Mercure Hotel Aachen Europaplatz 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 1 217

Mercure Hotel Aachen Europaplatz - Image 1
Mercure Hotel Aachen Europaplatz - Image 2
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Mercure Hotel Aachen Europaplatz - Image 4

Opis

hotel certyfikowany ALLSAFE

O hotelu

  • Zewnętrzny basen i ogród zachęcają do relaksu

  • Dogodna i cicha lokalizacja w otoczeniu terenów zielonych

  • Dostępnych 170 miejsc parkingowych

  • Zaplecze konferencyjno-bankietowe dla 350 osób

  • Taras i odkryty basen zachęcają do relaksu

Nasze pokoje

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Lokalizacja hotelu

Mercure Hotel Aachen Europaplatz

Joseph-von-Goerres-Strasse 21
52068 AKWIZGRAN
Niemcy

Pozycja GPS:50.781249, 6.107808

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Transfer
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Śniadanie

Nasz urozmaicony bufet śniadaniowy, pełen pysznych specjałów regionalnych, zaprasza od 6:00. Przy sprzyjającej pogodzie śniadanie można jadać na słonecznym tarasie. Na życzenie podajemy je także do pokoju bez dodatkowych opłat.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.4/5  Liczba opinii: 1 217

Ocena TripAdvisor  4.0/5  Liczba opinii: 651

Poor hotel for coach group

Ocena na stronie TripAdvisor 1.0/5

K4277QSkimf Couples - Opinia zatwierdzona w TripAdvisor

The hotel was not geared up for a coach party 1). Each time the driver had problems accessing the Carpark, non space for coach to manoeuvre 2). For meals we were herded into a room not suitable to seat a coach party, 48 of us were squashed in; it got very tight, noisy, hot and claustrophobic. On the 2nd morning my partner wasn’t feeling well, so we sat at a table in main restaurant; a waitress told us to move, as these seats were for paying guests only. We asked her what we were and she just told us to move. She was extremely rude. 3). After the evening meals we tried to move out to the seating area around bar and reception, but most were reserved. They allowed us to sit at table in main restaurant. None of this reserved seating was used by anyone all evening. On the second evening the seating was all reserved again; we asked at the bar if someone was actually going to use it that evening; to be told it was all reserved to give privacy to a couple each evening booked in for a romantic diner. One of our party sat at one of the reserved seating and a lady bar staff went over to the table, banged her fists on the table and said get up you can’t sit here. Again extremely rude. The bar manager explained the hotel policy to us, he was the only friendly staff. 4). The choice of food was limited and very bland, ran out most times.

A very nice Mercure hotel on the outskirts of Aachen.

Ocena na stronie TripAdvisor 5.0/5

Nickwaddick Opinia zatwierdzona w TripAdvisor

We stayed at the Mercure Aachen Europaplatz for one night in May 2023. This was an overnight stop on our Journey from the UK to Bonn. The hotel is in a good location, very close to the motorway and with easy access to Aachen. Check in was quick and very efficient. The staff where extremely helpful and pleasant and made us feel very welcome. We had 2 rooms including a disabled room. Both where very well laid out. Clean, Functional and very comfortable. The disabled room was a wet room style which was perfect for my sister with whom I was travelling. Plenty of space, and well laid out. The only downside if anything was that the bed was a little lower then expected. We ate in the restaurant in the evening, the food was very enjoyable, the staff extremely helpful especially with getting a table set up for a wheelchair and overall seemed to be good value. Breakfast was included in the morning but had very limited choices however this may have been as we arrived close to the finishing time. Overall this was a very nice hotel with easy access, good parking, friendly staff, nice rooms and offered good value. I would not hesitate to stay here again if i had the opportunity.

Dear Nickwaddick, thank you very much for your great feedback! We will share it with our team. We hope to welcome you back soon one more time! Stay healthy and with kind regards, Mercure Hotel Aachen am Europaplatz.

Friendly Hotel

Ocena na stronie TripAdvisor 4.0/5

joselohm52 Couples - Opinia zatwierdzona w TripAdvisor

Hotel is easy to find. Plenty of parking. You have to drive into the town center 5 mins away. Hotel personell are always very friendly and helpful. Unusual, but the second bedcover is in the cupboard. Towels very nice and soap/shower fluid is very nice. Aircondition and heating in rooms.

Dear Joselohm52, thank you for your great feedback. We hope to welcome you back soon in our hotel. Stay healthy. Kind regards,

Perfect stop over Hotel with amazing food.

Ocena na stronie TripAdvisor 5.0/5

deborahjoyg Rodziny - Opinia zatwierdzona w TripAdvisor

Excellent hotel for overnights and longer. Bedrooms new, clean and compact, perfect for a no frills great nights sleep. The breakfasts and a la carte are much more than we expected. The staff go out of their way to make you feel special and well looked after. I must pick out M. Fileti who looks after the bar and restaurant and their chef who does the most amazing beef a la mode for us, my husband ate it two nights running! We will be returning.

Dear deborahjoyg, thank you for your great feedback. I will tell my team about this and we hope to welcome you back soon in our house. Kind regards, Hampton by Hilton Aachen Tivoli.

Danke Mercure Europlatz

Ocena na stronie TripAdvisor 5.0/5

scottishlassieTroon Rodziny - Opinia zatwierdzona w TripAdvisor

I stayed here, with my brothers, for 4 nights/5 days to meet up with 2 other brothers and family/friends. We had an excellent stay, made even better by the service of Nina and Marcus who were very, very helpful, friendly and NOTHING was ever a bother, especially Nina. They are an absolute assett to this hotel and I hope the hotel recognise this. Everything else within the hotel, including staff, accomodation and facilities were great. Nice (small) pool outside, within walking distance of the town centre (20 mins approx) Danke Mercure Europlatz

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 525 Liczba opinii 8.2/10 Lokalizacja
  • 883 Liczba opinii 7.5/10 Pokój
  • 780 Liczba opinii 8.7/10 Obsługa
  • 10 Liczba opinii 8.5/10 Internet
  • 603 Liczba opinii 8.8/10 Śniadanie
  • 442 Liczba opinii 6.2/10 Komfort
  • 398 Liczba opinii 8.2/10 Czystość
  • 370 Liczba opinii 5.6/10 Jedzenie

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