The Brighton Hotel Sydney - MGallery Collection 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,593 件のレビュー

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Cnr Grand Pde and Princess St, 2216 シドニー, オーストラリア

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The Brighton Hotel Sydney - MGallery Collection

Cnr Grand Pde and Princess St
2216 シドニー
オーストラリア

GPS:-33.960121, 151.156433

電話番号
ファックス +61 2 9556 5119

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

Ammos Brighton

非契約写真

Ammos Brighton reimagines Greek tradition with modern flair. Led by Chefs James Roberts and Peter Conistis, expect refined dishes, fine wines, and a curated drinks list in a European-inspired dining room with sweeping bay views.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,593 件のレビュー

トリップアドバイザーの評価  3.6/5  2,411 件のレビュー

Nice Hotel but not perfect

トリップアドバイザーの評価 4.0/5

FarAway68510411247 トリップアドバイザー認証口コミ

My wife and I stayed here as we were in Aussie to watch the N.Z Rugby team play Samoa and it was an added bonus the Kiwi team were staying at the same Hotel ! The check in was very friendly and the room very nice and very comfortable bed and nice shower but when paying a lot for a junior suite to have bathroom amenities was a bit disappointing. The views were great but the music was way too loud outside on a Saturday night, hence can't give a 5 star review. The service at Breakfast was great too especially a lady called Lilly , such a nice helpful lady. The food was nice but a bid hard at my age walking up and down steps carrying my plate when I am not the most mobile.

Dear FarAway, Thank you for sharing your feedback. I’m delighted you enjoyed the friendliness at check-in, your room, the views, and especially Lilly’s attentive service at breakfast. I sincerely apologise that the bathroom amenities, loud music on Saturday night, and the breakfast accessibility did not meet your expectations. Your comments are very valuable, and we will review these areas to improve the guest experience. We hope to welcome you back for a more comfortable and relaxing stay in the future. Warm regards, Sophie Fontana Guest Experience Manager The Brighton Hotel Sydney – MGallery Collection

A great ‘coastal holiday’ but in Sydney!

トリップアドバイザーの評価 4.0/5

964olivia トリップアドバイザー認証口コミ

Staff were wonderful, particularly check in staff (Sir?) sorry didn’t get his name-but he was fabulous and showed us to our room and looked after us during our 4 night staff. Staff on breakfast remember you and again, look after you. They are friendly and obliging. Facilities are great We had an upgrade for our anniversary and a lovely surprise in room-we were very surprised and happy! Only disappointment was the noise from engagement party on the Sat night, it was BAD, loud music till 11:30-12. (& it was appalling around 10:20pm). There are no personal amenities in rooms (a woman doesn’t want to ask for a sanitary bag (if even they are supplied). There were no signs to request ‘please make up my room’ or ‘do not disturb’. Buffet breaky-have to go all around various locations to get food, not ideal for people with limited mobility, even people in general as there are steps up/down and all around & most of us aren’t as skilled as the wait staff. Charge for barista coffee for breaky was a bit ‘tight’ particularly when this is included at other hotels. Also, we weren’t advised we could order omelettes (would have been nice to know). Main disappointment was housekeeping. There were friendly however they never could do our room. One day at 3pm I called them to request a service and towels were changed, bins weren’t emptied (this was after 3 days). Our first night we had a lady come to do the nightly turndown and we never saw her again for the rest of our trip. A system where housekeeping could see that rooms were emptied and ready for service would be helpful! No placement for heavy lids Room bins not emptied, has to call housekeeping at 3pm-room wasn’t done. No extra blanket in room

