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Mercure Hotel Aachen am Dom 3 gwiazdki

Ocena klientów 4.3/5 Liczba opinii: 3 316

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Mercure Hotel Aachen am Dom
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+ 22 Usługi

O hotelu

  • Lokalizacja w pobliżu głównych atrakcji Akwizgranu

  • Bezpłatna butelka wody mineralnej w każdym pokoju po przyjeździe

  • 117 dużych pokoi dla gości

  • 5 minut od teatru miejskiego

  • Niedaleko dużego centrum handlowego

Usługi w hotelu i w okolicy

Zameldowanie od: 15h00

Wymeldowanie do: 12h00

Płatne usługi

Usługi i informacje praktyczne
  • Zameldowanie online
  • Wi-Fi/dostęp do Internetu
  • Parking
  • Dostępność dla osób niepełnosprawnych
  • Zwierzęta dozwolone Płatne usługi
  • Opiekunka do dziecka na życzenie Płatne usługi
  • Hotel z całkowitym zakazem palenia
  • Klimatyzacja
  • Języki, jakimi posługuje się personel hotelu
  • Recepcja otwarta całą dobę
  • Wczesne zameldowanie/Późne wymeldowanie Płatne usługi
  • Pranie chemiczne Płatne usługi
  • Butiki/zakupy
Rozrywka
  • Basen
  • Centrum talasoterapii (w pobliżu)
  • Centrum fitness (w pobliżu)
  • Centrum wellness
  • Opiekunka do dziecka na życzenie Płatne usługi
  • Golf
Gastronomia
  • Śniadanie Płatne usługi
  • Liczba barów: 1
  • Automaty z przekąskami i napojami
Usługi biznesowe
  • Możliwość kopiowania / wydruku

Lokalizacja hotelu

Mercure Hotel Aachen am Dom

Peterstrasse 1
52062 akwizgran
niemcy

Tel: +4924118010

Faks: (+49)241/1801100

Zameldowanie od: 15h00

Wymeldowanie do: 12h00

  • 1 11 21 44 :  1 11 21 44 ELISENBRUNNEN

  • Samolotem

    DUSSELDORF AIRPORT W 80km / 49,71 mil

  • Samolotem

    KOELN AIRPORT W 80km / 49,71 mil

  • Samolotem

    MAASTRICHT AIRPORT W 80km / 49,71 mil

  • Pociągiem

    MAIN STATION AACHEN W 0,7km / 0,43 mil

Pozycja GPS:50.77494, 6.087791

Nasze pokoje

W 3-gwiazdkowym hotelu Mercure Hotel Aachen am Dom zapewniamy wybór pokoi typu standard z pojedynczym lub podwójnym łóżkiem, superior z podwójnym łóżkiem i privilege z podwójnym łóżkiem i sofą. Mamy pokoje dostosowane do potrzeb osób niepełnosprawnych Każdy ze 117 pokoi ma klimatyzację i dostęp do sieci WIFI. Obowiązuje w nich zakaz palenia. Pobyt jednego dziecka w wieku do 12 lat w pokoju typu privilege jest darmowy. Zwierzęta są także mile widziane (opłata 15 EUR/noc).

Pokój standardowy z podwójnym łóżkiem

  • Maksymalna liczba osób: 2
  • Bezprzewodowy Internet w pokoju
  • Zestaw do parzenia kawy/herbaty
  • Biurko do pracy
  • Bezpośrednia linia telefoniczna

Pokój standardowy z 1 łóżkiem queen-size

  • Maksymalna liczba osób: 2
  • Bezprzewodowy Internet w pokoju
  • Zestaw do parzenia kawy/herbaty
  • Biurko do pracy
  • Bezpośrednia linia telefoniczna

Standardowy pokój jednoosobowy

  • Maksymalna liczba osób: 1
  • Bezprzewodowy Internet w pokoju
  • Zestaw do parzenia kawy/herbaty
  • Biurko do pracy
  • Bezpośrednia linia telefoniczna

