Novotel Barcelona City 4 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.4/5 รีวิว 2,987 รายการ

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Avenida Diagonal 201, (Entrada por Ciutat de Granada), HB004414, 08018 BARCELONA, Spain

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ความพิเศษของโรงแรม

  • Pool and Rooftop Bar on the 19th floor with incredible views of Barcelona

  • Family rooms (2 children stay free)

  • Private parking at the Hotel

  • Your pets, our friends

  • 5-min. walk to Glòries metro station, good connections

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สถานที่ตั้งโรงแรม

Novotel Barcelona City

Avenida Diagonal 201, (Entrada por Ciutat de Granada), HB004414
08018 BARCELONA
Spain

พิกัด:41.404259, 2.191266

โทรศัพท์

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • สระว่ายน้ำ
  • ที่จอดรถ
  • ยินดีต้อนรับสัตว์เลี้ยง
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%
  • บริการในห้อง

RESTAURANT COCINA DE MERCADO

We are committed to market cuisine with locally sourced products. Fresh and seasonal ingredients for an authentic culinary experience, where tradition and innovation meet for that flavorful experience.

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.4/5  รีวิว 2,987 รายการ

เรทติ้งบน TripAdvisor  4.1/5  รีวิว 5,006 รายการ

Ruddest doorman

คะแนนจาก Tripadvisor 1.0/5

bccorb Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

I parked here looking for a hotel deciding between Hoxton poblenue and this place. Parked in hotel parking space and doorman came out threatening us asking which hotel Staying at. Told him going to check out Hoxton and told us to leave. Stated only be ten minutes and got very up close waving hands and increasing voice telling us to leave. Knew was in legal spot as sign stated hotel ten minutes without name of hotel. Since a female was going to be in car when checked on hotel availabilit left spot as feared doorman would get violent with her. Never checked on hotel as anyone who would hire such a person is not place want to spend my money.

Dreadful

คะแนนจาก Tripadvisor 1.0/5

Cathy W รีวิวที่ได้รับการรับรองจาก TripAdvisor

I booked this hotel in August 2024. I booked a room which should be, according to the description, "Fully equipped, 258 sq. ft. rooms. Queen-size bed, sofa, WiFi, minibar, 55" smart TV, wood floor, free coffee and tea. The perfect choice for work or leisure. Maximum 2 guests." No sofa, very stark room, no decorations. Mini bar was empty. Some tea and coffee, no milk. No view, just the wall of another building. The bathroom was for disabled use, so rails on the toilet and a walk in shower. How anyone under 6 feet tall could reach the rather pathetic shower I don't know, so for disabled people that would prove very difficult. There was only one toilet roll, which had maybe half the number of sheets of a new roll. The pillows on the bed were old and folded over. When I complained, I was told that the hotel was fully booked and that nothing could be done unless I swapped with my sister who was also staying in this hotel. The breakfast area was understaffed and absolute chaos. I cleared and wiped our table as there was no one else to help. No milk for tea or cereal. Slow coffee machine which made for long queues and a toaster that provided nothing other than warm bread. This was my husbands 60th birthday, we had been on a cruise which finished in Barcelona and this stay took the shine of what was a lovely few days at sea. Ivan on reception was nice and did send a small cheesecake to our room as a birthday present. Unfortunately, this did not make up for or disappointment.

Dear Cathryn Willock, Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations, especially during such a special occasion as your husband’s birthday. We apologize for the inconveniences you experienced with your room. While we have recently renewed the bedding across our rooms just two months ago, we fully understand that comfort is subjective and can vary from one guest to another. Regarding the minibar, we would like to clarify that in our standard rooms, a complimentary bottle of water is provided upon arrival. We are sorry that this was missing during your stay, and we will ensure our housekeeping team is more vigilant moving forward. We also regret that you were not informed in advance about the bathroom being an accessible (PMR) facility. We understand that this may not have been suitable for your needs, and we are reviewing our room assignment procedures to avoid similar situations in the future. As for breakfast, we are aware of the challenges during peak times and are already taking steps to reinforce our team and improve the performance of our coffee and toaster machines. We’re pleased to hear that Ivan at reception was able to offer a small gesture for your husband’s birthday. However, we understand that this was not enough to make up for the overall disappointment. We truly hope to have the opportunity to welcome you again under better circumstances. Please don’t hesitate to contact us directly should you choose to return to Barcelona we would be happy to ensure a more enjoyable experience. Novotel Barcelona City

Probably OK for leisure but not for business.

คะแนนจาก Tripadvisor 2.0/5

tr7v8 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Booked here against my better judgement as my colleagues had already booked and it made it cheaper for the taxis. I've never regarded anything Novotel as a particularly good choice for business & this visit confirmed it. The Taxi from the airport was expensive, Barcelona traffic is horrendous, not helped by the many traffic lights & pedestrian crossings. Big delays at check in, if you only have two stations manned and staff doing other tasks then as a good manager you'd open more. No not here! I then get informed the electricity is being turned off from 00:00 to 04:00 great when you're on the 18th floor! When I get to check in firstly they want payment for the first night, I normally pay when checking out. Secondly they didn't have my ACCOR loyalty details, saying my travel agent hadn't sent it across. What's more zero help on finding it, no looking it up. The room was OK. All the team complained about the showers. Very poor pressure & you had to run around to get wet! I only ate in one day, food was OK, not very accommodating as I am gluten free. I never did see any gluten free items at breakfast. The night before check out 2nd April I checked my bill for express check out in the morning. The lady who checked me out was fantastic. The next morning I dropped my card off, they promised that the bill would be mailed to me and then left. Needless to say when it became time to do my expenses I had received no final bill. That required a phone call as the ACCOR app doesn't do invoices! When the bill did come in, it had been split into 3 parts. The first night, the remaining 2 nights & the meal. All came in as 3 separate charges to my American Express card. This is one of the things I say about being a non-business hotel!

