furthermore, Myself and other managers are available on site to assist with any concerns that a guest may have during their stay at any touch point of the hotel. I do appreciate you sharing your feedback pertaining to the outdoor spa which was certainly out of order for repairs for one day this week and Maintance of our facilities is part of ensuring our guests are able to enjoy their use.. In regards to the heated pool, as advertised on our website and all guest communications, the indoor pool is part of a gymnasium which is a adults only area and hence to gain access one needs to be over the age of 18. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. If you would like to further discuss your stay, please do not hesitate to contact me on 9556 5111 or via email on Sophie.fontana@accor.com Kind Regards Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach

との提携 TripAdvisor

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