Dear Sonya, Thank you for sharing such detailed feedback about your stay. I’m delighted to hear you enjoyed your anniversary upgrade, the surprise in your room, and the warm, attentive service from our team. It’s wonderful to know our staff made a positive impression during your stay. However, I am truly sorry for the aspects of your experience that fell short of the standards we aim to provide. The noise from the engagement party, the lack of personal amenities, housekeeping issues, breakfast arrangements, and other inconveniences you highlighted are not reflective of the experience we strive to deliver. I would greatly appreciate the opportunity to discuss your feedback further and personally address your concerns. Please contact me directly at your convenience so we can ensure these matters are resolved and your experience is properly acknowledged. Thank you again for your detailed observations; your feedback is invaluable in helping us improve. Warm regards, Sophie Fontana Guest Experience Manager The Brighton Hotel Sydney – MGallery Collection

Family trip during school holidays

トリップアドバイザーの評価 4.0/5

karentX379LQ トリップアドバイザー認証口コミ

Thoroughly enjoyed our stay and such a great handy location. Not too far to the city, Zoo, Accor stadium. The renovations are great and the room layout was awesome for a family of 4! Staff were fantastic with their service and friendly. They even accommodated a late check out which was perfect for a later flight. The Broncos team stayed here during the grand final and the staff did so well to manage the team and guests too 😊 Just a couple of points to note, not complaints but will help with planning, they do take $100 bond per night and capped at 3 nights. Parking is $45 per day and paid upfront for the duration. The pool isn't heated and the indoor pool is adults only so unsure if that one is heated as we had our kids. Some of the restaurants aren't the most family friendly, but the sports bar round the corner was. The music from the pool bar is quite loud on the weekend, the kids were having a day nap and you could hear it quite loudly on the 8th floor. Beautiful views of the airport and runway and I do think we'd stay here again, it does feel like you're in a tropical resort when you're by the pool!

Dear Karen, Thank you so much for taking the time to share your experience. I’m delighted to hear that you and your family enjoyed your stay, our location, and the newly refurbished rooms, as well as the service from our team. It’s wonderful to know that the late check-out and our handling of the Grand Final guests added to your positive experience. I also appreciate your thoughtful feedback regarding the pool, music, and dining options, which will help us continue to enhance the stay for families. We look forward to welcoming you and your family back for another memorable stay at The Brighton Hotel Sydney. Warm regards, Sophie Fontana Guest Experience Manager The Brighton Hotel Sydney – MGallery Collection

⭐⭐⭐⭐⭐ 5-Star Review for Brighton Hotel, Sydney

トリップアドバイザーの評価 5.0/5

Tilly M トリップアドバイザー認証口コミ

From the moment we arrived at Brighton Hotel in Sydney, the customer service was absolutely amazing. Every member of the team from the hospitality staff to the cleaners and management went above and beyond to make sure my 50th birthday celebration was nothing short of perfect. All the little surprises I received throughout the week of my birthday truly put a smile on my face. There was even a moment when I had tears in my eyes I couldn’t believe the amount of love, care, and effort the team put in to make my 50th birthday so special. Thanks to their incredible effort, my milestone birthday was filled with joy, elegance, and unforgettable memories. I can’t thank Brighton Hotel team enough for their outstanding service. I’ll definitely be coming back!

Dear Matilda, Thank you so much for your beautiful and heartfelt review. It brings me immense joy to hear that your 50th birthday celebration with us was so memorable and filled with special moments. Our team truly loved being part of such a milestone occasion, and your kind words will be shared with everyone here—they will be as touched as I am. We can’t wait to welcome you back to Brighton Hotel Sydney for another unforgettable stay! Warm regards, Sophie Fontana Guest Experience Manager The Brighton Hotel Sydney – MGallery Collection

rude and annoying lady

トリップアドバイザーの評価 1.0/5

Giacomo P トリップアドバイザー認証口コミ

I wanted to enjoy my afternoon by swimming in the hot pool but apparently I can’t because I’m 17 years old, what am I supposed to do? ice my ass in the cold pool only because I’m not 18? Also the lady could have at least asked if I was 18 before saying I wasn’t allowed to stay there without even apologize. I guess I’m not old enough to swim in heated pool but at least I’m more educated than someone older than me

との提携 TripAdvisor

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