巴塞罗那市诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 3,088 评论

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描述

酒店其他优惠

  • 泳池和 19 屋顶酒吧可欣赏巴塞罗那的壮丽景色

  • 家庭房(2 名儿童免费住宿)

  • 酒店私人停车场

  • 允许携带宠物。您的宠物,我们的朋友

  • 步行 5 分钟即可抵达 Glòries 地铁站,交通网络四通八达

我们的客房

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酒店位置

巴塞罗那市诺富特酒店

Avenida Diagonal 201, 西班牙, HB004414
08018 巴塞罗那
西班牙

GPS:41.404259, 2.191266

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

RESTAURANT NOVOTEL BARCELONA

品味我们当地的市井美食文化,还有素食和纯素选项。品尝我们的主厨菜肴、餐前小吃、上好的当地特色菜和美味的自制甜点。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  3,088 评论

TripAdvisor 评级  4.0/5  4,981 评论

Exceptional Stay with a Suite Upgrade

Tripadvisor 评级 5.0/5

ashishgH3898PD 商务住宿 - 经 TripAdvisor 认证的评论

The Novotel Barcelona City is undoubtedly one of the best hotels in Barcelona! As an Accor Gold Member, I was thrilled to receive a suite upgrade, which made my stay even more memorable. The suite was spacious, beautifully designed, and offered everything I needed for a comfortable and luxurious experience. The hotel’s location is fantastic, with easy access to the city’s main attractions and public transport. The staff were attentive and professional, ensuring a seamless and enjoyable stay. I highly recommend this hotel to anyone visiting Barcelona and will definitely return in the future.

A bad experience for a very loyal customer to ALL hotels … until now

Tripadvisor 评级 3.0/5

embod Solo travel - 经 TripAdvisor 认证的评论

Having been a guest at Accor hotels for ages , I’m very much disappointed by my first hours at Novotel city Barcelona. As a Platinum member at ALL , Not a special welcome at check in, no information given on a possible upgrade and since the room looks exactly like the standard room booked , the executive room was nothing on top if it’s one ! Welcome drinks did not show in my ALL app so had to request them at front desk … I called front desk to know if my booking showed my Platinum status in any way and was told she would refer to a supervisor and never called back ! And after just a couple hours in the property I went to use my drinks coupons and was denied access to Cocktails and was told it was only wines, beers or soft drinks ! Was at novotel in Toronto, CA and Montreal 2 weeks ago and it was a totally different story . Nice and warm welcome at check in , chocolates in the junior suite and cocktails at the bar ! Why such a difference in amenities and frequent guest favors for the same brand at ALL ? 30 different brands , all with different atmospheres and feeling but why such a difference in Frequent guest advantages even in the same brand ? Extremely disappointed , I’m in the process of booking another HILTON hotel (I’m Hilton gold as well) …. for my second night and ALL NOVOTEL is certainly and by far not the only hotel in the vicinity

Summer trip

Tripadvisor 评级 4.0/5

brotherc930 家庭住宿 - 经 TripAdvisor 认证的评论

Excellent hotel in Barcelona! Not far from FC Barcelona stadium. Really nice upscale area. We loved it very nice breakfast too! Verrrrrrry goooooooooooooood! Enjoooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooy!

Friendly and helpful staff.

Tripadvisor 评级 4.0/5

Andy R Couples - 经 TripAdvisor 认证的评论

We arrived very early in the morning but Maria managed to get us into a room straight away and also a later than usual checkout the next day. It was our first time in Barcelona and Maria got us off to a great start!! We had a nice meal in the restaurant and the waiter was very friendly too.

Worn down and Arrogant Management

Tripadvisor 评级 1.0/5

Bijay_India Friends getaway - 经 TripAdvisor 认证的评论

Stayed at the suite for 6 nights and the upkeep was horrible, housekeeping was way below par and no one had a clue on things. Had to ask for water daily, curtain and curtain rods would fall of and was such a health and safety hazard, water taps are so tight that you will bruise urself while opening a tap. To top this management is ignorant despite being informed and arrogant to make good. Stay in any other place but this..!! However Ivan at the front desk seemed to be the only sensible guy who tried to pacify the flaws. Rest of the people were beyond doubt full of themselves.

Thank you for sharing your experience. We deeply apologize for the issues you encountered, especially regarding housekeeping and room maintenance. Your safety and comfort are our top priorities, and we’re sorry to hear we fell short during your stay. Please rest assured that we’ll address these concerns with our team to prevent similar issues in the future. We appreciate your kind words about Ivan and are glad he could assist you. We value your feedback and hope to have the chance to restore your confidence in us.

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其他网络用户评价我们的酒店

  • 1,698 评论 9.4/10 位置
  • 2,102 评论 6.8/10 房间
  • 2,307 评论 8.8/10 服务
  • 56 评论 3.5/10 上网
  • 1,222 评论 8.9/10 早餐
  • 710 评论 7/10 清洁度
  • 623 评论 8.3/10 食物
  • 325 评论 5.1/10 游泳池

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