Pullman London St Pancras bintang 4

Catatan tamu Avis (Peringkat ALL) 4.6/5 3.881 ulasan

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Pullman London St Pancras - Image 1
Pullman London St Pancras - Image 2
Pullman London St Pancras - Image 3
Pullman London St Pancras - Image 4
100 - 110 Euston Road, NW1 2AJ LONDON, Britania Raya

Deskripsi

Keistimewaan hotel

  • Berdampingan dengan stasiun Kings Cross St Pancras dan Euston

  • Lounge bisnis untuk pertemuan dan WiFi gratis di seluruh hotel

  • Kamar tamu modern dan 13 kamar yang dapat diakses penyandang cacat

  • Ruang serbaguna dapat disewa untuk acara istimewa Anda

  • Gym Facilities open 24/7 and Sauna from 6:00am to 11:00pm

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Lokasi hotel

Pullman London St Pancras

100 - 110 Euston Road
NW1 2AJ LONDON
Britania Raya

GPS:51.52851, -0.127689

Telepon

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

GA RESTAURANT & BAR

Golden Arrow, restoran pemenang penghargaan (1 AA Rosette), dengan dapur bergaya teater & Josper Grill, menawarkan aneka hidangan Eropa modern yang lezat. Nikmati pustaka anggur yang menawarkan beragam anggur terbaik di gelas Anda.

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Peringkat ALL  4.6/5  3.881 ulasan

Peringkat TripAdvisor  4.5/5  6.125 ulasan

Sertifikat keunggulan 2025

Well Situated Friendly Hotek

Catatan Tripadvisor 5.0/5

Lanky-7 Couples - Ulasan TripAdvisor tersertifikasi

We spent 4 enjoyable nights at the Pullman hotel. The hotel is situated midway between Euston and King's Cross stations and is easily accessed on foot. So a good choice for anyone travelling down from the north. There are therefore good Underground connections as well as buses which pass by the door. We stayed in a classic room which was small bur well appointed but lacked drawer space. The room ,though, was very comfortable. The breakfasts are superb with a wide choice. A great way to start the day. We also ate one night at the GA restaurant, we both had a burger which was excellent. The desserts too were enjoyable and big enough that we could easily have shared one. The hotel has a very friendly, helpful feel. We would definitely stay here again if in London and look out for the Accor brand.

Disappointed

Catatan Tripadvisor 4.0/5

BartieAveyron Couples - Ulasan TripAdvisor tersertifikasi

The hotel was great but the restaurant wasn’t. It was so cold we had to go to our room to get jackets. The service was delightfully smiley, but poor. Attracting attention was very difficult. Different people served us and there was no joined-up thinking. I ordered a steak. A steak arrived adorned with a spring onion! To be told that I hadn’t ordered “sides” was unhelpful. A steak would never be served naked. The coffee was apparently from another server, it took more than 10 minutes to arrive. The next morning the breakfast service was just as poor and bear in mind this was a buffet. Coffee was served haphazardly, sometimes one cup being walked around by someone looking for a home. Getting a second cup beat the previous night’s record - more than 12 minutes. The whole place is substandard, albeit the food was reasonably good. If we stay again we will not use the restaurant, and go to St Pancras station for breakfast.

Dear @BartieAveyron, Thank you for choosing Pullman London St Pancras and for taking the time to tell us about your stay. While I am glad you enjoyed our hotel, I am sorry to hear that the restaurant did not meet your expectations. We always aim to provide a seamless and enjoyable dining experience, and it is clear we fell short during your visit. I appreciate your feedback and have shared your comments with the team so we can address the concerns you raised. We do hope to have the chance to welcome you back in the future and to deliver a stay that meets your expectations in every aspect. Kind regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

