Mercure Convention Center Ancol 4 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 1 808

Gwarancja
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Mercure Convention Center Ancol - Image 1
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Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta, 14430 DŻAKARTA, Indonezja

Opis

O hotelu

  • Blisko centrum miasta i międzynarodowego lotniska Soekarno Hatta

  • Odkryty basen, zjeżdżalnie wodne i klub dla dzieci

  • W sercu parku rozrywki Ancol, w pobliżu Dunia Fantasi, Seaworld i Atlantis

  • Spersonalizowane spotkania w 23 miejscach, przystosowanych do organizacji imprez

  • Przestronny pokój z widokiem na park i ocean

Nasze pokoje

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Lokalizacja hotelu

Mercure Convention Center Ancol

Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta
14430 DŻAKARTA
Indonezja

Pozycja GPS:-6.122196, 106.836323

Telefon
Faks +62 21 6406123

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

SUNDA KELAPA RESTAURANT

Pofolguj swojemu podniebieniu, poznając bogactwo kuchni międzynarodowej i lokalnej serwowanej w restauracji Sunda Kelapa. Posiłek można zjeść w jadalni lub na zewnątrz.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 1 808

Ocena TripAdvisor  4.4/5  Liczba opinii: 3 325

Great resort, fantastic staff, good food!

Ocena na stronie TripAdvisor 4.0/5

Tony T Opinia zatwierdzona w TripAdvisor

This was my 2nd stay at Mercure Conv. Center Ancol (having previously visited just before the pandemic). Overall, it was a good experience, and I truly appreciate the consistently professional, helpful, and friendly service from the staff. I would like to express my sincere appreciation for the efforts of both M.O.D.s during my stay. I had an urgent payment to complete and did not realize it could only be processed through a laptop or desktop. Unfortunately, I only had my mobile devices with me. Thankfully, Mr. Henri, the gentleman M.O.D., went out of his way to save the day! What a hero! Special Thanks also to Miss Dwi, who kindly arranged tape and scissors so I could finish a documentation project I was working on. The food at the restaurant was delicious, with a good variety of options to choose from. The main reason I am giving a score of 8.7 instead of higher is due to the air conditioner in the room. It could not be switched off, only adjusted. Even after speaking with housekeeping and asking for help as the room was too cold, the constant flow of cold air continued. Unfortunately, this resulted in me catching a cold, and more than a week after departing I’m still unwell and coughing a lot. I kindly request that the hotel consider fixing this issue so guests have the option to fully turn off the air conditioner when needed. Of course, this is not the fault of any staff member, but sadly it affected the comfort of my stay. Thank you again for the hospitality, and I hope to return in the future once the AC issue is resolved. Terima kasih banyak!

Dear Mr. Tony Thank you for taking the time to share your experience at Mercure Convention Center Ancol. We are delighted to hear that you appreciated the professionalism and attentiveness of our staff, particularly Mr. Henri and Miss Dwi, who were able to assist you during your stay. Your kind words about our restaurant offerings are also greatly appreciated. We sincerely regret that the air conditioning in your room did not meet your expectations. Your feedback regarding the inability to fully turn off the unit is valuable, and we will certainly take it into consideration as we continually strive to improve our facilities. We understand how important a comfortable environment is for our guests, and we apologize for the discomfort you experienced. We appreciate your understanding and thank you once again for your feedback. We look forward to welcoming you back in the future, hopefully under more favorable circumstances. Best regards, Fachry Aulia - Asst. Front Office Manager

Deplorable and Dysfunctional Hotel

Ocena na stronie TripAdvisor 1.0/5

Roywidjaja Opinia zatwierdzona w TripAdvisor

Room was booked for a family with a child, yet the room was not properly prepared in anticipation for arrival of 3 persons. In room- slippers, amenities and bath towels were inadequate. Since there were only 2 towels available, we called "guest service" and asked for the additional bath towel for our child and face towel and/or hand towel but was rudely refused by the lady on the other end, she said the hotel doesn't provide hand towels/face towels, juts bath towels. Went to the receptionist to ask for the bath towel, waited for 30 minutes and no one showed up. Called the receptionist and was dismissed in a rude tone of voice that the housekeeping has been told and I should just wait. It is truly baffling that my most recent stays at All.Com properties in Amsterdam, Cologne and Brussels were a stark contrast and virtually impeccable where the staffs actually read the booking details and prepared everythingaccordingly. Yet this Mercure property was just infuriating and blatantly dysfunctional in all hospitality aspects. To top it all, the entire floor and room was reek of smoking smell although it was supposed to be a non-smoking room.

Dear Mr. Roy Widjaja Thank You for your feedback and sharing experience at Mercure Convention Center Ancol We are sincerely apologized for any inconvenience caused. We have shared with our concerned team and will keep on improving our effort in giving a better performance by anticipating guest guest needs. Once again thank you so much for sharing your experience. Hopefully we still have the chance to welcome you back in the near future Kindest Regards, Fachry Aulia Asst Front Office Manager

Greatest place for staycation with my family

Ocena na stronie TripAdvisor 5.0/5

GoPlaces17586209462 Opinia zatwierdzona w TripAdvisor

Greatest place for my lil family, the swiming pool is the gretest one. Food and the sea view. Great hospiltality with ms fitria

Dear Sir/Madam, Thank you for your positive review. We greatly appreciate your appreciation for our staff and your support of Mercure Convention Center Ancol. Thank you again for your review, and we look forward to your next visit. Best regards, Iin Widiasih Guest Experience Team

Mercure Ancol - Nov 2025

Ocena na stronie TripAdvisor 5.0/5

arinta i Opinia zatwierdzona w TripAdvisor

Staying at Mercure Ancol was an amazing experience, from the room, the view, the restaurant, to the service. Mba Fitria, as the Guest Relation Officer, was very helpful throughout the check-in to check-out process, making everything easy and flexible. Can’t wait to have the opportunity to visit Mercure again!

Dear Sir/Madam, Thank you for your positive review. We greatly appreciate your appreciation for our staff and your support of Mercure Convention Center Ancol. Thank you again for your review, and we look forward to your next visit. Best regards, Iin Widiasih Guest Experience Team

Family holliday chill and play with a children

Ocena na stronie TripAdvisor 5.0/5

Narcissa D Opinia zatwierdzona w TripAdvisor

This is very wonderful experiences.. the room is comfort and clean, the bath is clean the bed is very clean and warm. There is many playground for children very intteristing and family fun. Thank you

Dear Sir/Madam, Thank you for your positive review. We greatly appreciate for your feedback and your support of Mercure Convention Center Ancol. Thank you again for your review, and we look forward to your next visit. Best regards, Iin Widiasih Guest Experience Team

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 281 Liczba opinii 8.6/10 Lokalizacja
  • 1 450 Liczba opinii 8.9/10 Pokój
  • 1 396 Liczba opinii 9.2/10 Obsługa
  • 30 Liczba opinii 6.2/10 Internet
  • 809 Liczba opinii 8.8/10 Udogodnienia
  • 721 Liczba opinii 8.7/10 Czystość
  • 466 Liczba opinii 7.7/10 Śniadanie
  • 128 Liczba opinii 5.7/10 Dobra oferta cenowa

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