Mercure Hotel Aachen am Dom 3 gwiazdki

This was our second visit as the location is perfect. It is close to bus stops, the cathedral area and a pedestrianised shopping street.there is a taxi rank right opposite. On the doorstep are a couple of nice cafes, an ice cream parlour, two great German bakeries and even a Subway and a McDonalds for those who want something familiar. The rooms are a good size with a good shower and lovely neroli and bergamot liquid soap and shampoo dispensers. The air conditioning is efficient - some might find it noisy but it’s a white noise which didn’t bother us. The quilts are really think so we took ours out of the cover and just used that as our stay coincided with the Sept heatwave. There is a kettle and sachets in the room which we gratefully made use of. Breakfast was great. We didn’t have any of the hot food but the cold meats and cheeses were a good selection and the breads were nice. The fruit salad was excellent and the latte coffee from the machine very good. Ordinary coffee was available on the tables but the machine offered cappuchino, latte etc. The tea wasn’t so good - great choice again, but any Uk based person going for the English Breakfast option will be disappointed. We saw a little bar area but it never appeared to be open - we were there mid-week in Sept, so maybe it’s a peak season/weekend thing. The staff were friendly and our request for an extra pillow each was met immediately. This is the place we will always try to book when coming to Aachen

Excellent service by all staff, despite some staff absent. Particular thanks to Noah at Reception for his helpfulness. Facilities and meals up to normal Accor high standards. Good location and safe storage of cycles. Ken Australia

I had a great experience in this hotel. It was our wedding anniversary and they decorated our room and left us a complementary box of printen. The privilege room was very spacious, bright, so clean, smells great and very well maintained. The location is great in the center of aachen nearby the Cathedral and the shopping center. Gedeon at the front desk was very helpful. He provided all support with information and allowed us late checkout. He was always smiling and welcoming. This Hotel is definitely recommended.

We had a 3 night stop here, the hotel and rooms were clean and well presented. The hotel staff were fantastic and very helpful, nothing seemed to be too much trouble. All the staff we encountered also spoke excellent English. Breakfast was very good quality with plenty on offer from bacon and eggs to continental. The secure carpark is located a 2 min walk from the hotel which we used for the motorcycle. Cost per night was 18€ or 15€ if you are an All Accor member. City centre shops are a 2 min walk from the hotel and the Cathedral is a 5 min walk. There are plenty of places to eat and drink next to the hotel.

Very positive experience - we were looking for a hotel in Aachen and the online booking form of the hotel suggested two separate rooms for a family of four. When I called, they were really nice and helpful and offered a big room which could host all of us - two adults and two small children. We asked for a baby crib and it was waiting for us when we arrived. The room and all common parts of the hotel that we saw were well maintained and clean. The local is great for a city visit. Walking distance to the centre and shopping area.