巴塞罗那市诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 2,909 评论

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巴塞罗那市诺富特酒店 - Image 1
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Avenida Diagonal 201, 西班牙, HB004414, 08018 巴塞罗那, 西班牙

描述

酒店其他优惠

  • 设有泳池和屋顶酒吧，可欣赏迷人的全景

  • 家庭房（2 名儿童免费住宿）

  • 酒店私人停车场

  • 允许携带宠物。您的宠物，我们的朋友

  • 步行 5 分钟即可抵达 Glòries 地铁站，交通网络四通八达

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酒店位置

巴塞罗那市诺富特酒店

Avenida Diagonal 201, 西班牙, HB004414
08018 巴塞罗那
西班牙

GPS:41.404259, 2.191266

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

RESTAURANTE NOVOTEL

我们主推采用当地食材烹制的菜肴。新鲜的时令食材可带来正宗的美食体验，您既能品尝到传统的经典风味，又能感受到我们的独特匠心。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  2,909 评论

TripAdvisor 评级  4.1/5  5,037 评论

客户意见评级 4.0/5

Yihan C. 朋友住宿 - 所有已确认评论

酒店位置很好 交通方便 房间内部整体较好 床很舒服 但缺点就是浴室的水忽冷忽热 整体很满意

Dear guest, Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed the comfort of our beds and the convenient location. We appreciate your comments about the shower temperature, and we will take them into consideration for future improvements. Best regards, Novotel Barcelona City

Hotel saved my family's city break.

Tripadvisor 评级 5.0/5

LeszekITSLEL 经 TripAdvisor 认证的评论

We came here early Saturday morning due to rapid hotel change for city break in Barcelona. We almost did not sleep the previous night. At the arrival we were taken good care of, the stuff member explained what to do to be able to check in early. Overall reception did everything and above to help us. Hotel is super clean, rooms are completely sound proof with great view (We stayed at 14th floor). Bathroom could be renovated, I would prefer to have regular shower rather than "bathtub - shower". Breakfast offered is great. The location is good, walking distance to a lot of stuff and easy access to metro + plenty to do around with kids. There is a restaurant at top flow with swimming pool and great views. Its well priced so we recommend to pay a visit. The cons: Access cards happen to decode and you need to ask reception to change them, coffee at breakfast could be improved. A bottle of water a day to the room would be good - instead you just get one and it is not refilled later on. Overall the hotel saved my weekend trip so I highly recommend it. If we go to Barcelona again, we will book again at this hotel for sure.

客户意见评级 2.0/5

Xuanmou L. 情侣住宿 - 所有已确认评论

第一，check in 问题。我们早上到达，希望能尽快check in，但酒店始终说没有房间，最后我们只能在下午1.30才check in，而且前台要求我们注册会员才能提前check in（既然如此，为什么上午更早的时候不说呢）。 第二，酒店房间保险柜坏了，找人修没结果。我们房间的保险柜无法使用，然后我们叫前台叫人上来修，修理人员上来看了几眼，让我们等等，然后一去不返，剩下几天里这个保险柜都无法使用。其实我们注意到，保险柜只是电池没电了，但他们连简单更换电池都做不到。 第三，洗澡时，水会溢出到马桶附近。下水做的不好

Thank you for taking the time to share your experience with us. We’re truly sorry to hear that your stay did not meet your expectations, and we sincerely apologize for the inconveniences you encountered. We understand how frustrating it must have been to wait for your room after a long journey, especially with unclear communication regarding early check-in. Your feedback is very valuable, and we will work with our front desk team to ensure better transparency and consistency in the future. Regarding the issue with the safe, we deeply regret that it was not resolved during your stay. A simple battery replacement should not have been overlooked, and we will reinforce our maintenance protocols to prevent similar situations. We also appreciate your comment about the bathroom drainage. We’re already reviewing this with our technical team to improve the comfort and functionality of our rooms. Please accept our heartfelt apologies. We hope you’ll give us another opportunity to provide you with the quality and care you deserve. Warm regards, Direction Novotel Barcelona City

Good central hotel

Tripadvisor 评级 5.0/5

Tom P 经 TripAdvisor 认证的评论

Excellent service in this hotel and they were pleased to locate our two rooms together when asked. Friendly service, particularly Cecilia!

客户意见评级 3.0/5

Dandan Z. 家庭住宿 - 所有已确认评论

打扫不干净，之前写邮件预定失败的积分也不回不还我。下次会选其他酒店集团了。

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet expectations, particularly regarding the cleanliness and the issue with your booking points. Please accept our sincere apologies. Your comments are very important to us, and we will address them with the relevant teams to ensure improvements are made. If you’re willing to share more details, we would greatly appreciate it and hope to have the opportunity to regain your trust in the future. Kind regards, Hotel Management – Novotel Barcelona City

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其他网络用户评价我们的酒店

  • 1,697 评论 9.5/10 位置
  • 2,083 评论 6.8/10 房间
  • 2,526 评论 8.5/10 服务
  • 51 评论 4.9/10 上网
  • 1,121 评论 9.1/10 早餐
  • 717 评论 7.4/10 清洁度
  • 703 评论 8.7/10 食物
  • 209 评论 8.6/10 酒吧和饮品

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。