Very poor experience and standards

Catatan Tripadvisor 1.0/5

zoe H Ulasan TripAdvisor tersertifikasi

My husband and I stayed as an expensive treat before onward travel. On arrival we were upgraded to a deluxe room, which is general patter when staying at a hotel and paying over 200 pounds. The room had a really bad layout with a box pillar in the centre of the room allowing about 10cm to get into the one side of the bed, meaning you literally had to crawl across the bottom of the bed to get into. Also the television did not work, on two occasions at the start and a few hours into our stay we went to reception and was told different things as to the reason, when I went down the second time the receptionist with what a presume was a manager stood behind her acted dumb to the issue. After the manager could see I wasn’t going to give up he stepped in and said there was an issue all day with the Wi-Fi to the hotel and maintenance was sorting, which were told on our first visit to reception and few hours previous. There was no apology and clearly a total lack of communication between management and staff. Before we stayed at the hotel we had received an email from guest services saying if we could make the stay memorable to let them know, I responded to them saying I wasn’t happy with the lack of professionalism and care from the manager and they apologised and gave a standard 20% discount they obviously give out for any lesser issue. They also said it wasn’t the fault of management the televisions were not working, that maybe the case, but it is their responsibility to be professional and have better standards in communication and care. The experience was very disappointing and could of stayed for a lot less somewhere else that was more comfortable and offers at least the basic standard of service.

Dear @I3289SZzoeh, Thank you for taking the time to share your feedback. I am truly sorry to hear that your stay did not meet expectations, as this experience does not reflect the high standards of service and care we aim to provide to our guests. While the television issue was unfortunately beyond our control at the time, our team worked hard to resolve it as quickly as possible, and I can confirm that it has now been fully fixed. That said, we completely understand your frustration, and we will be reviewing your comments further with the team to improve both communication and the overall guest experience. We hope to have the opportunity to welcome you and your husband back in the future and provide the excellent stay you rightfully expected from an establishment like ours. Kind regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

Superb Hotel !!!!!

Catatan Tripadvisor 5.0/5

TshomiP Keluarga - Ulasan TripAdvisor tersertifikasi

Well-located hotel in the King Cross district. Conveniently close when arriving by Eurostar and Tube to visit London. Great welcome from the staff at both check-in and breakfast. The rooms are spacious and clean, well soundproofed, although when the room is on the street side you can hear the noise of cars. The bedding is comfortable. Very nice view from the high floors. We had a room on the 14th floor with a view over the city. The buffet breakfast was simply delicious (on a personal note, Nutella should be added to the waffles). I recommend this Pullman Hotel.

Dear @TshomiP, Thank you very much for taking the time to share your experience with us! I am delighted to hear you enjoyed our convenient location, comfortable rooms, and the warm welcome from our team. It is also great to know you appreciated the breakfast buffet and the city views from the 14th floor. Your recommendation means the world, and we look forward to welcoming you back on your next visit to London! Kind regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

Awful thumping noise

Catatan Tripadvisor 1.0/5

Socratesspider Ulasan TripAdvisor tersertifikasi

Great hotel except for the awful noise in the public areas. Thumping mindless beat at full volume everywhere. No chance of a quiet drink or conversation here. So as long as you don't venture out of your room it's fine. Otherwise bring ear defenders and headache pills

Dear @Socratesspider, Thank you for sharing your feedback! I am glad to read you enjoyed many aspects of your stay, though I am sorry if the music in our public areas impacted your experience. For future visits, please note that our live music and DJ nights take place only on Wednesday, Thursday, and Friday evenings, ending by 10 pm. This allows us to create a lively atmosphere while ensuring our guests can enjoy quiet and rest afterward. We understand this style may not suit everyone’s preferences, and we truly appreciate your understanding. That said, we do hope to have the opportunity to welcome you back and provide a more enjoyable stay. Kind regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.082 ulasan 9.8/10 Lokasi
  • 2.677 ulasan 7.7/10 Kamar
  • 2.660 ulasan 9.2/10 Pelayanan
  • 33 ulasan 6.6/10 Internet
  • 1.141 ulasan 9.1/10 Sarapan
  • 736 ulasan 8.5/10 Makanan
  • 731 ulasan 8.1/10 Kebersihan
  • 687 ulasan 7.8/10 Fasilitas

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