Dear guest, Thank you for your detailed feedback. We deeply regret that your stay did not meet your expectations, especially for a business trip. We apologize for the delays during check-in, the inconvenience with the electricity outage, and the issues with your ACCOR loyalty details. We will take immediate action to address these concerns and improve our service, particularly for business travelers. Additionally, we understand your frustration with the gluten-free options and shower pressure, and we’ll work on improving both areas. We truly appreciate your comments and hope that despite this experience, you’ll consider staying with us again in the future for a better experience. Novotel Barcelona City

Fantastic

คะแนนจาก Tripadvisor 5.0/5

stantonstyle Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Overall service in this hotel is excellent. Clean room and comfortable bed. Breakfast is great quality and loads of choices. Special thanks to Edmond, Roger & Lisseth for amazing breakfast service with a smile. The elevators go up and down very well. Wink wink.

Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience with us. It’s great to know that you enjoyed the clean room, comfortable bed, and the variety of choices at breakfast. We will be sure to pass along your special thanks to Edmond, Roger, and Lisseth—they will be delighted to hear your kind words! We truly appreciate your feedback and look forward to welcoming you back soon for another great stay. Novotel Barcelona City

Poor breakfast choices for vegetarian and too small rooms.. next time no more Novotel.. that’s it ..

คะแนนจาก Tripadvisor 2.0/5

Nilesh Ashok C ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Only thing good about this place is location rest is just a story .. stayed there from 15 to 16 March 2025 with my wife and 2 kids.. more or less same review for Novotel Valencia and Lisbon Novotel. Poor breakfast choices ( for vegetarian not “vegan”) They should visit some other hotels to know what they offer to vegetarian. Roasted tomatoes, potatoes and Avacado can save the day for vegetarian ppl like us.. Under the name of sustainability they stopped giving dental kits or even room slippers also forgot 1st day complementary water (may be they r expecting - guest coming to 4 star hotels should bring their own slippers and toothbrush and shaving kit etc).. they will just charge more money (for what?).. Rooms r so small that when u put ur stuff u can barely breathe (forget abt moving) View from rooms is amazing .. familia Sagrada is close by .. glories metro station is nearby..

Dear Nilesh, Thank you for taking the time to share your experience with us. We're glad you appreciated our location and the view from your room. However, we sincerely apologize for the shortcomings you experienced during your stay. We regret that the breakfast options did not meet your dietary preferences, and we appreciate your feedback regarding vegetarian choices. Your suggestions, like adding roasted tomatoes, potatoes, and avocado, will certainly be taken into consideration as we continuously aim to improve our offerings. Regarding sustainability measures, the absence of amenities in the rooms is a part of our commitment to environmental responsibility. However, should you need any additional items, such as dental kits or slippers, please do not hesitate to ask at the front desk. We will be happy to provide them for you. We also regret that the room size did not meet your expectations. We strive to offer comfortable accommodations, and we will review the layout and amenities to improve the guest experience. We value your feedback and will use it to make necessary improvements for future stays. We hope to have the opportunity to welcome you and your family again under better circumstances. Novotel Barcelona City

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

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ราคาเริ่มต้นสำหรับ 1 คืนต่อ 1 ท่านในประเภทห้องพักในราคาใกล้เคียงกัน ไม่รวมบริการเสริม ไม่รวมอาหารเช้า ราคานี้เป็นราคาปกติรวมภาษีที่ต่ำที่สุด (สามารถชำระภาษาบางประเภทได้ที่โรงแรม (เช่น ภาษีวันหยุด) ตามกฎหมายท้องถิ่นที่เกี่ยวข้อง) ของโรงแรมประเภทนี้ สามารถดูราคาสำหรับการเข้าพักหนึ่งคืนในอีก 20 วันถัดไปได้ในเว็บไซต์ https://all.accor.com/ ความพร้อมให้บริการขึ้นอยู่กับช่วงเวลาที่เข้าพักและจำนวนห้องว่าง ราคานี้รับประกันเฉพาะราคาที่ดีที่สุดแบบไม่มีข้อจำกัดเท่านั้น ทุกการจอง (จากต่างประเทศ) สามารถชำระผ่านสกุลเงินของประเทศที่โรงแรมนั้นตั้งอยู่เท่านั้น การจองจะได้รับการการันตีเมื่อชำระด้วยสกุลเงินของประเทศที่โรงแรมนั้นตั้งอยู่เท่านั้น คุณสามารถดูอัตราแลกเปลี่ยนในสกุลเงินของคุณได้โดยประมาณ แต่อัตราแลกเปลี่ยนไม่ใช่อัตราที่แน่นอน ขณะที่ชำระเงิน ธนาคารของท่านอาจคิดค่าธรรมเนียมธนาคารหรือค่าธรรมเนียมแลกเงิน