ノボテルハノーファー 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 2,143 件のレビュー

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Podbielskistrasse 21/23, 30163 ハノーファー, ドイツ

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ホテルのその他の情報

  • アイレンリーデの都市森林は、ホテルの目の前から始まります

  • グリーンキー認証

  • 年代物のバールゼン社の蒸気エンジンが置かれたホールはイベント会場として利用可能

  • 公共駐車場への直接アクセス - ご宿泊のお客さまは24時間 30 EUR

  • 中心部に位置し、市内観光の拠点として理想的

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ホテル所在地

ノボテルハノーファー

Podbielskistrasse 21/23
30163 ハノーファー
ドイツ

GPS:52.390268, 9.753371

電話番号
ファックス +49 511 3904100

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

NOVO² RESTAURANT

The spacious restaurant offers dishes from around the world in air-conditioned surroundings. It can seat up to 150 guests and is open daily from 6.30 am to 9.30 pm. Come and sample our culinary delights and exquisite wines.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  2,143 件のレビュー

トリップアドバイザーの評価  4.0/5  875 件のレビュー

好立地、親切なスタッフ

お客さまの声 4.5/5

匿名 ビジネス - 確認済みレビュー すべて

U-bahn駅に近く好立地である。スタッフが親切でたいへん快適に過ごすことができた。

Closed for summer?

トリップアドバイザーの評価 2.0/5

N8469DJdavidh トリップアドバイザー認証口コミ

Booked the hotel because it also had a well rated restaurant. Advised that the restaurant was „closed for the summer holiday“ when I checked in and that I could go to nearby restaurants. Breakfast in the hotel was good but that was the next morning.

Central location, steps from station.

トリップアドバイザーの評価 4.0/5

Terry K Couples - トリップアドバイザー認証口コミ

Really large room, bed was comfy. Bathroom was really quirky, deep bath and standalone shower. Separate toilet which felt like stepping into a toilet on a plane. The room had a couch which was a foldout bed, a lounge chair a table and chairs. The was a tea kettle cups tea/ coffee etc a little sink, microwave and fridge. ( Which didn't cool anything). Easily accessible to shops the center of town and the train station is half a block away.

stay at Novotel, Hannover

トリップアドバイザーの評価 4.0/5

Travel63040789768 トリップアドバイザー認証口コミ

My stay at Novotel, Hannover from 16th Sept till 22nd Sept 2023 was excellent, The staff was courteous and welcoming. Special thanks to Ms. Vanessa Fiestelmann from Front Office Agent, who was very kind and helpful. Took great care of me during my stay at the hotel. I wish her all luck in her career and endeavours. Looking forward for my next trip to stay at Novotel, Hannover.

Dear Travel63040789768, Thank you so much for your brilliant feedback following from your stay with us at the Novotel Hannover. I am so pleased you enjoyed your visit, and I will pass on the special thank you to Ms. Fiestelmann. It is a great motivation for her and the rest of the team. I hope very much we will have the chance to welcome you back again soon! With kind regards, Johnna Schön, Guest Relation Managerin

Bad experience

トリップアドバイザーの評価 1.0/5

Kathrine W トリップアドバイザー認証口コミ

We went for a 50 year bday...what a mistake..we had been 2 x and I especially chose this hotel on the way to Denmark because i knew it..arrived in hotel late...got a room on 1 st floor no airco and fridge not working. Called reception. Answer: our technical team hasn't reported anything.. airco working fine...my answer : but I am telling u it doesn't work...1 collegue came to say come to reception and chg room this colleague very friendly. second person saying ur room is fine....we go down and got the most unfriendly and rude receptionist I have ever met. I have worked in several hotels as a receptionist so I know really well what this work is all about..but this guy...I reserved this hotel making a detour on our route to Denmark but had I known I would never have done this I paid for a superior room..no airco no fridge..was transferred with rolling eyes and shaking head into room with huge lump of hair on floor dirty bathroom glass and had to go back to rude receptionist to get bed done for my child who had just had operation and wasn't feeling well..we have been staying in a lot of Novotel hotels..london paddington Hammersmith hannover brussels...but this leaves a very bad experience and I am so sad I chose this hotel for such a special occasion.

Dear 994kathrinew, Thank you for your review following your recent stay at the Novotel Hanover. I am very disappointed to read that your stay with us was less than satisfactory, especially when celebrating a special occasion. We recognize and appreciate our loyal customers and always try to ensure that the quality of their stay increases as we become familiarized with their preferences and needs. Unfortunately, on this occasion, this was not achieved and I am deeply apologetic for this. Especially the receptionist you meet at night. I can only apologies for his behavior. On behalf on the Novotel Hannover, thank you for choosing to celebrate with us and we really hope to welcome you back in the near future so that we are able to restore your faith in us. With kind regards, Johanna Schön, Guest Relation Managerin

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 830 件のレビュー 8.1/10 ロケーション
  • 1,363 件のレビュー 6.9/10 客室
  • 972 件のレビュー 8.5/10 サービス
  • 19 件のレビュー 6/10 インターネット
  • 786 件のレビュー 8.9/10 朝食
  • 649 件のレビュー 6/10 快適さ
  • 531 件のレビュー 6/10 清潔さ
  • 313 件のレビュー 3.1/10 お値打ち度

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