Mercure Hotel Düsseldorf City Center 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.2/5 1.760 beoordelingen

Mercure Hotel Düsseldorf City Center - Image 1
Mercure Hotel Düsseldorf City Center - Image 2
Mercure Hotel Düsseldorf City Center - Image 3
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Omschrijving

Extras van het hotel

  • Centraal gelegen viersterrenhotel in het hart van Düsseldorf

  • Comfortabele overnachting inclusief snelle WiFi

  • Overal in het hotel airconditioning

  • De eigen ondergrondse parkeergarage van het hotel is direct toegankelijk

  • Uitnodigende vergaderruimten met daglicht en professionele apparatuur

Onze accommodaties

Hotel locatie

Mercure Hotel Düsseldorf City Center

Am Stresemannplatz 1
40210 DUESSELDORF
Duitsland

Gps:51.21939, 6.787725

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Restaurant
  • Rolstoeltoegankelijk
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

QUATRE SAISON

Geniet van culinaire hoogstandjes bij Quatre Saison met internationale delicatessen en regionale specialiteiten. Openingstijden: ma t/m vr 12.00-15.00 uur, za 18.00-22.00 uur, gesloten op zon- en feestdagen. Het restaurant heeft een terras.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.2/5  1.760 beoordelingen

TripAdvisor score  3.7/5  1.207 beoordelingen

Goede locatie

Avis-klantbeoordeling 3.5/5

Nn Stellen - ALL bevestigde berichten

Vies balkon, maar prima verzorgd ontbijt en vriendelijk personeel.

Dear Nn, I am very pleased that you took the time to review your visit. Thank you for your visit, the positive remarks on the breakfast, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Sven Schlüter General Manager

Prima locatie

Avis-klantbeoordeling 3.0/5

Ronald Vrienden - ALL bevestigde berichten

Inchecken verliep niet helemaal soepel. Had bij de boeking een andere (goedkopere) prijs doorgekregen dan ik op locatie zou moeten betalen. Dit werd na uitleg en toelichting hersteld. Kamers waren netjes, maar erg warm en de koeling werkte niet naar onze zin. De parkeergarage is vrij smal in de bocht op de hellingsbaan met mijn auto dus was voorzichtig aan doen. Bij verlagen van garage moet je eerst langs receptie zodat ze de roldeur kunnen openen. Is niet heel praktisch. Bij de receptie werden we telkens netjes geholpen. Ontbijt was ruime keuze en lekker. Positieve ervaring, maar enkele verbeterpunten wat mij betreft.

Dear Ronald, I am very pleased that you took the time to review your visit. Thank you for your visit, the positive remarks on the breakfast, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Sven Schlüter General Manager

vriendelijk personeel

Avis-klantbeoordeling 4.0/5

John Zaken - ALL bevestigde berichten

alles goed geregeld, nette kamer makkelijk parkeren

Dear John, Thank you very much for your visit. I am very pleased that you rated us highly in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Sven Schlüter General Manager

Alleen voor de locatie

Avis-klantbeoordeling 4.0/5

Johan Alleen - ALL bevestigde berichten

Ontvangst niet erg gastvrij en geen uitleg over faciliteiten zoals ontbijt of welkomstdrink. Moest er zelf naar vragen. Goldstatus werd gerespecteerd door upgrade naar grote rustige kamer waarvoor dank. Kleine attentie in kamer bij aankomst.

Dear Johan, I am very pleased that you took the time to review your visit. Thank you for your visit, the positive remarks on the room, and also for your critique and suggestions on improvement regarding the check-in. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Sven Schlüter General Manager

Rustig verblijf

Avis-klantbeoordeling 4.0/5

Martine Vrienden - ALL bevestigde berichten

Goedgeïsoleerde, nette kamers

Dear Martine, Thank you very much for your visit. I do acknowledge, of course, that there is still “room for improvement” in some category. Please be assured that these particular issues will be addressed and discussed within our local team and that we will try our best to improve in these areas even more. Please accept my apologies for the inconveniences you had to deal with. My colleagues and I are looking forward to your next visit, which I hope will leave you completely satisfied. Best regards, Sven Schlüter General Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 947 beoordelingen 9.1/10 Locatie
  • 1.379 beoordelingen 5.7/10 Kamer
  • 982 beoordelingen 8.8/10 Service
  • 25 beoordelingen 7.9/10 Wifi
  • 698 beoordelingen 5.6/10 Comfort
  • 558 beoordelingen 8.1/10 Ontbijt
  • 486 beoordelingen 6/10 Netheid
  • 378 beoordelingen 3.1/10 Sfeer

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