Novotel Монте-Карло

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Novotel Монте-Карло 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 2 212

сертифицированный отель ALLSAFE

Novotel Монте-Карло
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Описание

Особенности отеля

  • Станция поездов SNCF расположена в 3 минутах пешком

  • Идеальное место для знакомства с Монако: площадь казино и княжеский дворец

  • Ресторан в стиле ривьера с еженедельным бранчем

  • Охраняемая платная общественная парковка (парковка Roqueville, уровень D)

  • Наш отель отмечен знаком чистоты и профилактики ALLSAFE, утвержденным Bureau Veritas.

Этот отель участвует в программе «Планета 21» и работает в рамках концепции Positive Hospitality.

Наши номера

Просторный и современный номер Novotel — это жилое пространство, которое действительно соответствует всем вашим потребностям. Номера оснащены кондиционерами, кроватями LIVE N DREAM и телевизорами с плоским экраном. Забронируйте люкс Junior и насладитесь VIP-удобствами: больше места, расположение на верхнем этаже и прекрасный вид на гавань, Княжеский дворец и Средиземное море.

Расположение отеля

Novotel Монте-Карло

16 Bld Princesse Charlotte
98000 МОНАКО
Монако

Факс: +377 99 99 83 10

  • Compagnie des Autobus de Monaco:  2, 4, 5 Roqueville

  • На самолете

    HELIPORT MONACO На расстоянии 2 км / 1 миль

  • На самолете

    NICE COTE D'AZUR На расстоянии 25 км / 16 миль

  • На поезде

    GARE SNCF На расстоянии 0 км / 0 миль

GPS:43.739239, 7.421961

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

Обзор
При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Отель, оборудованный для доступа на инвалидных креслах
  • Оздоровительные процедуры
  • Кондиционер
  • Wi-Fi
  • Завтрак
  • Бар
  • Помещения для деловых встреч

Azzurra Kitchen

Ждем Вас в ресторане Azzurra Kitchen на деловой или частный обед. Здесь можно отдохнуть за едой на открытом воздухе. Советуем попробовать наши закуски. Наслаждаясь блюдами из местных ингредиентов, Вы почувствуете себя на Ривьере.

Отзывы наших гостей о
Novotel Монте-Карло

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL  4.4/5  Отзывов: 2 212

Рейтинг TripAdvisor  4.0/5  Отзывов: 2 793

Great view, terrible room and service.

Примечание: Tripadvisor 1.0/5

Sightseer64683001558 Реальные отзывы TripAdvisor

12:00 check-in turned into a 14:10 check-in as room was unavailable. Went downstairs to the restaurant to get some drinks on an outside table as it was a hot day. The restaurant maitre d' turned us away however stating that it was restaurant service only. When we did finally get the key to our suite (suite 1123) we found one issue after another. The wooden floor lamp in the main salon was visibly broken and battered (very shabby) One of the pillowcases had a disgusting yellow stain on it. The rug on the floor was heavily stained in many places. The Google Chromecast unit in the main salon did not work (the one in the bedroom did) There was a faeces stain on the main toilet seat. There was also no shower gel in the dispenser within the shower. During the evening we had children playing 'knock and run' on our door. The mattress topper on the main bed didn't fit and was significantly smaller than the actual mattress. The list goes on. Overall one of the worst hotel experiences we've ever had.

Good CITY hotel

Примечание: Tripadvisor 4.0/5

LeoP951 Деловые путешественники - Реальные отзывы TripAdvisor

Nice hotel. I am always staying there while I am in Monaco. Comfortable, good location service is professional. Rooms are enough big and comfortable. Cleanliness of the hotel is high leveled. Menu in restaurant is also not bad

Отличный отдых и сервис

Примечание: отзывы клиентов 5.0/5

Ravil Семьи - Проверенные отзывы - ALL

С первого шага , нас встретили с заботой и вниманием

Friendly staff, dirty property.

Примечание: Tripadvisor 1.0/5

jheelein Деловые путешественники - Реальные отзывы TripAdvisor

Great staff, but the rooms are dirty A.F. and the dining areas were not properly maintained (too much of that "sudiste" attitude). Still fighting to unlock my 370 EUR deposit, even after being charged AND debited for the full amount of my stay. UNBELIEVABLE. The only thing they have to do is signal it to their bank so that they unlock it and they refuse to do so, arguing that all is well at their end. Guess what: IT'S NOT! The amount is still BLOCKED! Total lack of professionalism, empathy, service and common sense. I wrote several emails, I've only received a phone call this morning to tell me I'm basically wrong. WHAT THE HELL ?!?!? I shared all the pdf of the transactions from my account for the local management to check and still, nothing's happening! Not even an email to update!!! Where did the general manager find his hospitality degree??? In a candy jar???? That property is a joke and an insult to the entire hospitality industry.

