Mercure Neu-Isenburg 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 392 件のレビュー

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Mercure Neu-Isenburg - Image 1
Mercure Neu-Isenburg - Image 2
Mercure Neu-Isenburg - Image 3
Mercure Neu-Isenburg - Image 4
Frankfurter Str. 190, 63263 NEU ISENBURG, Germany

説明

ホテルのその他の情報

  • Central location, good transport links A5, A3, A661. Isenburg center with approx. 130 shops

  • Parking garage with 200 parking spaces

  • 7 conference rooms for up to 150 guests

  • Bar & Bistro "Flieger-Bar"

  • 143 modern rooms with comfortable beds, TV and WIFI

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ホテル所在地

Mercure Neu-Isenburg

Frankfurter Str. 190
63263 NEU ISENBURG
Germany

GPS:50.047754, 8.695288

電話番号
ファックス +49 6102 59942900

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

Flieger-Bar

Tomato juice and other drinks are available in "Flieger-Bar" in the heart of our lobby, the Departure Lounge! Cockpit and galley in one. Guests and locals meet there. It's like a holiday and is beautiful!

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  392 件のレビュー

トリップアドバイザーの評価  4.0/5  328 件のレビュー

Ideal for Business Short Stay

トリップアドバイザーの評価 5.0/5

S3513KOthomass トリップアドバイザー認証口コミ

Just what you need for a short stop over in Neu-Isenburg. Central and in walking distance to shops and restaurants. Room was nice and compact, nothing more nothing less. Shower had good power and hot water, room cleaned each day. A small gym area for a quick workout and continental breakfast each morning. Coffee could be better. Staff very pleasant on check-in and in the bar area. Will return while on business trips from Ireland 🇮🇪

Hello to Ireland, dear passenger, thank you very much for your positive feedback. We really appreciate your great review and we are delighted that you had a great experience with us. We strive to provide the best customer service and we are pleased to hear that we succeeded. Thank you for staying with us and we look forward to welcoming you on board again soon. Thank you very much Captain Lars and Crew

Airport themed hotel with very good price/quality ratio

トリップアドバイザーの評価 4.0/5

389janaf ビジネス - トリップアドバイザー認証口コミ

Was staying here only for 1 night driving back from a meeting, and I was nicely surprised as I was staying in another Mercure few days before and didn't like that one. The decoration in this hotel is excellent! Friendly and helpful staff at the reception, good asian restaurant just next door - it is great that we could order there and the hotel staff brought our plates to the hotels restaurant. The room was clean. Breakfast was a tiny bit disappointing - I didn't like the eggs (too hard,dry), otherwise enough choices.

Dear Jana, Many thanks for having been our guest. We very much appreciate your kind comments and good score, I will pass them on to my whole team! We hope to welcome you back on board within the near future again. Many thanks and best regards Marc Prokop General Manager

Very decent hotel, excellent price/quality ratio

トリップアドバイザーの評価 4.0/5

Matthijs2517 ビジネス - トリップアドバイザー認証口コミ

Stayed here for one night, hotel is clean, friendly staff and welcome. Very decent breakfast and parking is well organized too. Room was clean and good size, bathroom a little 70’s. Bar staff was friendly and a good choice of drinks at normal prices. Would stay again.

Dear Matthijs, Many thanks for staying with us and taking the time to drop us a short review on Tripadvisor. We appreciate your kind comments and good score, glad to read that you enjoyed your stay with us. We look forward to welcome you back on board very soon hopefully! Take care and best regards Marc Prokop General Manager

Okay for one night

トリップアドバイザーの評価 3.0/5

trilingualtravels ファミリー - トリップアドバイザー認証口コミ

Great for a short stay. We came for the Coldplay concert and the Hotel was great for a short night. Bed was comfy, however we had a double room booked and only one towel, one pillow and one quilt. We told reception before leaving for the concert (16:00) but when we returned at 23:00 nothing had been brought to the room and there was only one person at reception arranging everythung so we had to wait almost an hour for the Pillow and blanket. When we returned at night someone had ripped a light of the wall and there was glass everyhwere, we tol the night concierge but it was all still there in the morning when we left at 10am. Breakfast was very hectic and not enough tables for all the guests, the two women did everything they could but couldnt get everything cleared and restocked in time. I think the Hotel is clearly understaffed. We used our points for the stay but in fairness, you can get better for the nightly price you pay here. The area isnt the greatest either

Dear Sir, We thank you for your visit and comments on Tripadvisor. Referring to your critical points mentioned we apologize for the inconvenience caused. I am sorry that we did not meet your expectations during this busy weekend. Indeed we had some challenges with the quantity of staff, hoping to have this solved in the meantime. Anyway we thank you for your understanding and would be delighted to welcome you back on board within the future again. Take care and best regards Marc Prokop General Manager

Nice hotel but a few strange things!

トリップアドバイザーの評価 4.0/5

amycO767NR Friends getaway - トリップアドバイザー認証口コミ

This hotel is very nice, staff were helpful and allowed us to sit outside eating takeaway while using the bar, room was perfectly clean and bed comfy and large. However very bizarrely our double room (with a large double bed and booked for two people) had only one towel and only a small single duvet that had been turned around to try and cover the whole bed (it didn't). The towel was not a disaster but it really wasn't possible to sleep two people under the single duvet. When I went to reception to ask about it, others were there with the same query. To the hotel's credit we were quickly provided with double duvets (and extra towels), but I do wonder what caused the issue in the first place. I think the staff who gave me an extra duvet explained it to someone else that was there but in German so I didn't catch it. Also sadly the window in our room didn't open and it was very hot so that was a shame, but the AC worked well on the plus side. Overall a nice stay and I would recommend as I imagine the strange towels/linen situation was a one off. Nice area as well and well-connected to a tram stop

Dear Sir, Many thanks for your visit and detailed review. We appreciate your comments and thank you for your good score. We apologize for the missing duvet as well as the towel and thank you for your understanding. We hope to welcome you back on board within the near future! Many thanks and best regards Marc Prokop General Manager

との提携 TripAdvisor

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