Pokój typu superior z podwójnym łóżkiem

  • Maksymalna liczba osób: 2
  • Bezprzewodowy Internet w pokoju
  • Zestaw do parzenia kawy/herbaty
  • Biurko do pracy
  • Bezpośrednia linia telefoniczna

Pokój typu privilege z podwójnym łóżkiem i sofą

  • Maksymalna liczba osób: 3
  • Bezprzewodowy Internet w pokoju
  • Zestaw do parzenia kawy/herbaty
  • Biurko do pracy
  • Bezpośrednia linia telefoniczna
Pokoje

Nasze restauracje i bary

KLENKES QUELLE

Hotelowy bar Klenkes Quelle jest czynny codziennie od 20:00 do północy. Wybierz jeden z drinków z bogatego menu napojów i zrelaksuj się w przyjaznej atmosferze.

Zdjęcie nieumowne

Opinie gości dotyczące hotelu
Mercure Hotel Aachen am Dom

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.3/5

Liczba opinii: 3 316

tripadvisor

Ocena TripAdvisor 4.0/5

Liczba opinii: 822

Very Good!

Ocena na stronie TripAdvisor 5.0/5

998j_rgw Business - 09/02/2020 Opinia zatwierdzona w TripAdvisor

A really good hotel, located in the center of Aachen, well-stuffed hotel, excellent service, always appreciated by the stuff, good restaurants around the hotel, just Little walk needed. Please have a look !

Dear guest, thank you very much for your positive reaction. We appreciate very much that you enjoyed a nice stay in our hotel and we are sure to see you again in the future. Kind regards, Annika Uiselt Assistant Front Office Manager Mercure Aachen am Dom

Short Trip

Ocena na stronie TripAdvisor 4.0/5

evetter406 Family - 22/07/2019 Opinia zatwierdzona w TripAdvisor

The location is brilliant in the mid of town. it's a bit difficult to get there by car and unload the luggage but the car park was secure however a challenge to find because of the traffic management in Aachen. Places for dinner are in walking distance. The hotel overall looks a bit tired and need some renovation, e.g. the chairs at the bar need some repair. The room and shower were clean and the bed was comfortable. Breakfast buffet was quite nice but the service was unfriendly. The ladies at the reception and the bar were friendly and helpful.

Perfect location

Ocena na stronie TripAdvisor 4.0/5

Discover54604913681 Couples - 28/03/2019 Opinia zatwierdzona w TripAdvisor

For a night out in center of Aken, this is a very good place. Parking is available in garage across the street. Push left button for hotel entrance. Lower level. Breakfast basic but ok for a start. Rooms clean, Some with balcony .

Dear guets, thank you very much for your positive feedback. We appreciate that you enjoyed your stay and hope to see you again very soon. Kind regards, Annika Uiselt, front office agent Mercure Aachen am Dom

Nice to come back at Mercure Hotel Aachen am Dom

Ocena na stronie TripAdvisor 4.0/5

Rudi D Couples - 03/01/2019 Opinia zatwierdzona w TripAdvisor

We always choose this hotel in Aachen.The center of the city as well the shopping center are located at walking distance from the hotel.The hotel has also his own parking just in front of the hotel.At check-in we received an upgrade to a suite.

Dear Rudi, thank you very much for your positive feedback. We appreciate very much that you enjoyed your stay in our hotel and our beautiful city center. we looking forward to see you again very soon. Kind regards, Annika Uiselt Front Office Agent Mercure Aachen am Dom

Nice stay and coming back at Mercure Hotel Aachen am Dom

Ocena na stronie TripAdvisor 4.0/5

rdprw Couples - 30/12/2018 Opinia zatwierdzona w TripAdvisor

The Mercure Hotel Aachen am Dom located nearly in the center of Aachen and have it's own parking in the front of the hotel.From there it is very easy to visit the historical center of Aachen as well as the modern shopping area.We always use this hotel when we visite Aachen, as well in te summer as well for the Christmas market.At check in we received an room upgrade as a member of Accor Hotels. Very nice action from the front desk.

