Mercure Resort Sanur 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.5/5 405 beoordelingen

Beste prijs
garantie
Mercure Resort Sanur - Image 1
Mercure Resort Sanur - Image 2
Mercure Resort Sanur - Image 3
Mercure Resort Sanur - Image 4
Jl. Mertasari,, Sanur,, Bali, Indonesia, 80228 Denpasar, Indonesië

Omschrijving

Extras van het hotel

  • Twee overdekte zwembaden en tennisbaan

  • Direct toegang tot het strand in het hart van Sanur

  • Grand Ballroom ongeveer 270 m² met een maximale capaciteit van 285

  • 5 hectare weelderige tropische tuinen

  • Twee buitenzwembaden

Onze accommodaties

Boek dit hotel
Kamer 1

Hotel locatie

Mercure Resort Sanur

Jl. Mertasari,, Sanur,, Bali, Indonesia
80228 Denpasar
Indonesië

Gps:-8.710925, 115.25405

Telefoon
Fax +62 361 287303

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Pendeldienst
  • Restaurant
  • Rolstoeltoegankelijk
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • Roomservice

PANDAWA RESTAURANT

Het restaurant Pandawa met uitzicht op de oceaan is geopend voor ontbijt, lunch en diner. 24-uurs roomservice met gerechten uit de Europese en Aziatische keuken.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.5/5  405 beoordelingen

Avis-klantbeoordeling 4.0/5

Anna M. K. Gezinnen - ALL bevestigde berichten

Dear Mrs. Anna K., Thank you for sharing your detailed feedback following your recent stay with us. We are pleased to know that you enjoyed our beachfront setting, the landscaped surroundings, as well as the variety offered at breakfast and the friendliness of our team. At the same time, we take note of your observations regarding the room condition and temperature in the family room. Comfort is essential, especially for families traveling with children, and your feedback regarding the ventilation and cooling in the children’s sleeping area has been shared with our engineering team for further evaluation and improvement. Regarding the water arrangement, we understand your concern about the reliance on single-use plastic bottles. As part of our ongoing sustainability efforts, we are reviewing more environmentally responsible alternatives, including improved water dispensing solutions in guest rooms. Your insights are highly valuable in helping us enhance both comfort and environmental practices. We hope to have the opportunity to welcome you and your family back for a more seamless and comfortable stay. Kind regards, Samuel Theodorus Guest Experience Manager

Avis-klantbeoordeling 5.0/5

Rik S. Stellen - ALL bevestigde berichten

Dear Rik, Thank you for your generous review and for your warm recommendation of Mercure Bali Sanur Resort. We are delighted to hear that you enjoyed our Balinese atmosphere and that our lush, spacious grounds provided the tranquil sanctuary you were looking for. It is wonderful to know that our culinary offerings—from the varied breakfast to our themed beachfront dinners—and the quality of our spa treatments added to the enjoyment of your stay. Our housekeeping team will also be pleased to hear that their attention to detail in your room did not go unnoticed. I am personally very touched by your kind words regarding the assistance provided during your travel disruptions. At Mercure, we believe in going beyond standard service to ensure our guests feel supported, especially during unexpected situations. It was my sincere pleasure to assist you, and I am glad we could help ease the stress of your journey home. We look forward to the pleasure of welcoming you back to our tropical resort for another relaxing stay in the future. Warm regards, Samuel Theodorus Guest Experience Manager

Avis-klantbeoordeling 5.0/5

Edith V. Alleen - ALL bevestigde berichten

Dear Edith, Thank you for your enduring loyalty and for choosing to stay with us since 2014. It is truly heartening to hear that returning to Mercure Bali Sanur Resort feels like coming home for you. We are delighted that our team’s hospitality, along with our breakfast and beachfront offerings, continues to meet your expectations. Knowing that you appreciate our commitment to sustainability, particularly our efforts in waste segregation, is especially rewarding as we strive to preserve the natural beauty of our surroundings. It is always a privilege to host a long-standing guest like yourself. We look forward to your next visit and to providing you with many more wonderful memories. Warm regards, Samuel Theodorus Guest Experience Manager

Avis-klantbeoordeling 4.0/5

Johannes M. S. V. T. Stellen - ALL bevestigde berichten

Beste Johannes M. S. V. T., Hartelijk dank voor uw review en voor uw score V. 8/10. We waarderen het enorm dat u de tijd heeft genomen om uw ervaring met ons te delen. Fijn om te horen dat u ons ontbijt en de service als uitstekend heeft ervaren—dit is een groot compliment voor ons team. Tegelijkertijd nemen wij uw opmerkingen over de kamerindeling en het ontbreken V. voldoende opbergruimte in de badkamer zeer serieus. Uw feedback is waardevol en helpt ons om verbeterpunten beter te prioriteren, zodat het comfort V. onze gasten verder kan worden verhoogd. Het doet ons veel plezier te lezen dat u zeker weer terugkomt. Wij kijken ernaar uit u opnieuw te mogen verwelkomen bij Mercure Bali Sanur Resort. 😀 Met vriendelijke groet, Samuel Theodorus Guest Experience Manager

Avis-klantbeoordeling 5.0/5

Jolanda H. Stellen - ALL bevestigde berichten

Dear Jolanda H., Thank you for your kind words and for choosing to stay with us. It is wonderful to hear that you had such an enjoyable and comfortable experience during your time at our resort. Providing a personal and warm atmosphere is at the heart of everything we do. Knowing that we were able to meet your needs and ensure you had a great time is a wonderful reward for our team. Thank you again for your feedback, as it truly helps us stay spirited and inspired to serve our guests better. We would welcome the opportunity to provide you with another great experience in the future should you choose to visit Sanur again. Best regards, Samuel Theodorus Guest Experience Manager

Andere internetgebruikers beoordelen ons hotel

  • 852 beoordelingen 9.6/10 Locatie
  • 1.263 beoordelingen 6.6/10 Kamer
  • 1.641 beoordelingen 9.2/10 Service
  • 18 beoordelingen 7.4/10 Wifi
  • 700 beoordelingen 7/10 Netheid
  • 682 beoordelingen 9.5/10 Strand
  • 571 beoordelingen 7.5/10 Ontbijt

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