信息短信

巴塞罗那市诺富特酒店 4 星

客户意见评级 4.4/5 10,642 评论

安心悦界(ALLSAFE)认可酒店

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+ 23 服务

酒店其他优惠

  • 距离 Glories 地铁站 5 分钟路程,便于前往市区,靠近圣家族大教堂和海滩

  • 酒店获得了 SGS 的安心悦界认证。免费提供远程医疗援助

  • 免费停车场。2 名儿童免费(16 岁及以下)

  • 在屋顶酒吧可欣赏全景,餐厅供应市场美食

  • 免费提前登记入住和延迟退房。请在此进行独家预订。

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

从 14h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 20 欧元付费服务
  • 残疾人士的便利设施
  • 可携带宠物付费服务
  • 全禁烟宾馆
  • 使用空调
  • 酒店使用的语言
  • 接待处全天候开放
  • 提前入住/延迟退房付费服务
休闲和活动
  • 室外不加热游泳池
  • 健美中心
  • 护理
  • 自行车租赁 (附近)付费服务
餐饮
  • 早餐付费服务
  • 1 餐厅
  • 2 酒吧
  • 客房服务
  • 小吃和饮料机
商务服务
  • 11 会议室
  • Web Corner on a Mac
  • 商务中心
  • 提供复印/打印服务

酒店位置

巴塞罗那市诺富特酒店

Avenida Diagonal 201
西班牙
HB004414
08018 巴塞罗那
西班牙

电话: +34933262499

传真: (+34)933208779

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • LINEA 7 :  7 GLORIES

  • PZA CATALUNA - CIUDADD MERIDIANA :  62 LES GLORIES

  • HOSPITAL DE BELLVITGE - FONDO :  L1 GLORIES

  • CIUDADELLA - VILLA OLIMPICA :  T4 GLORIES

  • 乘飞机

    EL PRAT LLOBREGAT 达到 17.9公里 / 11.12 英里

  • 乘火车

    SANTS ESTACIO 达到 10公里 / 6.21 英里

  • 乘火车

    SANTS STATION 达到 10公里 / 6.21 英里

GPS :41.404259, 2.191266

我们的客房

工作休闲两相宜。宽敞的客房拥有现代风格的设计。在巴塞罗那市诺富特酒店,我们将您放在首要位置,这就是我们的客房根据您的需要改装的原因。客房位于 7 楼以上。

家庭房

  • 最多人数: 4
  • 面积: 从 24 / 258 sq ft
  • 景色: 位于城市边 *

视情况而定

  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 沐浴用品(...)

家庭房,可欣赏城市景观

  • 最多人数: 4
  • 面积: 从 24 / 258 sq ft
  • 景色: 位于城市边 *

视情况而定

  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 沐浴用品(...)

标准房

  • 最多人数: 2
  • 面积: 从 24 / 258 sq ft
  • 景色: 位于城市边 *

视情况而定

  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 沐浴用品(...)

行政房

  • 最多人数: 2
  • 面积: 从 24 / 258 sq ft
  • 景色: 位于城市边 *

视情况而定

  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 奈斯派索咖啡机(...)
客房

酒店餐厅和酒吧

RESTAURANTE NOVOTEL

美食类型: 地中海

Serving an exquisite lunchtime menu created based on our Chef's best suggestions. With Family & Novotel, children and their parents are our pampered guests. Simply sit back and enjoy your dinner with us.