Noisy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Ocena na stronie TripAdvisor 3.0/5

dithering Couples - 30/07/2018 Opinia zatwierdzona w TripAdvisor

Hotel has a very busy road with taxi rank to the front. Traffic all through the night. To the rear there is a pedestrian precinct drunks, vagrants and who knows, homeless, congregate to shout holler and abuse passers by. This continued all night for the four nights we stayed. I would not recommend this hotel

Dear Sir, thank your for your feedback. We are very sorry that you made those experiences. Unfortunately our central position hotel has negative aspect like noises. But for your next stay we may reserve a room for you at the backsite of our hotel where is no traffic. We hope that we can welcome you again. Kind regards, Annika Uiselt Front Office Agent Mercure Aachen am Dom.

Modern hotel in central location

Ocena na stronie TripAdvisor 5.0/5

dianebM7298YM Couples - 14/07/2018 Opinia zatwierdzona w TripAdvisor

Mercure is centrally located in Aachen, close to the Dom and also shopping and many restaurants in the vicinity.. Lots to see and do near by. We walked to the Carolina Therma and the Lindt factory shop even tho these weren't that close. Nice day for a walk.

Beatiful hotel but less professional staff

Ocena na stronie TripAdvisor 2.0/5

yfg68wfg8 Couples - 20/06/2018 Opinia zatwierdzona w TripAdvisor

The hotel looked beautiful and was nicely situated in the city of Aachen. There is however no hotel sanctioned parking, only a cooperation with a commercial parking, which was hard to find, even with instructions.The rooms weren't ready upon arrival and apparently you can skip the fee for early check-in by becoming a member of their hotel club. Unfortunately, the host told us about that after we paid the fee and in an overall unfriendly way. Of course the 30 euro fee wasn't refunded. All in all, the hotel looked amazing but lost a lot of its potential by the way it was run.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. For your next stay we want to offer you a free upgrade as a sign of our regrets. Sincerely, Annika Uiselt Front Office Agent Mercure Aachen am Dom

Very good

Ocena na stronie TripAdvisor 4.0/5

mroohiathar Business - 18/06/2018 Opinia zatwierdzona w TripAdvisor

It’s a very good and modern accommodation. It’s super clean and the staff were very friendly. Room size was good. It had two single mattresses but I think a queen mattress would have been better. The only main issue with the room was that there was no fridge in the room which wasn’t convenient.

Dear Mroohiathar, Thank you for your friendly feedback. We appreciate vey much that you enjoyed your time. For the next time we can reserve a room with a queen mattress if you prefer that. It is also possible to arrange a fridge in your room if this is more comfortable for you. We hope to see you again very soon, now you know that we can fulfill your wishes. Kind regars, Annika Uiselt Front Office Agent Mercure Aachen am Dom
Ocena klientów 3.0/5

Wojtek Pary - 05/06/2018 Opinie potwierdzone ALL

Mały pokój

Dear Wojciech I., Thank you for taking the time to tell us about your experience at the Mercure Hotel Aachen am Dom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Annika Uiselt Front Office Agent Mercure Aachen am Dom ________________________________________ AccorInvest Germany GmbH Peterstr. 1 D- 52062 Aachen ________________________________________ Fon: +49 (0) 241/ 1801 0 Fax: +49 (0) 241/ 18… E-Mail: H5… mercure.com / accorhotels.com

Perfect welcome

Ocena na stronie TripAdvisor 4.0/5

orcc60 Business - 23/05/2018 Opinia zatwierdzona w TripAdvisor

I was delighted to again enjoy an upgrade to a larger room, a bottle of water and a little sweetness. Perfect welcome, with the checking made in advance. I have only one complaint: the fast checkout does not work with this hotel: for the third time this year, I was forced to claim the invoice that is not sent automatically.

Dear Guest, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding your fast check out we are very sorry and if you could contact us by your full name we will have a look what happened and change it for your following stays. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annika Uiselt Front Office Agent Mercure Aachen am Dom

Wouldn’t book again

Ocena na stronie TripAdvisor 3.0/5

Kilburner1 Friends getaway - 23/04/2018 Opinia zatwierdzona w TripAdvisor

Rather faded rooms which were a bit spartan. Bathroom towels aging. Staff helpful and breakfast fine but little in the way of communal seating areas and while the hotel is very well located for the centre of Aachen but it’s also quite busy.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Annika Uiselt Front Office Agent Mercure Aachen am Dom

Clean, central and good kind reception !

