ノボテルブライトンビーチ 4.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 586 件のレビュー

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説明

ホテルのその他の情報

  • 広々とした客室はすべてバルコニー付き

  • 大半の客室から美しいビーチを一望

  • 新しくオープンしたレストランで美味しい朝食ビュッフェを提供

  • バスタブ付きで湾を一望できるスイートルームが多数

  • シドニーの中心部までわずか 14 km、空港までは車で 10 分という便利な立地

当ホテルの客室

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ホテル所在地

ノボテルブライトンビーチ

Cnr Grand Pde and Princess St, シドニー, オーストラリア
2216 シドニー
オーストラリア

GPS:-33.960121, 151.156433

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

Sands Bar

Unwind at Sands Bar where every hour is golden hour. Settle in with a bite to eat and a refreshing beverage in our newly refurbished space.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  586 件のレビュー

トリップアドバイザーの評価  3.5/5  2,393 件のレビュー

Simply perfect

トリップアドバイザーの評価 5.0/5

montrosie ファミリー - トリップアドバイザー認証口コミ

This was such an amazing overnight stay. The staff were simply a standout. Every single person was welcoming and friendly, all said hello when passing. Food was lovely. The rooms have been refurbished and are 10/10. The pool and restaurant area was such an oasis in the middle of Sydney. We travel frequently to the SCG for sport and will be using this hotel everytime. The Accor plus membership also makes it very worthwhile.

Dear Montrosie, Thank you so much for your wonderful review of the Novotel Sydney Brighton Beach! We are delighted to hear that you had such a positive experience with us. I am truly pleased our staff made a lasting impression and that you enjoyed the refurbished rooms, food, and the relaxing atmosphere of our pool and restaurant area. We are especially grateful for your loyalty as a frequent guest traveling to the SCG, and we look forward to welcoming you back every time you visit Sydney. We're also pleased that the Accor Plus membership added value to your stay! At the Novotel Sydney Brighton beach, it’s truly our mission to be a heartist at every opportunity during the guest's journey. Been a heartist is about leading with your heart. It's using your creativity, innovation and empowerment to heart-warm, spotlight and genuinely connect with all our guests. We look forward to welcoming you again for another magnificent stay. Kind Regards, Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach

Late checkout was great

トリップアドバイザーの評価 4.0/5

Graham G トリップアドバイザー認証口コミ

We stayed for one night with a 5PM checkout before a 10PM flight. For $A70, the late checkout was very much worth it. This hotel is quite close to the Sydney airport and is low hastle even in heavy Sydney traffic. The bed was comfortable. The room and facilities that we used were clean and tidy. Breakfast was great. Bar staff on the 1st floor were caring. We received a free cup of coffee when they found out we were waiting for our room to be ready. The only potential improvement opportunity is for the front desk staff to meet any commitment they may make related to texting a customer when their room is ready earlier than expected.

Dear Grahamg, Thank you for taking the time to share your feedback regarding your recent stay at the Novotel Sydney Brighton Beach! We are delighted to hear that you had a comfortable stay and enjoyed the convenience of our late checkout option. It’s great to know that the location worked well for your travel plans and that you found the room clean, the bed comfortable, and the breakfast to your liking. We also appreciate your kind words about our bar staff and their thoughtful gesture with the coffee. We’re sorry to hear about the communication issue with the front desk regarding the room readiness, and we’ll certainly address this with our team to ensure we meet all commitments in the future. We look forward to welcoming you again for another magnificent stay. Kind Regards, Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach

Novotel Weekend

トリップアドバイザーの評価 5.0/5

Keith I Solo travel - トリップアドバイザー認証口コミ

A wonderful stay again at Novotel Brighton, front of house so helpful. Being a senior at 83 with a walking cane, they did so much to help Room service just delightful. Only thing missing was there is no clock in the room. Will be there again next year.

Dear Keith, We very much appreciate your comments regarding your stay at the Novotel Sydney Brighton Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It's also a pleasure to hear you enjoyed room service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach

Wonderful Wedding Anniversary stay !

トリップアドバイザーの評価 5.0/5

RugbyMadKiwi Couples - トリップアドバイザー認証口コミ

We stayed here for our 33rd Wedding Anniversary on the 31st of October and we can’t thank Sophie and team enough for making it very special. We love staying at this Hotel whenever we head to Sydney from New Zealand to see our son and family. We had originally booked the Sofitel Darling Harbour but because this Hotel has always treated us so well we cancelled the Sofitel and booked this Hotel instead. We are so pleased we did ! We really appreciated the great upgrade to a fantastic Suite and the beautiful way that we were greeted in the room. Once again wonderful friendly staff and great facilities at the hotel in a great location. We will be again soon !

DearRugbyMadKiwi, Thank you so much for taking the time to share such a wonderful review. We’re absolutely delighted that you chose to celebrate your 33rd Wedding Anniversary with us, and we’re thrilled to hear that you had such a memorable stay. It truly means a lot to know that you continue to prefer our hotel when visiting Sydney. We’re so glad that Sophie and the team were able to make your special occasion even more memorable with an upgrade to a fantastic suite and a warm welcome. Your loyalty and kind words are greatly appreciated, and it’s guests like you who make our job so rewarding. We’re happy to know that our staff, facilities, and location continue to exceed your expectations. We look forward to welcoming you back on your next visit to Sydney – we can’t wait to make your next stay just as special. Warmest regards, Sunil Choudhary Hotel Manager Novotel Sydney Brighton Beach

Bad food and too many smokers

トリップアドバイザーの評価 3.0/5

Stephen E Couples - トリップアドバイザー認証口コミ

A valiant attempt at upgrading a hotel with huge potential but the food selection is limited and not very healthy choices. Drab salad and chips accompany huge portions of overcooked meats odd combinations of seafoods and bread. A great gym and pool facility is repeatedly overshadowed by cigarette smoke floating in from the outdoor bar where patrons are permitted to smoke spite the hotels stated 100% smoke free claims. Smoke also blows through the reception and dining areas as they are all adjacent or linked to the outdoor bar area on the 3rd floor. During our stay multiple incidents of people smoking on balconies also not allowed but no apparent follow up from management. Staff are lovely and efficient but the hotel flavour is that of a boozy party element so allowing plenty of room in the gym and pool area. Workman associated with the upgrades smoke all over the building which serves to lower atmosphere and cheapen the Experience, sad for such great potential.

Dear Stephen, Thank you kindly for taking the time to provide me with your feedback pertaining to your recent experience at the Novotel Sydney Brighton Beach. We would like to take this opportunity to extend our sincerest apologies concerning the issues experienced during your stay with us. We pride ourselves on maintaining the highest quality standards for our guests; accordingly, we hope you will give us the opportunity to discuss this further. Would you be kind enough to reach out to me so we can discuss your recent stay in detail. Stephen, furthermore I wish to assure you that we are a smoke free property and the hotel management certainly endorse and enforce such policy. I look forward to speaking with you. Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach E sophie.fontana@novotelbrightonbeach.com.au

との提携 TripAdvisor

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