巴塞罗那 SLS 酒店 5 星

客户意见评级 (ALL 评级) 4.3/5 761 评论

巴塞罗那 SLS 酒店 - Image 1
巴塞罗那 SLS 酒店 - Image 2
巴塞罗那 SLS 酒店 - Image 3
巴塞罗那 SLS 酒店 - Image 4
Carrer de la Pau 2, 巴塞罗那港, 08930 巴塞罗那, 西班牙

描述

酒店其他优惠

  • 六间独特的餐厅和酒吧会带给您别开生面的体验。

  • 毗邻海滩、坐拥海景的宠物友好型酒店（欢迎狗狗入住）。

  • 在 Halcyon，开启一场突破常规、颠覆传统的非凡水疗体验。现已营业。

  • 水疗中心有三个按季节开放的特色泳池，还有一个沉浸式按摩浴缸。

  • 拥有多个恢宏的活动空间，包括一个面积 800 平方米的宴会厅，自然光线充足

我们的客房

酒店位置

巴塞罗那 SLS 酒店

Carrer de la Pau 2, 巴塞罗那港
08930 巴塞罗那
西班牙

GPS:41.41693, 2.231271

电话
传真 +34 932 53 74 74

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  761 评论

客户意见评级 4.5/5

Tianyu S. 单人住宿 - 所有已确认评论

服务很好 靠海环境不错比较安静 早餐很好吃

Dear Mr. S., Thank you very much for your excellent rating and for sharing your kind feedback. We are delighted to hear that you enjoyed the service, the peaceful seaside environment, and the delicious breakfast. Your comments mean a lot to us and will be shared with the team. We truly appreciate your support and hope to welcome you back again very soon for another enjoyable stay. Best regards, The Quality Team

客户意见评级 4.5/5

Yuechan L. 商务住宿 - 所有已确认评论

挺舒服的，床特别舒服

Dear Mrs. L., Thank you very much for your excellent rating and for taking the time to share your experience with us. We are delighted to hear that you enjoyed the beautiful surroundings and found your stay comfortable, especially the comfort of the bed. At the same time, we sincerely apologize for the inconvenience you experienced on your first day regarding the room access and the interruptions from our staff. We understand how this situation may have felt uncomfortable, and your feedback is very important to us as we continue improving our guest experience and communication procedures. We truly appreciate your comments and hope to have the pleasure of welcoming you back again in the future. Best regards, The Quality Team

客户意见评级 3.5/5

Chaohu L. 单人住宿 - 所有已确认评论

噪音控制一般，靠近马路。 付费项目多，服务少

Dear Chaohu L., Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated the hotel’s convenient location near the event/congress venue. However, we are sorry to learn that other aspects of your stay did not fully meet your expectations. We understand your comments regarding noise levels due to the proximity to the road, and we regret any inconvenience this may have caused. Your feedback has been shared with our team as we continuously review ways to improve guest comfort. We also take note of your comments regarding additional paid services and the perception of limited inclusions. Your observations are valuable and will be considered as part of our ongoing review of our guest offering and communication. Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Kind regards, The Quality Team

客户意见评级 5.0/5

Xiaoshan L. 情侣住宿 - 所有已确认评论

非常好

Dear Mr. L., Thank you very much for your perfect rating and your kind comment. We are delighted to know that you had a positive experience with us. Your feedback is greatly appreciated and encourages our team to continue delivering excellent service and comfort to all our guests. We hope to have the pleasure of welcoming you back again very soon. Kind regards, The Quality Team

客户意见评级 0.5/5

M. M. 商务住宿 - 所有已确认评论

酒店沟通很不顺畅，几次邮件酒店都得不到帮助

Dear Mr. m., Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience was not satisfactory, particularly regarding the lack of timely responses and the difficulty in communication. This is certainly not the level of service we aim to provide. We would appreciate it if you could kindly provide more details about where your emails were sent, so we can investigate this matter further and understand what may have gone wrong. Additionally, following our recent phone conversation regarding the breakfast charge, please be assured that an internal investigation has already been initiated. We will contact you shortly with an update and a clear outcome. Thank you for your patience, and once again, our sincere apologies for the inconvenience caused. We hope to have the opportunity to change your impression about SLS and welcome you back in the future for a smoother stay. Kind regards, The Quality Team

其他网络用户评价我们的酒店

  • 399 评论 6.8/10 位置
  • 646 评论 7.8/10 房间
  • 835 评论 7.3/10 服务
  • 7 评论 8.9/10 上网
  • 406 评论 9.5/10 氛围
  • 294 评论 8.7/10 设施
  • 248 评论 7.5/10 早餐
  • 204 评论 7.4/10 清洁度

支持方 Trustyou

我们在附近的其他酒店

我们位于 巴塞罗那 的所有酒店
内部制度的监管