午餐

13:00 - 16:00

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

19:30 - 23:00

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

ZITY BAR

非合约照片

让 Zity 酒吧成为您的新聚会场所。专享露台位于 19 楼,可欣赏顶级城市风光。这里是享用我们的鸡尾酒,欣赏日落美景的绝佳去处。

午餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

LOBBY BAR

非合约照片

位于大堂,是在早上随时享用咖啡的绝佳场所。供应使用优质食材烹饪的美味早餐。

午餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

您的会议和活动

我们的会议室

  • 会议室数量:11

  • 最大面积:578 平方米

  • 最大容量:550 个人

  • 最大宴会容量:376 个人

了解更多信息


巴塞罗那市诺富特酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.4/5

10,642 评论

tripadvisor

TripAdvisor 评级 4.0/5

4,647 评论

2020 TripAdvisor 卓越认证
卓越奖 2020

Clean, modern and quiet

Tripadvisor 评级 5.0/5

lynchpenn 15/03/2020 经 TripAdvisor 认证的评论

We stayed seven nights at the Novotel Barcelona City Hotel and were very pleased with the accommodations. The hotel breakfast is excellent and shouldn't be missed. We stayed in both the double rooms, which is a bed and pull out couch, and the suite rooms. The pull out couch was surprisingly comfortable and I slept just as well on that as I did in the bed. The rooms are also wonderfully quiet. The bathrooms are modern and very clean. The hotel is about a 40 minute walk to the old city, but if you prefer a cab, there are always cabs waiting right outside the hotel.

Dear lynchpenn, Thank you very much to write this comment after your recent long stay with us in Novotel Barcelona City. We are thrilled that you enjoyed and we hope to have the opportunity to welcome you again in Barcelona after this special period that we have now. Warm regards, Bárbara C Guest Experience Manager

Excellent stay

Tripadvisor 评级 5.0/5

Chrysa68 14/02/2020 经 TripAdvisor 认证的评论

Excellent stay. Hospitality. ideal hotel for families. Comfortable and clean rooms. The people who work at the hotel were very friendly and helpful. Breakfast was very good. Beautyful view Near at the metrostaion. Close to shops and restaurants. beautiful area.

Good afternoon Chrysa68, Thank you for reviewing us, We are really happy to read this as all our staff will be when I will relate them your nice comments :) We hope you will come back in our Novotel in a close future, Best, Laurie A Guest Experience Assistant

Nice & Good Location

Tripadvisor 评级 5.0/5

Travel456327 10/02/2020 经 TripAdvisor 认证的评论

Reception staff Yasmine is friendly. Good location, opposite with a shopping center with lots of shops and restaurant. Wonderful Breakfast, variety foods. But the lady in the restaurant reception is impolite. Dinner - kids meal is great for my 10 years kid. Room is clean. But not provide shampoo, body wash & body lotion daily.

Dear Travel456327, Many thanks for this positive review, We are very glad that you've enjoyed your stay at our Novotel Barcelona City, Please rest assured that we will relate your lovely words to Yasmine :) We take your comment into consideration and we will talk with the lady of the restaurant, We hope to have the opportunity to greet you back very soon, Have a good day, Laurie A Guest Experience Assistant

位置好,但是体验感差

客户意见评级 1.0/5

Chen Y. 朋友住宿 - 02/02/2020 所有已确认评论

酒店住宿是2019年10月参加雅高全球7折含早活动预订的订单,预订了两间房,每房入住四晚。 1月26日,我们到达酒店后,酒店说我们的订单不含早餐,可我们订单付款页面直接明明白白的中文写明了含早餐字样,与前台沟通很久,并将大促活动的英文条款和预订住宿是的付款换面截图一并提供给酒单前台,前台直接答复说活动送早只针对非洲和亚洲,表示无法提供早餐。 1月27日早上,拨打中国国内客服电话,并邮件提供了相关预订证明材料,中国客服表示帮助确认,同日,中国客服Robin反馈已于酒店Elisa确认,给我们订单提供早餐,我们来到酒店前台,让前台职员与Elisa确认,酒店前台坚决不肯联系,让我们隔日(28日)Elisa上班的时候再来确认。两个小时后,我们再次来到前台要求酒店确认我们早餐,另外一个职员帮我们联系后,仍然说没有早餐,后来,该位职员表示看我们度假的心情受到了影响,好心送了我们三天早餐。 对此次入住,表示体验极差,保持投诉权利。

