Mercure Дюссельдорф Сити Центр 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.2/5 Отзывов: 1 402

Am Stresemannplatz 1, 40210 ДЮССЕЛЬДОРФ, Германия

Особенности отеля

  • 4-звездочный отель в центре Дюссельдорфа

  • Комфортный отдых с высокоскоростным WIFI

  • Кондиционеры на всей территории отеля

  • Собственный подземный гараж, прямой доступ

  • Конференц-залы с современным профессиональным оборудованием и естественным освещением

Этот отель участвует в программе «Планета 21» и работает в рамках концепции Positive Hospitality.

сертифицированный отель ALLSAFE

Наши номера

К услугам гостей Mercure Дюссельдорф Сити Центр - номера Standard с 1-спальной, 2-спальной или 2 1-спальными кроватями и номера Privilege с 2-спальной кроватью. В люксах Privilege установлены кровати king-size, а в люксах Superior - 2-спальные кровати.

Расположение отеля

Mercure Дюссельдорф Сити Центр

Am Stresemannplatz 1
40210 ДЮССЕЛЬДОРФ
Германия

GPS:51.21939, 6.787725

Телефон
Факс +49 211 3554500

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Ресторан
  • Отель, оборудованный для доступа на инвалидных креслах
  • Кондиционер
  • Wi-Fi
  • Завтрак
  • Бар
  • Помещения для деловых встреч

QUATRE SAISON

Enjoy culinary delights at the Quatre Saison restaurant with a selection of international delicacies and regional specialties. Opening hours, Mon-Thurs 12-3PM and 6-10PM, Sat 6-10PM, closed on Sundays and public holidays. The restaurant has a terrace.

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.2/5  Отзывов: 1 402

Рейтинг TripAdvisor  3.5/5  Отзывов: 1 173

Worst hotel ever

Примечание: Tripadvisor 1.0/5

Escape26897763609 Реальные отзывы TripAdvisor

Worst hotel ever. We were checked into a room that was filthy, had trash all over and even used undergarments. The hotel staff did not even bother to apologise and asked us to leave when we lost our cool

Dear Escape26897763609, I sincerely apologize for the problems regarding the house-keeping and for the behaviour of some employee that unfortunately caused inconveniences for you. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again. Yours sincerely, Sven Schlüter, General Manager

CENTRALLY LOCATED HOTEL

Примечание: Tripadvisor 4.0/5

prathambenara Деловые путешественники - Реальные отзывы TripAdvisor

Stayed for 2 nights on business..The hotel has a perfect location and is walking distance from Hauptbahnof..The rooms are of decent size..The breakfast menu is repetitive but the food quality is good..The staff is courteous and always available to serve you

The assistance received from staff was really low level.

Примечание: Tripadvisor 1.0/5

Antonio D Реальные отзывы TripAdvisor

I reserved this Hotel from for 3 days but i couldn't have my trip because of covid. I was forced to delete my reservation and asked to staff for try to help me to not apply any penality. Not only did they apply the full penalty to me but they didn't even refund me the remaining part to which I was entitled for conditions.

I am very sorry that you disagree with our booking practices, which apply to the entire business hotel industry worldwide. However, please allow me to point out that you had booked a "non-cancelable" rate, which is cheaper than a cancelable rate. We also cannot make an exception for reasons towards guests who booked the more expensive rate. We ask for your understanding here. With best regards, Sven Schlüter, General Manager

Clean hotel. Hope you tighten security

Примечание: Tripadvisor 4.0/5

tripchoya Реальные отзывы TripAdvisor

Comfortable hotel within walking distance to the train station and close to many restaurants. No problems with room and bathroom cleanliness. Concerned about security because we were relaxing in the room in the afternoon when someone knocked. We had the tv on and wasn't sure, so didn't go to check. Very shortly after this person just opened the door! We yelled and he left. Not sure if it was housekeeping (don't they usually shout "housekeeping"?) or someone dodgy. (The room layout was in such a way that the doorway wasn't visible to us while we were on the bed.)

Хороший отель

Примечание: отзывы клиентов 4.0/5

С. Деловые путешественники - Проверенные отзывы - ALL

Удобное расположение, вкусный завтрак, отличная цена, подходит для командировок

Dear Mr. T., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Düsseldorf City Center. I am very pleased that you rated us highly in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. Our guests deserve the best. We hope to welcome you as our guest soon again. Best regards, Sven Schlüter General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 629 Отзывов 9.1/10 Расположение
  • 1 004 Отзывов 5.2/10 Номер
  • 887 Отзывов 8.9/10 Сервис
  • 24 Отзывов 7.9/10 Интернет
  • 502 Отзывов 8.3/10 Завтрак
  • 470 Отзывов 5.4/10 Комфорт
  • 404 Отзывов 4.6/10 Чистота
  • 269 Отзывов 3.9/10 Атмосфера

В сотрудничестве с Trustyou

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