Хороший отдых

Примечание: отзывы клиентов 3.5/5

Varvara Пары - Проверенные отзывы - ALL

Все хорошо, но ванная комната в стиле итальянском - просто ужас. Постоянно мокро, помещение не проветривается.

More a moneymachine then a guest

Примечание: Tripadvisor 2.0/5

Susanne B Solo travel - Реальные отзывы TripAdvisor

Tried to push me into every kind of additional services. They charges me for a 4 kilo and 17 year old dog who only wanted to sleep 20 Euros per night for nothing, Noise from the construction site at 8 am on a holiday, the gym low level

Quick stay enjoyable

Примечание: Tripadvisor 4.0/5

norliange Solo travel - Реальные отзывы TripAdvisor

The most important for me is clean and quiet. The moment I arrived the people were efficient and I was able to go straight to my room. I knew the room so no surprise for me. The TV is nice and big and the bathroom is nice and clean. All good.

Good location

Примечание: Tripadvisor 4.0/5

bulentbalci Семьи - Реальные отзывы TripAdvisor

We stayed only 1 night but enjoyed the breakfast and the location. It's easy to reach by car and next to a public parking. Hotel has special rate but makes sense if you stay more than a day. Otherwise, hourly public rate is cheaper up to 24 hours. The rooms though a bit old yet clean as expected.

Very Dissatisfied with Front End Conceirge

Примечание: Tripadvisor 2.0/5

142DanielG Couples - Реальные отзывы TripAdvisor

Pay a fee for valet. Leave next morning- told to go to basement to pick up our car. We are handicapped, had to carry our luggage and in basement, walk up some stairs. Why do they have the service? Why do I have to pay for a bad service? First thing in the morning I was met with rudeness!

Thank you for taking the time to tell us about your stay at the Novotel Monte-Carlo. I am sorry to read you were disppointed with our valet service. However, please kindly know it is a free service, the charge is only for the parking space. Please kindly accept our apologies for the misunderstanding. I hope this will not prevent you from staying again with us soon. Kind Regards, Leslie

Could be better

Примечание: Tripadvisor 3.0/5

Katerina C Семьи - Реальные отзывы TripAdvisor

During the stay, I stayed unhappy due to the following reasons: the furniture was not in a good condition in the room, also I did not receive a welcome drink upon arrival according to my silver status... The breakfast quality good be improved, I doubt that seeing the staff in front of me chewing and eating is normal...

Thank you for having taken the time to give us a feedback on another plateform. Please allow me to express my sincerest apologies again. As I mentioned in my previous email, please feel free to contact me on my direct line or email. Kind Regards, Leslie Guest Relation

As always excellent!

Примечание: Tripadvisor 5.0/5

Ambassador307491 Семьи - Реальные отзывы TripAdvisor

Around 10 years' after our first stay in this hotel it still delivers excellent comfort, service and vacation feeling! Good restaurant, great pool and very nice ambiance. Close to Monaco's all attractions and beach.

In Monaco for 24 hours.

Примечание: Tripadvisor 4.0/5

RobertSeguinGeneva Деловые путешественники - Реальные отзывы TripAdvisor

The location of the Novotel in Monaco is perfect. For quality/price ratio the. I go there regularly and recommend it to cost conscious travelers who are discerning and require certain quality and additional service and perks that the Novotel offers.

Great service and location

Примечание: Tripadvisor 5.0/5

chrissK86IQ Семьи - Реальные отзывы TripAdvisor

Our stay there was wonderful. The staff remembered us from last year and the rooms, although small, were absolutely fine. Good value for the location, terrific service. No complaints. The staff were helpful with all requests.

Many thanks for your feedback. I was delighted to read you had a pleasant stay with us and hope to welcome you again soon. Warm regards, Guillaume Rapin General Manager

great value

Примечание: Tripadvisor 4.0/5

Departure598910 Couples - Реальные отзывы TripAdvisor

As always the best place to stay for each of my trip to Monaco.Easy to park your car, you can do all on foot, shoping restaurant and visiting the city.But most important your room will be confortable and quiet. As well services and staff are great.

