The Phoenix Hotel Yogyakarta - Handwritten Collection 5 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 71

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The Phoenix Hotel Yogyakarta - Handwritten Collection - Image 1
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The Phoenix Hotel Yogyakarta - Handwritten Collection - Image 3
The Phoenix Hotel Yogyakarta - Handwritten Collection - Image 4
Jl Jenderal Sudirman 9, 55233 YOGYAKARTA, Indonesia

Opis

O hotelu

  • Prime city center location, near Tugu and Malioboro, the iconic shopping street.

  • Rooms with balcony overlooking the magnificent pool.

  • Complimentary historical activity on Hotel Tour.

  • Unlimited complimentary WIFI connection.

  • Unique check-in moment with our welcome drink and traditional local snacks.

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Lokalizacja hotelu

The Phoenix Hotel Yogyakarta - Handwritten Collection

Jl Jenderal Sudirman 9
55233 YOGYAKARTA
Indonesia

Pozycja GPS:-7.782697, 110.368393

Telefon
Faks +62 274 566856

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

PAPRIKA

Located next to the swimming pool, in an open-air courtyard. Indonesian, Chinese and Western cuisine are available.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 71

Ocena TripAdvisor  4.5/5  Liczba opinii: 4 451

Unfortunately, a bit faded

Ocena na stronie TripAdvisor 4.0/5

Aethelred Opinia zatwierdzona w TripAdvisor

I was back at the Phoenix after five years, and I've stayed here three times before during the last decade and a half. This is still a nice place, but it has really faded - both the common areas and especially the rooms. How fabulous were those the first and second time I stayed here! Amenities, textiles, little gifts and food, just an amazing heritage hotel like a Raffles or so. This time, the heritage rooms were dusty, barren, rough and a bit spartan regarding shower and closets, an empty mini bar, and especially - just three electricity outlets, of which two were occupied by needed lamps. In 2024, in a highly digital country? Yes, it's a great hotel historically, with interesting spaces, but that also means they cater to groups and events, at the cost of hotel residents. Which, strangely, seemed to be by more than half American retired couples, kind of a sunset home atmosphere. Whereas the locals had breakfast smoking and with naked feet on the chair - maybe charming, but no, that's not usual in hotels like this here. The breakfast okay but not as good as before, not by half, and lousy machine coffee from some machine that hardly ever worked. No more gamelan music, more's the pity. The pool is gorgeous, but the water (and yes it's necessary) so chemicalized that it burns the lips. The location of the hotel isn't good - not even a small shopping place like an Indomaret in walking distance, and the hotel doesn't sell water or sandwiches or cake. If you order such things via Grab, delivery is forced to wait at the security gate and not allowed to come to the reception area, so if it rains, you get wet - gentility gone wrong. Wifi is good. Staff is friendly, excepting reception. I was here for a convention and I think the price was not bad, but surely not cheap. I actually enjoyed the place all around, but there's a lot of glitches, and I hope someone will take care of the hotel and relaunch it back to the future, which it surely deserves.

Dear Aethelred, It's a pleasure to welcome you back at our heritage hotel; The Phoenix Hotel Yogyakarta. We are also pleased to receive your feedback through your kind review. Yet, we regret that we couldn't give you the best experience as before. If only we can fulfill all your expectations, your stay must be the most enjoyable one as before. We are sorry that we couldn't make it happen. We hope we have the chance to fix our flaws and to serve you a wonderful experience as it should be. We do appreciate your highlighted points for improvement. Your detailed feedback definitely encourages us to improve and upgrade our efforts to reach guest satisfaction. Once again thank you for your review. We look forward to welcoming you back here again for a full satisfying experience at The Phoenix Hotel Yogyakarta. Sincerely Yours, Rulvastina Randy General Manager

Great stay at a historical hotel

Ocena na stronie TripAdvisor 5.0/5

Tamra316 Opinia zatwierdzona w TripAdvisor

We stayed here for three nights on the first leg of our journey in Indonesia and were so pleased in every way. Our room overlooked the courtyard and had a small balcony. The hotel is stunningly beautiful with rich colonial architecture. An easy walk to Malioboro Street or catch a tuktuk. Staff are extremely attentive and friendly -- an especial commendation to Arin and Ghita for their help at the front desk. Do take advantage of the onsite spa -- we had several massages and enjoyed every one of them, which were followed by the best hot ginger tea and fresh fruit. The breakfast buffet is the biggest we have ever seen with multiple options of fruit, Western and Asian dishes. And ask for the historical tour, if you have time -- there is a special room that General Suharto used in the hotel with a little hideaway spot.