Dear Chen Y., First of all, we would like to thank you for taking time to tell us what has occurred during your stay. Our guest’s feedback is something that we take very seriously as we strive to provide a superior service experience for every customer. As you know, you’ve made the reservation twice, one with breakfast and the other without, and unfortunately, you’ve kept the one without breakfast included. That’s why it was written included on your paper whereas it wasn´t on your current reservation. We still stay deeply sorry that we couldn’t explain ourselves better as all your papers and our contacts were in Chinese. We present you our sincerest apologizes again for the inconvenience caused and we truly hope that this did not tarnish the image of our Novotel as we hope you will give us the opportunity to show you that we can do better. Best regards, Laurie A Guest Experience Assistant

Good enough

Tripadvisor 评级 4.0/5

Escape28107809912 Couples - 21/01/2020 经 TripAdvisor 认证的评论

Parking is way overpriced (20 euros per day) but the rest was ok, we stayed only one night. The hotel is quit busy. More business oriented than leisure. Convenient location close to a shopping mall and Hypermarket.

Dear Escape28107809912, Many thanks for sharing this constructive feedback with us. We are glad that you had a nice overall stay in our establishment. I understand your concern about the price of the parking but we are lest expensive that a public one and more secure :) We hope to have the opportunity to welcome you back very soon, Best, Laurie A Guest Experience Assistant

Perfect Stay

Tripadvisor 评级 5.0/5

Iyad H Business - 15/01/2020 经 TripAdvisor 认证的评论

Everytime I stay at this hotel, I find the same quality level which is perfect in almost everything, the friendly staff the convenience of the room and the good breakfast. Special thanks to Gabriel at the reception for his kindness. Will definitely stay again.

Dear Iyad H, Many thank you for your positive comment. We are happy to see that our Novotel reached your expectations. Please rest assured that we will share your compliments with our team ((included Gabriel ;)) and we are sure they will thrilled that you appreciated their help. We would like to thank you for choosing to stay with us, we highly appreciate your recommendations and hope to have the opportunity to welcome you back very soon :D Have a lovely day, Laurie A Guest Experience Assistant

Platinum Status , too expensif versus the quality

Tripadvisor 评级 3.0/5

Travel21063836812 Couples - 05/01/2020 经 TripAdvisor 认证的评论

Arrived at 12 H . room not ready . No difference even being platinum. Email sent to ask for the room at 12. Horrible smell in the street and same in the room , in the bathroom . also size of the TV screen small for an executive room

Dear Travel21063836812, Many thanks for writing a review about your last stay at our Novotel Barcelona City. We are saddened to read your negative comment and to hear that we did not meet your expectations. Your comments have been forwarded to our Housekeeping department so that we can verify what has happened with your room and take the necessary actions to avoid same problem in the future. We will aslo talk with the reception to understand why your room wasn´t ready at your arrival. We apologize again for the inconvenience caused and hope you will give us the opportunity to show you that we can do better. Best regards, Laurie A Guest Experience Assistant

Nice hotel but.....

Tripadvisor 评级 3.0/5

sangeetk2020 Family - 02/01/2020 经 TripAdvisor 认证的评论

Novotel Barcelona is located in the vibrant Glories district of Barcelona. it has a nice market street close by and a perfect connection to tram and Metro stations in walking distances. many dining options can be found in the vicinity of this hotel. Breakfast is sumptuous but very small restaurant and can have considerable waiting times for a table during 0845-0945 hrs, to avoid queue one should wake up early as waiting period can last from 15-20 minutes. Elevators in this hotel are not easy to use. At times many guests including us found it hard to use due to swipe card issues. also there are constant elevators breakdowns which mean you can wait 15-25 minutes for an elevator as two elevators for a large hotel like this is grossly insufficient. Swimming pools is very small and not sufficient for the size of this hotel. Moreover they are not accessible during November to March as there is no heating in their outdoor pool. Front desk is very slow and unprofessional with long waiting times for access ! Its a good hotel but has small operational issues which can ruin your otherwise good experience here. will recommend only if the price is low else not worth it.

Simon

Tripadvisor 评级 4.0/5

simonpoon6 Couples - 25/12/2019 经 TripAdvisor 认证的评论

Professional help received once we checked in the hotel. All staff were very helpful and enthusiastic, particularly takes this opportunity to thank you Grabiel who showed a very high level of service.

