布鲁塞尔欧洲索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 1,706 评论

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布鲁塞尔欧洲索菲特酒店 - Image 1
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Place Jourdan 1, 1040 布鲁塞尔, 比利时

描述

酒店其他优惠

  • 令人惊叹的屋顶景观

  • 地理位置优越，可步行前往主要古迹

  • 宽敞的客房

  • Rooftop une vue imprenable sur la place Jourdan.

  • 免费无线网络

我们的客房

酒店位置

布鲁塞尔欧洲索菲特酒店

Place Jourdan 1
1040 布鲁塞尔
比利时

GPS:50.837704, 4.381243

电话
传真 +32 2 235 51 01

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

THE 1040

The 1040 餐厅主厨选用当地时令食材，烹制出创新比利时特色菜。时尚休闲的酒吧供应独特的鸡尾酒。客人还可以品尝许多比利时啤酒和欧洲葡萄酒。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,706 评论

TripAdvisor 评级  4.5/5  253 评论

卓越奖 2024

Great Staff...

Tripadvisor 评级 4.0/5

Paul W 经 TripAdvisor 认证的评论

Mr. Deniau. I must apologize for this late note being sent to you and your staff for our recent stay in Brussels Sofitel. Like anything, we had some hiccups with the hotel and staff upon our arrival. But I want this note to focus on the huge positives of those that we encountered during our week and the levels of service that surpass other Sofitel hotels that we have stayed in over the years and the one that we hold in highest honour (Munich). Morning Breakfast The morning staff (Breakfast) Adina Hamoro & Liliana Zarate; they don’t miss a beat. Their attention to detail, customer engagement is beyond approach and their staff follow them by ensuring all guests are well taken care of. The conversation, care and a sense of “Family” they show in the morning restaurant is over the top amazing. The whole week with these two made our vacation worthy of a return. Now the third wheel that complements the above two (2) ladies is Tina Balepe. One of your morning chefs. She has a grip and control on the meal area like no other and consistently produced quality morning meals and food suggestions. We were introduced to Tina by Liliana and from that moment forward, we were in very good hands and she did not disappoint us or the other guests. We had a list of places and activities we wanted to accomplish on our vacation, but felt more inclined to relax in the restaurant and enjoy our morning time with our new found family. These three (3) ladies and their staff and helpers elevated the service to another level that we have not experienced in all of our travels. Evening Restaurant The Evening Restaurant Manager; young, very well versed to handle any situation, all customers or individual requests. Anthony Ricciardi made our final evening and my Birthday supper probably one of the best I have ever had. He, the servers and the Chefs working that night had their hands full and the restaurant was very busy; but the service was second to none. Again his level of customer engagement was most notable; we enjoyed watching him take care of the patrons and being a part of that level of service. Hotel Bar. Now I must apologize for this. But the Gentlemen working the Main bar that night (British we believe). He introduced us to Anthony for our evening supper and we had spent a few nights having a drink in your bar and between his positive work ability, conversation and amazing customer service he also needed to be recognized for going above and beyond. Please apologize to him for us losing his name, we owe him a drink when we return. Mr. Deniau, the common theme and denominator for all of these staff members is solid work ethics, commitment to ensuring quality service and above all things making the guest/customer feel a great sense of family and just at ease in your hotel while having an amazing experience. Please convey to them our deepest Thank you for taking care of us and to know they all are at the top of their game in the Hospitality service. Until our next visit.

Dear PDW1963, Thank you for taking the time to share such heartfelt feedback about your recent stay at Sofitel Brussels. We deeply appreciate your kind words and are delighted to know that our team provided you with such a memorable experience. It is wonderful to hear that Adina, Liliana, Tina, and Anthony, as well as our bar team, made such a positive impact during your visit. Their dedication to providing exceptional service truly exemplifies the Sofitel spirit, and we will be sure to pass along your thanks to each of them. We look forward to welcoming you back to Sofitel Brussels for another unforgettable stay, and we promise to continue offering you the same level of warmth and care that made your visit so special. Warm regards, Martina Costa Guest Relation & Duty Manager