Dear Tamra316, Thank you for sharing your experience with us. It is always nice to hear and read your thorough review that shows how enjoyable the trip you had with us was. We are so grateful for your feedback and we are pleased that you shared your wonderful experience at The Phoenix Hotel Yogyakarta with the other travelers in this community Our hotel was built in 1918, and it is one of the heritage hotels in Yogyakarta. Here, we pride ourselves on our service and facilities which are rich with culture and strong in character. We are so glad you can feel our spirit in serving you. The ladies; Ghita & Arin were also grateful for your compliment. Thank you for your recognition of the genuine services of the staff. We surely look forward to welcoming you back shortly for a more memorable experience with us. Sincerely Yours, Rulvastina Randy General Manager

Again a great experience!

Ocena na stronie TripAdvisor 5.0/5

ricklC7361OT Opinia zatwierdzona w TripAdvisor

Great hotel in the center of Jogja. Fine people that really care about you. The interior is great. Breakfast buffet offer more than enough choice. And if you want to do some fine dining - possibly with guests - I can also recommend it - either outside in the garden or inside with AC. I will certainly come back again.

Dear ricklC7361OT, Thank you for your wonderful review. We are grateful for your kind feedback. It is wonderful to learn you have enjoyed your time with us. We hope to see you shortly and to serve you another great experience with us. Sincerely Yours, Rulvastina Randy General Manager

Another great stay

Ocena na stronie TripAdvisor 5.0/5

302adriena Opinia zatwierdzona w TripAdvisor

It's our second time staying in this boutique hotel and we always appreciate the atmosphere of the hotel with colonial architecture blended with javanese Yogyakarta culture and decorations. This hotel has its own charm that make us wanted to come back. We like the room with its little balcony. Beside its location not far from the train station and Malioboro, we really appreciate the great breakfast with a lot of choice, the rooms and all the kindness and friendliness of staffs from the entrance gate, reception, restaurant and housekeeping. Thanks a lot to Bayu and his team in restaurant and also Eko in Front Office team.

A historic boutique gem- we were thoroughly relaxed and pampered.

Ocena na stronie TripAdvisor 5.0/5

BibiD160 Couples - Opinia zatwierdzona w TripAdvisor

This exquisite boutique hotel, steeped in history, offers a truly unique experience. The spacious rooms are beautifully decorated with a captivating blend of European art and Asian influences. The meticulously maintained premises create a magical ambiance. The breakfast buffet delights with a diverse selection of local, European, and Asian cuisine, complemented by fresh herbal juices. For dinner, indulge in a sumptuous buffet featuring grilled specialties, Indonesian delicacies, and Western favorites. Unwind at the luxurious spa, where skilled therapists provide rejuvenating massages. After a day of exploring, this hotel offers a serene retreat with impeccable service and a warm, welcoming staff.

Dear BibiD160, Thank you so much for staying at The Phoenix Hotel Yogyakarta and sharing your experience with us. It is a pleasure to learn that you really had a good time and enjoyed all the facilities and services we provided for you from the moment you arrived until you left. It was our great pleasure to serve you. Again, thank you for your wonderful feedback. We look forward to welcoming you back here and serving you another lovely experience whenever travel brings you back to Yogyakarta. Warmest Regards, Rulvastina Randy General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 368 Liczba opinii 9.3/10 Lokalizacja
  • 753 Liczba opinii 7.7/10 Pokój
  • 964 Liczba opinii 9/10 Obsługa
  • 17 Liczba opinii 8.5/10 Internet
  • 468 Liczba opinii 8.1/10 Klimat
  • 421 Liczba opinii 8.3/10 Udogodnienia
  • 383 Liczba opinii 8.8/10 Śniadanie
  • 365 Liczba opinii 8.6/10 Czystość

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