Should have be better

Tripadvisor 评级 1.0/5

Quest00901436037 Solo travel - 24/12/2019 经 TripAdvisor 认证的评论

The breakfast is terrible particularly that coffee machine is disgusting , plate and is not clean as you can spot the dirty.The door for the restaurant sometime is open , sometimes is not and it’s makes customer inconvenient. Receptionist lack of knowledge, call for room service misjudged the situation , how come weekend breakfast is on 7:15 or 7:50am when there is no notice to the customer ? At least mentioned to customer when we are check in . And I don’t understand what is the purpose for priority lane when is not to served priority customer but the normal customer . Receptionist has to train well and give correct and accurate information to customer .

Great location

Tripadvisor 评级 4.0/5

Lyng10 Family - 23/12/2019 经 TripAdvisor 认证的评论

Great location very close to the Hop on Hop Off bus, tram and subway. Staff at the hotel were very helpful with any request. There is a shopping centre across the road with a range of excellent restaurants.

Very nice hotel in a gorgeous city

Tripadvisor 评级 4.0/5

Roving62528 Family - 17/12/2019 经 TripAdvisor 认证的评论

A wonderful 5 nights stay in Barcelona. Good breakfast, very clean hotel, good amenities, kids play spot and very nice and helpful staff. We definitely recommend this hotel when visiting Barcelona and we will come back!

Good location

Tripadvisor 评级 5.0/5

tristanyeung Couples - 15/12/2019 经 TripAdvisor 认证的评论

close to underground station, next to shopping mall beaches, the suite room is very good and big with nice view, clean as well. very nice and helpful staff. this hotel is good for business or holiday.

Dear Tristanyeung, Thank you for choosing our NOVOTEL Barcelona City and for sharing your experience about it. We are glad that you enjoyed our location and our facilities. Also, It's a satisfaction for us that you noticed the cleanliness of our hotel (due to the hardwork of our HouseKeeping department). We are happy that you appreciated the work of our staff and that you felt welcome by them :) We hope to welcome you again in our establishment, have a nice day and a Merry Christmas ! Hacene K Guest Experience Assistant

One-week stay in Barcelona

Tripadvisor 评级 5.0/5

Dominique B Solo travel - 14/12/2019 经 TripAdvisor 认证的评论

It was not my first visit to the Novotel Barcelona City, and I was very pleased with all the services during my one-week stay. The hotel is located next to the Glories Commercial Center and there is subway and tramway to travel to the tourist center of the city. About 30 min walk to the beach and sea promenade. The hotel is very comfortable, the breakfast buffet offers a full menu with various items. All the staff is always very polite and helpfull.

Great and clean hotel far away from the city center

Tripadvisor 评级 4.0/5

Inge Nils G Couples - 05/12/2019 经 TripAdvisor 认证的评论

As a Accor Gold-card-member , i had to insist and tell them I knew they had availabilities for the suites. Then suddenly they gave me the upgrade. It's always a problem i Spain, you had to demands for your rights as a loyal guest

Dear Inge Nils G, Many thanks for commenting our Novotel Barcelona City regarding your last stay with us. We are happy that you appreciated our facilities and that you noticed the cleanliness of our establishment. We always try to give an upgrade to all our clients members of Le Club. But because of a high customers occupancy, we cannot give it to everybody. In all cases, we apologize and we hope to have the opportunity to welcome you again in our hotel. Have a nice day and a Merry Christmas, Hacene K Guest Experience Assistant

Good but with minor issues

Tripadvisor 评级 4.0/5

damianward84 Family - 28/11/2019 经 TripAdvisor 认证的评论

Good clean and modern hotel and the staff are all friendly and helpful. A few issues included not being upgraded automatically despite being a gold member, I had to ask to be upgraded after I check there were rooms available and they then placed us in a suite at no extra cost. Another was not being able to use points to settle the bill, I had 6000 points to use but the computer would only accept 2000 so this cost me an additional 80 euros to settle the bill. The jacuzzi on the roof wasn’t working (no water in it) which was disappointing as this was a reason we chose this hotel. The hotel staff are all great and cannot do enough for you though, rooms clean but a little tired. In the suite we had a shelf in the shower hanging off and the curling was painted but only half of it. There were flowers in the bathroom which were ok on day 1 but by day 3 smelt awful and didn’t get replaced. I would go again but would also expect these issues ironing out before I do.

