Sofitel Munich Bayerpost 5 stelle

Giudizio clienti (Valutazione ALL) 4.5/5 4.045 recensioni

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Sofitel Munich Bayerpost - Image 1
Sofitel Munich Bayerpost - Image 2
Sofitel Munich Bayerpost - Image 3
Sofitel Munich Bayerpost - Image 4
Bayerstrasse 12, 80335 MONACO, Germania

Descrizione

I plus dell'hotel

  • Lussuoso hotel 5 stelle a Monaco di Baviera vicino alla stazione ferroviaria e a Marienplatz

  • Suite per famiglie e offerte adatte ai bambini per momenti indimenticabili al Sofitel

  • Puro relax: scoprite spa, sauna ed esclusiva piscina a spirale al Sofitel

  • Per ospitare fino a 800 persone, scoprite 20 sale riunioni con attrezzature all'avanguardia

  • L'art de vivre francese incontra l'atmosfera bavarese, esperienza unica in un hotel di lusso

Le nostre sistemazioni

Prenota questo hotel
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Posizione dell'hotel

Sofitel Munich Bayerpost

Bayerstrasse 12
80335 MONACO
Germania

Coordinate GPS:48.139495, 11.55678

Telefono
Fax +49 89 599481000

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Gli animali sono i benvenuti
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.5/5  4.045 recensioni

Giudizio clienti 0.5/5

Giovanni N. Azienda - Avvisi confermati di ALL

Bonjour Giovanni N., Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize that your experience did not meet your expectations, particularly as a valued Accor member. We strive to provide exceptional service and accommodations, and your comments about the room and breakfast offerings are noted. Your insights will assist us in evaluating our services to ensure a better experience for future guests. Best Regards, Emiel van Dijk General Manager

Giudizio clienti 2.0/5

Guido S. Famiglie - Avvisi confermati di ALL

Bonjour Guido S., Thank you for taking the time to share your experience regarding your recent stay at Sofitel Munich Bayerpost. I sincerely apologize for the issues you faced during your visit, as they do not reflect the high standards of hospitality we strive to provide. I regret to learn that your arrival did not meet your expectations. Our team members are trained to provide a warm welcome and assist our guests upon arrival, and it is concerning to hear that you felt overlooked. I will certainly address your feedback with the team to ensure that our service is attentive and courteous at all times, especially during late arrivals. Regarding the check-in process, I understand that waiting without acknowledgment can be frustrating. We aim to provide efficient service, and I apologize for the delay you experienced. Your comments will be shared with the front desk staff to reinforce the importance of communication and guest engagement during busy periods. I also regret to hear about the discrepancies in your room assignment and the maintenance issues you encountered. While we strive for a seamless experience, it is clear we fell short in this instance. Rest assured, your feedback regarding the TV remote and the amenities will be reviewed with our housekeeping and maintenance teams to prevent similar occurrences in the future. Your insights on customer attention and detail are invaluable, and I appreciate your candidness. We are committed to enhancing our service and ensuring that every guest feels valued and cared for during their stay. Thank you once again for your feedback. I hope you will consider giving us another opportunity to provide you with the exceptional experience that is our hallmark. Best Regards, Emiel van Dijk General Manager

Giudizio clienti 4.5/5

Angela M. G. Coppie - Avvisi confermati di ALL

Bonjour Angela M. G., Thank you for taking the time to share your positive review regarding your stay at Sofitel Munich Bayerpost. We are delighted to hear that your experience was impeccable and that you appreciated the seamless blend of historic charm and contemporary design that our hotel offers. It is gratifying to know that you found our central location advantageous for exploring the vibrant city of Munich. The transformation of our hotel from the former royal post office into a masterpiece of modern elegance is a point of pride for us, and we are pleased that you recognized the effort and care put into creating a luxurious atmosphere for our guests. Your kind words about our commitment to high-level service and comfort are truly appreciated. Our team continuously strives to provide an exceptional experience, and feedback like yours motivates us to maintain our standards and enhance our offerings. We look forward to welcoming you back to Sofitel Munich Bayerpost for another memorable stay in the future. Best Regards, Emiel van Dijk General Manager

Giudizio clienti 3.0/5

Maurizio L. R. Coppie - Avvisi confermati di ALL

Bonjour Maurizio L. R., Thank you for sharing your feedback regarding your recent stay. I appreciate your comments about the location and the room amenities. We strive to provide a comfortable environment for our guests, and I regret that the window restrictions and television options did not meet your expectations. Your insights are valuable, and I will ensure they are shared with the relevant teams for consideration in our continual improvement efforts. Best Regards, Emiel van Dijk General Manager

Giudizio clienti 5.0/5

Paolo L. Amici - Avvisi confermati di ALL

Bonjour Paolo L., Thank you for your kind words regarding your recent stay at Sofitel Munich Bayerpost. We are delighted to hear that you found our hotel beautiful and well-designed, and that our staff provided the perfect balance of presence and attentiveness, particularly during breakfast. Furthermore, we are pleased that our location was convenient for your explorations of the city. Your feedback is greatly appreciated. Best Regards, Emiel van Dijk General Manager

Altri utenti web che hanno valutato il nostro hotel

  • 1.516 recensioni 9.1/10 Posizione
  • 2.225 recensioni 6.9/10 Camera
  • 2.693 recensioni 8.2/10 Servizio
  • 17 recensioni 3.8/10 Internet
  • 993 recensioni 7.9/10 Colazione
  • 884 recensioni 6.2/10 Comfort
  • 645 recensioni 6.8/10 Pulizia
  • 394 recensioni 4.3/10 Rapporto qualità/prezzo

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