巴塞罗那市诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 3,065 评论

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Avenida Diagonal 201, 西班牙, HB004414, 08018 巴塞罗那, 西班牙

描述

酒店其他优惠

  • 泳池和 19 屋顶酒吧可欣赏巴塞罗那的壮丽景色

  • 家庭房（2 名儿童免费住宿）

  • 酒店提供免费私人停车场（需预订）

  • 允许携带宠物。您的宠物，我们的朋友

  • 步行 5 分钟即可抵达 Glòries 地铁站，交通网络四通八达

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酒店位置

巴塞罗那市诺富特酒店

Avenida Diagonal 201, 西班牙, HB004414
08018 巴塞罗那
西班牙

GPS:41.404259, 2.191266

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

RESTAURANT NOVOTEL BARCELONA

品味我们当地的市井美食文化，还有素食和纯素选项。品尝我们的主厨菜肴、餐前小吃、上好的当地特色菜和美味的自制甜点。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  3,065 评论

TripAdvisor 评级  4.0/5  4,988 评论

Excellent stay !

Tripadvisor 评级 5.0/5

JOZEF G Friends getaway - 经 TripAdvisor 认证的评论

It was a great stay! The hotel has an excellent location. Getting to know the city and its attractions is so easy. The hotel staff is pleasant and willing to help. Sleep is undisturbed and the breakfast was suoer, with a great selection of dishes. I highly recommend the hotel.

Business stay - 5 good nights

Tripadvisor 评级 4.0/5

claush194 商务住宿 - 经 TripAdvisor 认证的评论

Enjoyed the business stay at a quiet area located for multiple purposes. Comfortable and quiet room with good climate. Great service at the reception and good variety of food and beverage choices at breakfast. Can recommend- also for pleasure stay.

Excellent hotel reception team member

Tripadvisor 评级 4.0/5

DavidF6307 经 TripAdvisor 认证的评论

booking reference 102-17109522 Very convenient location for seeing beautiful Barcelona. Hotel info says 10Klms from nearest rail station - should say 1Klm - 6 to 10 min. easy walk. Special shout out to reception Team member IVAN - we only speak English; Ivan was so very helpful when sorting out our transfer dilemmas with an outside, unassociated, far less than efficient transfer operator. We are very grateful for Ivan's help - he is the perfect host to have in the hotels reception area.

Thank you for sharing your experience with us. We’re delighted to hear that our location was convenient for exploring beautiful Barcelona and that you found the walk to the nearest rail station much shorter than expected. A special thank you for mentioning Ivan! We are so pleased to know that he was able to assist you with your transfer issues and made your stay more enjoyable. He truly exemplifies the hospitality we strive for, and we will be sure to pass along your kind words to him. We look forward to welcoming you back to Barcelona and are always here to assist with any future needs. Warm regards, Novotel Barcelona City

Inhuman behaviour by receptionist RENATA in Hotel Barcelone City!!!!!

Tripadvisor 评级 1.0/5

GoPlaces50594760209 经 TripAdvisor 认证的评论

The hotel had extremely bad service in Reception. I was staying there for 4 nights with my very young children and my husband was admitted in hospital because of heart atrack. Knowing all these the hotel forced me to change room and receptionist named RENATA asked the security to NOT help me with the luggauges when I was alone struggling with a lot of luggauge and was about to fall down. RENATA refused any help and said no one is available to help when there were lot of stuff aound. ITS THE HEIGHT OF INHUMAN behaviour I have ever faced in a hotel by a receptionist. Over all the receprionist stuff are horrible there......please do not go to hotel NOVOTEL Barcelona City !!!!!!!...service and behaviour is worstttt

We are deeply sorry to hear about your recent experience at our hotel. First and foremost, please accept our heartfelt support during this difficult time for you and your family. We are truly saddened to learn that your stay did not meet your expectations, especially under such personal circumstances. At Novotel, guest hospitality and care are our top priorities. What you describe does not reflect the standards we strive to uphold. We have already initiated an internal review to better understand what happened and, if necessary, to take corrective measures to ensure such situations do not occur in the future. We are committed to learning from any mistakes that may have been made, and we greatly value your feedback as an opportunity to improve. Should you wish to share more details or if there is anything we can do to regain your trust, please feel free to contact us directly at h5560@accor.com We sincerely hope to have the opportunity to welcome you back in the future and to provide you with the excellent service we are known for. Sincerely, Novotel Barcelona City

Great hotel and service.

Tripadvisor 评级 5.0/5

Steven M Couples - 经 TripAdvisor 认证的评论

Great hotel and location. We had a Jr Suite and the room was spacious and well maintained. Food was excellent. Service by Mohamed (greeter) and Emerson (restaurant) was superb. Would highly recommend this hotel. Will certainly stay here on my next stay in Barcelona.

Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed our hotel, location, and the spacious, well-maintained Jr Suite. It’s fantastic to know that you had an excellent dining experience and that Mohamed and Emerson provided superb service. We will be sure to pass along your kind words to both of them. We look forward to welcoming you back on your next visit to Barcelona! Warm regards, Novotel Barcelona City

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其他网络用户评价我们的酒店

  • 1,706 评论 9.4/10 位置
  • 2,093 评论 6.9/10 房间
  • 2,302 评论 8.8/10 服务
  • 57 评论 4.6/10 上网
  • 1,216 评论 9/10 早餐
  • 725 评论 7.1/10 清洁度
  • 621 评论 8.4/10 食物
  • 54 评论 9.5/10 沙滩

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