Perfect place to visit Barcelona

Tripadvisor 评级 5.0/5

markoprea Couples - 31/10/2019 经 TripAdvisor 认证的评论

Hotel is very good for stay in Barcelona city. All staff are excelent and people are very happy to attend us on our trip. The room are perfect size and facilities for our stay. Breakfast is very good and bar service on rooftop are amazing. Hotel is very good position for our mobilite in the city, metro, bus, tram are very close stations and if you prefeer walking is very good and near from many places. My only concern is about restaurant for dinner. we have bad experience with our dinner and is better to have your dinner on other restaurants in city. In front hotel are a shopping with some good options.

Nice hotel - horrible gym

Tripadvisor 评级 4.0/5

ChristianGaw Business - 14/10/2019 经 TripAdvisor 认证的评论

The hotel has a good location, the rooms are OK, the breakfast buffet is good (for example bettern than the one from the Pullman hotel which is also quite close). Some upkeep needs to be done as there are elevator buttons that aren't working, in my last room the blinds had some holes. Nothing major at the moment, but still already visible. The biggest minus is the "gym". A couple of years ago the gym was at the top floor next to the pool, but right now it is in a tiny room in the basement. There isn't much equipment (two treadmills, a bicycle, a contraption for weightworks and some weights), and the existing one is outdated and makes scary noises when used with a higher intensity. Amusingly there are also boxing gloves, but no punchbag. There are no paper towels to clean the equipment and the whole arrangement looks like someone remembered that a hotel should have a gym, but didn't really care. This is something that definitely needs to be improved.

Dear ChristianGaw, Many thanks for commenting our Novotel Barcelona City regarding your last stay with us. We appreciate that you enjoyed our location and our rooms. Also, we are happy to know that you liked our breakfast. I will share with my team, especially Food&Beverages department. We apologize about the inconvenience you had with the elevators. We had some technical problems, that we solved. We are sorry that the gym did not meet your expectations. We are currently renovating and preparing the new gym. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. We hope to welcome you again so you can give us an opportunity to change your mind about our establishment. Have a good day, Sincerely, Hacene K Guest Experience Assistant

Another perfect stay

Tripadvisor 评级 5.0/5

Iyad H Business - 25/09/2019 经 TripAdvisor 认证的评论

I've stayed in this hotel many times before, everything is very good. perfect location, comfortable room, good breakfast and friendly staff. Special thanks to Ms. Paula at the reception for her help and kindness.

Dear Iyad, Thank you for your long trus in our NOVOTEL Barcelona City, we appreciate it. We are thrilled to observe that your overall experience was positive and that you enjoyed your stay. Also, we are happy that you liked our location, our breakfast and your room. Many thanks for your nice words about our staff, I will share with them, especially Paula :) We hope to welcome you soon in our establishment, have a beautiful day Iyad ! Sincerely, Hacene K Guest Experience Assistant

Gloria

Tripadvisor 评级 5.0/5

glamglam2017 Family - 02/09/2019 经 TripAdvisor 认证的评论

Staff Mr Gabriel is very helpful and nice. Thank you so much for his assistance. So we won't get lost in Spain he is also very friendly. It's nice of you to have X boxes for my kids to play with .We like where your location of the hotel is .

Dear Glamglam2017, We highly appreciate the time you took to answer our survey as well as your comment regarding your stay in our NOVOTEL Barcelona City. It's a real pleasure to know that your stay with us was positve. I will share your lovely comments with Gabriel. I am sure, this feedback will be an addtional motivation for him and for all of us to keep doing good work. Also, we are happy to know that you liked our location :) We hope to welcome you soon in our establisment ! Have a good day, Sincerely, Hacene K Guest Experience Assistant

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