Solid sofitel in the European quarter of Brussels

Tripadvisor 评级 4.0/5

hotsyd22 经 TripAdvisor 认证的评论

The hotel as the name suggests is in the European quarter of Brussels. It is situated on a large plaza of restaurants, Jourdanplein. It's a short 5-10 minute walk across the park to the European Parliament and that could or could not be convenient depending on where in Brussels you want to be. It is a 500m walk (up a smallish hill) to the nearest metro station and the narrow streets and heavy traffic make this the metro the best way to get around. The hotel is what you would expect from a Sofitel. There is a plaque on the wall - it opened in about 2006 (from memory!) and has not had a refresh since then. It doesn't feel at all tired but it is no longer the most modern. The rooms are comfortable and although their was a problem with our room, it was quickly rectified. There was nothing about the room itself that I could reasonably fault other than the speed of the wifi which was hard to use. Considering that this hotel would attract a number of business travelers, I trust this is a common complaint. The gym was underwhelming and looked like it was designed by someone who has never used a gym. We enjoyed the breakfast which was of good quality and variety. The hotel staff were consistently wonderful. I don't know if I would choose this hotel again. Not that there was anything wrong with it per se but the location wasn't good for us as tourists visiting Brussels, however it may be convenient for you.

Dear Guest, We would like to thank you for your high rating of 54/5 for your stay at the Sofitel Brussels Europe. We are glad you were satisfied with our location, our service and breakfast. I will share it with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sincerely sorry to read that you were not satisfied with some aspects of our Fitness center. As we place a high priority on your satisfaction, I have informed our General Manager regarding your comment. Finally, please accept my deepest apologies for the difficulty you encountered with our wireless network during your last stay with us. Our management has been working on resolving our Wi-Fi issue so that our guests may enjoy a comfortable stay with us. The wifi network has been changed today indeed. We hope to have the chance to welcome you again soon! Sincerely, Clara Rondini Guest Relation & Duty Manager

Great place to stay

Tripadvisor 评级 5.0/5

Extraordinary801287 经 TripAdvisor 认证的评论

The staff at the reception desk is very professional, friendly, polite and helpful. Dali at the concierge arranged the taxi for us to go to the airport without any problem and at a fixed price. We really appreciate his effort. The breakfast dining hall was very well run by the lead staff member and her team. The hotel location is great, as it situates directly in front of a bustling square full of restaurants to choose from

Dear Guest, We would like to thank you for your very high rating of 5/5 for your stay at the Sofitel Brussels Europe. We are glad you were satisfied with our location, our service and breakfast. I will share it with our team, specially to our Front office & Breakfast Teams, as well as Dali our Concierge. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcome you again soon! Sincerely, Clara Rondini Guest Relation & Duty Manager

Have a great stay at boutique hotel.

Tripadvisor 评级 5.0/5

Frankie C 经 TripAdvisor 认证的评论

Quiet. Walk right out to small suare, with lots of dinning options. And foodtruck tgat serves "best pommmes frites" in country. Don't miss the breakfast(include with my stay). The resident pastry chef makes the best cakes and bake goodies.The croissants--worldclass--are to die for. 😋

Dear Mr. Frankie, We would like to thank you for your very high rating of 5/5 for your stay at the Sofitel Brussels Europe. We are glad you were satisfied with our cakes, our location and breakfast. I will share it with our team and specially to our Chef. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcome you again soon! Sincerely, Clara Rondini Guest Relation & Duty Manager

Will come back to Brussels and to your hotel as soon as possible

Tripadvisor 评级 5.0/5

Tania V Solo travel - 经 TripAdvisor 认证的评论

The desk staff mainly Dali the Italian/Belgium, Spanish gentleman were excellent ! Very knowledgeable, smart, kind Without mentioning the cleaning lady They made my stay dilatable, unforgettable, and very comfortable The breakfast was delicious and the staff also very friendly and polite

Dear Tania, We would like to thank you for your very high rating of 5/5 for your stay at the Sofitel Brussels Europe. We are glad you were satisfied with the room, breakfast and the service provided by our staff. Your feedback is truly appreciated, and I will gladly share it with the entire team, especially to Dali. He truly takes pride in providing exceptional service, and it is great to know he made such a positive impression on you. It is a real pleasure to see that you were completely satisfied with your stay. We are looking forward to welcome you again soon! Sincerely, Martina Costa Guest Relation & Duty Manager

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其他网络用户评价我们的酒店

  • 397 评论 9.3/10 位置
  • 759 评论 8.3/10 房间
  • 961 评论 9.1/10 服务
  • 32 评论 5.1/10 上网
  • 326 评论 9/10 早餐
  • 204 评论 8.1/10 清洁度
  • 91 评论 8.6/10 酒吧和饮品
  • 5 评论 2/10 游泳池

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