Mercure Canberra 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.3/5 1.900 beoordelingen

Beste prijs
garantie
Mercure Canberra - Image 1
Mercure Canberra - Image 2
Mercure Canberra - Image 3
Mercure Canberra - Image 4
Corner of Ainslie, and Limestone Avenue, 2612 BRADDON, Australië

Omschrijving

Extras van het hotel

  • Centrally located, heritage listed hotel featuring all the comforts of the 21st century.

  • Eetgelegenheden in het hotel: restaurant Courtyard en Olims Bar & Bistro

  • Op 10 minuten van de luchthaven, op 1 minuut van Australian War Memorial

  • Een uitstekende service en een vriendelijke sfeer zodat u zich direct thuis zult voelen

  • Vergaderruimte, fitnessruimte, WiFi, eigen parkeerplaats

Onze accommodaties

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Hotel locatie

Mercure Canberra

Corner of Ainslie, and Limestone Avenue
2612 BRADDON
Australië

Gps:-35.276066, 149.143494

Telefoon
Fax +61 2 6243 0001

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Huisdieren welkom
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.3/5  1.900 beoordelingen

TripAdvisor score  3.9/5  2.287 beoordelingen

Great place to stay, just not to eat!

Tripadvisor-waardering 4.0/5

AM_of_Oz Gecertificeerde beoordeling door TripAdvisor

Wonderful historic building in a peaceful spot. Great hospitality by all staff at the Motel/Hotel itself, and very accommodating helpful people all around! I appreciate that all very much. Nice big room (I had a loft). My one complaint was the food there in Olims just not being very good. Breakfast of scrambled eggs were wet sloppy and tasted watered down and tasteless. I love my eggs, so this was a disappointment. I tried them 3 times and found the same each time. I also had dinner there just the once and was disappointed and felt pricing was steep for such bland food (I had the beef brisket sandwich which was dry and in need of a sauce and flavour.) Great place to stay, just not to eat!

Dear AM_of_Oz We very much appreciate your comments regarding your stay at the Mercure Canberra. It is always a pleasure to receive positive feedback, especially when it includes our wonderful team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please also allow me to extend my sincere apologies regarding your dining experience and please rest assured that I will share your feedback with our Executive Chef. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Lukas Wilfling General Manager

The good and the Not so Good

Tripadvisor-waardering 3.0/5

blairbears Gecertificeerde beoordeling door TripAdvisor

There were two busloads of us. pulled up in the front. We couldn't get out as there was no easy access for elderly or people with wheely walkers. Carer had to go into the foyer get our keys and then we had to drive around the back to access through the car park. That was locked so had to use one of the keys to unlock the gate. Rooms furnished with very old fashion cupboards. Huge TV on wall but no instructions how to use it. Remote control very basic with very few buttons. Lovely glass tables, a chair, a huge very comfortable king size bed. Beautiful new and spotlessly clean bathroom with long vanity, toilet and shower but no safety handrail or shower stool, very slippery for the elderly. Old world charm hotel but needs to be brightened up. The bistro where we had breakfast was a disgrace for the size of the hotel. We had to wait an hour before we could get in and find a table, it was the quick and dead. The breakfast food was very good but the lids on the containers were broken and half falling off. It was like a cheap cafeteria. The staff were lovely and there was a beautiful courtyard garden to sit in.

Dear blairbears, Thank you for taking the time to tell us about your experience at the Mercure Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is my hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lukas Wilfling General Manager

Clean but Lacking the Pet Experience Shown Online — No Courtyard Provided

Tripadvisor-waardering 2.0/5

Ella J Gecertificeerde beoordeling door TripAdvisor

The hotel is quite outdated, though it was clean and tidy. Unfortunately, the ‘courtyard’ is just a dirt patch, which really takes away from the overall atmosphere. It’s okay for a short stay, but definitely needs some updating and landscaping to feel more inviting. There were also no pet amenities provided — no treats, bowls, or welcome touches for my dog. I’ve seen some of my Instagram friends stay here and their rooms had a paved courtyard and complimentary dog treats, which made their stays look much more enjoyable. Ours, unfortunately, didn’t include any of that, which was disappointing given the photos online.

Dear Ella, Thank you for taking the time to tell us about your experience at the Mercure Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have a range of different style Pet Friendly Rooms, every Pet Room will have an outdoor area, some have paving, others have trees etc. Please also allow me to extend my sincere apologies regarding the Pet Amenities and please rest assured that I will follow up with my Housekeeping team as to why these were not provided. We appreciate you sharing your concerns, and it is my hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lukas Wilfling General Manager

Goede locatie, lekker bed en balkonnetje

Avis-klantbeoordeling 4.0/5

Janet Stellen - ALL bevestigde berichten

Parkeerplaats voor de auto. Lastig om de safe te bedienen. Vriendelijk en behulpzaam personeel. Ruime kamer en badkamer met fijne douche

Redelijk hotel met goede locatie

Tripadvisor-waardering 3.0/5

Peter B Stellen - Gecertificeerde beoordeling door TripAdvisor

We waren in Canberra op Australia Day en verbleven in kamer 204. De kamer was redelijk met een terras aan de wegkant, wat verouderd, met uitstekende bedden. Enige bezwaar was dat de airco van boven die evenals onze airco op ons balkon stond en veel lawaai maakte. De locatie is goed vlak bij het War Memorial en het stadscentrum met ruime parkeer mogelijkheden in de parkeergarage. De Bistro is gemiddeld met redelijke maaltijden, evenals het ontbijt. het prijsniveau iets boven normaal. Personeel was vriendelijk en de service prima.

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 816 beoordelingen 8.8/10 Locatie
  • 1.518 beoordelingen 7/10 Kamer
  • 1.041 beoordelingen 8.2/10 Service
  • 39 beoordelingen 2.2/10 Wifi
  • 571 beoordelingen 5.3/10 Voorzieningen
  • 542 beoordelingen 5.6/10 Eten
  • 513 beoordelingen 6.4/10 Netheid
  • 470 beoordelingen 6.7/10 Ontbijt

Mogelijk gemaakt door Trustyou

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Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.