Many thanks for the positive review of the hotel and its central location. I hope to welcome you again soon. Warm regards, Guillaume Rapin General Manager

Gets better every time

Примечание: Tripadvisor 5.0/5

leenam12017 Семьи - Реальные отзывы TripAdvisor

We visit this Hotel every year and every year it seems to improve somehow. This year they had really focused on the environmental issues - keycards, straws, candleholders etc. small but important things. This of course is on top of the measures they have taken already earlier. And the staff was as pleasant as always.

Good Modern Hotel with large underground car park

Примечание: Tripadvisor 4.0/5

AndyBury Friends getaway - Реальные отзывы TripAdvisor

A modern hotel with good reception area looking down onto bar and restaurant. The view from the hotel is however pretty limited. Rooms are comparable with other Novotel room but a lot more expensive. While the location isn't prefect Monaco is a small place so its easy to walk from the hotel to the rest of Monaco especially if you cheat and use the lifts at the SNF station 100 metres from the hotel. One disappointment was the length of time it took them to get my bill right at checkout. Over 10 minutes to resolve what should be a simple query about restaurant charges.

a standard quality in Monte Carlo

Примечание: Tripadvisor 4.0/5

ioannisa260 Деловые путешественники - Реальные отзывы TripAdvisor

No complaints . I am satisfied with the price and the services . Novotel remains always a good choice . Especially the garden with the pool is very pleasant this period , the starting of the summer , for a drink or a light dinner . The only essential notice I could make , is the increase of the variety of dishes that are offered in the room service .

Dear ioannisa260, First of all, I want to thank you for having chosen the Novotel Monte Carlo and for having taken the time to share your opinion regarding your recent stay with us. I was thrilled to read you enjoyed the hotel and its services generally. Thank you very much for your constructive feedback. We hope we do have the opportunity to welcome you back soon. Please let me know if you are heading back our way so we can help designing another great stay with us. H5275-EL@accor.com Best regards, Alice Teyssaire Guest Relations Manager H5275-EL@accor.com

ROBERTO PORTUGAL

Примечание: Tripadvisor 5.0/5

rober2portugal Couples - Реальные отзывы TripAdvisor

The fantastic place and very very good service from the counter, we had a problem from the our tickts SNCF Nice-Paris and the counter help us with the customer service from SNCF and solve our problems.

Dear Roberto, First of all, I want to thank you for having chosen the Novotel Monte Carlo and for having taken the time to write this positive review. I was delighted to read you enjoyed your stay with us. Thank you very much for your compliments regarding the good service of our receptionist. Please rest assured that your compliments will be shared. We hope we do have the opportunity to welcome you back soon. Please let me know if you are heading back our way so I can design another great stay with us. We look forward to welcome you again soon. Warm regards, Alice Teyssaire Guest Relations Manager H5275-EL@accor.com

Great hotel

Примечание: Tripadvisor 5.0/5

swisscouple293 Couples - Реальные отзывы TripAdvisor

Since many years we stay at the Novotel Monaco. Always very warm welcome. helpful staff, rooms clean and modern, super and large breakfast buffet. Good restaurant and service. We are looking forward to our next stay!

Dear Guests, First of all, I want to thank you for having chosen the Novotel Monte Carlo and for having taken the time to write this positive review. I was delighted to read you had a pleasant stay with us and you enjoy to come-back to the Novotel Monte Carlo. I thank you for your loyalty. It is a real pleasure and there is no better recognition for the whole team than having loyal guests ! We are already looking forward to welcome you back. Please let me know if you are heading back our way so we can help designing another great stay with us. H5275-EL@accor.com Best regards, Alice Teyssaire Guest Relations Manager

Monaco Historic Grandprix

Примечание: Tripadvisor 4.0/5

197richard Couples - Реальные отзывы TripAdvisor

We upgraded to a junior suite and had a stunning view of the harbour and the swimming pool section of the circuit. The hotel is close to the lifts / escalators linking the railway station to St Devote - very connvenient. Not all the staff speak English.

Dear Richard, First of all, I want to thank you for having chosen the Novotel Monte Carlo and for having taken the time to write this positive review. I was delighted to read you had a pleasant stay with us and you enjoyed the view from your room. We truly appreciate your kind words and hope we do have the opportunity to welcome you back soon. Please let me know if you are heading back our way so we can help designing another great stay with us. H5275-EL@accor.com Best regards, Alice Teyssaire Guest Relations Manager

Последние отзывы: 20

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