Ocena na stronie TripAdvisor 4.0/5

MarkoKurdos Solo travel - 20/04/2018 Opinia zatwierdzona w TripAdvisor

Mercure Hotel Aachen Am Dom is very central, its clean, good location, many different choises according your budget, and reception workers are enough kind if you have request your wishes in good time. Use it earlier, will do again for sure. Marko Kurdos

Dear Mr. Kurdos, Thank you for you positive feedback. We very much appreciate that you made positive experiences according to your stay in our hotel. We hope your next visit will be as pleasant as the previous one. Sincerely, Annika Uiselt Front Office Agent Mercure Aachen am Dom

Location is the key!

Ocena na stronie TripAdvisor 4.0/5

Advisorina Solo travel - 09/04/2018 Opinia zatwierdzona w TripAdvisor

I was a guest of this hotel during the Easter weekend. The hotel is perfectly located in the centre of Aachen, walking distance from the Cathedral, the main shopping areas and 5 min taxi ride from Carolus Thermae. The property is very clean and I had a wonderful view from my room (625). Friendly staff.

Dear Advisorina, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annika Uiselt Front Office Agent Mercure Aachen am Dom

Good address aachen center

Ocena na stronie TripAdvisor 4.0/5

orcc60 Business - 06/02/2018 Opinia zatwierdzona w TripAdvisor

Room with enough space, quiet and staff very nice. Well served breakfast The hotel is close to the Cathedral and lot of good restaurants. I came by folding bicycle and could take the train without any problem. The hotel is 5mn from main train station. I recommend

Dear guest We would like to thank you for taking time to rate your stay in our hotel.. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annika Uiselt Front Office Agent Mercure Aachen am Dom

Good hotel

Ocena na stronie TripAdvisor 4.0/5

tsudaro Business - 26/12/2017 Opinia zatwierdzona w TripAdvisor

In general, I had a very good experience in this reservation, from the booking process in Mercure's website until the check-out. Room is well-equipped, air conditioning helped a lot in the cold weather and breakfast service had many options. During December, it's also an advantage to be located close to the Xmas Market.

Christmas market at Aachen

Ocena na stronie TripAdvisor 4.0/5

Rudi D Couples - 08/12/2017 Opinia zatwierdzona w TripAdvisor

It's always a plesure to come back at the "Mercure Hotel Aachen am Dom". This hotel is situated just near the center of the town; from there the whole city center is easy accessible by foot also the shopping area. This is very convenient during the christmas market; just park jour car in there own parking, make a check-in and enjoy the vicinity. The staff is very friendly and willing to help.

Avoid single room

Ocena na stronie TripAdvisor 2.0/5

Cécile C Business - 03/12/2017 Opinia zatwierdzona w TripAdvisor

I had the worst room in the hotel : single bed, no space, 1st floor (with view on a busy street that was noisy, and lots of lights) plus the room was cold. Paid more than 120 euros a night for this room ! The staff told me it was not possible to upgrade

Mercure Am Dom

Ocena na stronie TripAdvisor 5.0/5

patrycjapk Business - 05/11/2017 Opinia zatwierdzona w TripAdvisor

Great location and service very kind stuff. I had some problems to fall asleep, because of a bit noisy air-conditioning and big pillows to which I'm not used to but these are really details. All in all very good.

Mercure Hotel Aachen am Dom

Ocena na stronie TripAdvisor 3.0/5

N5131DYrichardl Business - 03/07/2017 Opinia zatwierdzona w TripAdvisor

Good: Fast internet connection. Very good breakfast selection. Bad: Noise. Do not take room on the street side of the hotel. Taxi drivers park and talk until late in the night. You can hear everything. Very loud vehicle traffic noise. Bed is too firm. Rooms are rather small.

Najnowsze opinie: 20

Partner: TripAdvisor

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