Novotel Monte Carlo 3성

고객 평점 (ALL 평가) 4.5/5 3,112 리뷰

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호텔설명

호텔 추가 정보

  • Hotel in Monaco with the Green Key label

  • Outdoor swimming pool with pool bar

  • Azzurra Kitchen, Mediterranean restaurant with seasonal products

  • Meeting and reception rooms for your events

  • A 3-minute walk from Monaco train station

숙박

호텔 위치

Novotel Monte Carlo

16 Bld Princesse Charlotte
98000 MONACO
Monaco

GPS:43.739239, 7.421961

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

Azzurra Kitchen

Enjoy the subtle complexities of Mediterranean cuisine with elegant dishes that showcase fresh local produce. Whether it's indoors or on the terrace, enjoy the fusion of simplicity and creativity.

예약

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  3,112 리뷰

TripAdvisor 평가  4.2/5  2,924 리뷰

2025으뜸 시설

Enjoyable stay, will return

트립어드바이저 평점 5.0/5

lynny1977 TripAdvisor 인증 리뷰

Enjoyable stay, will return Management were fantastic, went above and beyond to make our stay special due to it being a 21st and 60th birthday celebration. Exceptional customer service and we will most definitely return. The view from the terrace was amazing, overlooking Port Hercule and out to sea, we didn’t spend too much time in the room unfortunately but everything was great, complimentary mini bar restocked daily (soft drinks and few snacks), that was a nice touch. Casino square was a short 6/7 minute walk, so the location was ideal. To sum it up, we will definitely return and would highly recommend to anyone thinking about visiting Monte Carlo. Special thanks to Mr Rapin for his impeccable customer service. Management were fantastic, went above and beyond to make our stay special due to it being a 21st and 60th birthday celebration. Exceptional customer service and we will most definitely return. The view from the terrace was amazing, overlooking Port Hercule and out to sea, we didn’t spend too much time in the room unfortunately but everything was great, complimentary mini bar restocked daily (soft drinks and few snacks), that was a nice touch. Casino square was a short 6/7 minute walk, so the location was ideal. To sum it up, we will definitely return and would highly recommend to anyone thinking about visiting Monte Carlo. Special thanks to Mr Rapin for his impeccable customer service.

Great location. Average hotel.

트립어드바이저 평점 3.0/5

nataliea647 Couples - TripAdvisor 인증 리뷰

I would love to give the hotel more stars but realistically I was expecting more. The hotel’s windows did not open to allow airflow. As expected, air conditioning was not available until later in season. But the air was stale and hot. The shower head fell apart. The bed was uncomfortable. Positives: good location near train. Lovely bar area that I visited every night.

Employee Thief in hotel Novotel Monte Carlo

트립어드바이저 평점 2.0/5

27lisa604 TripAdvisor 인증 리뷰

Employee Thief in hotel. As a world traveler, I know better to lock up valuables. But, being in Monaco with no tolerance for most crime, I was lazy for a short moment to leave rm for breakfast in the hotel. That’s all it took to steal Cash & Credit card. Since my husband is the one who pays, I didn’t notice my money missing until the following day when we left Monaco. FYI…When it happens to you, make sure to file police report in Monaco. Hotel will not investigate unless there is a police report. Security cameras are not working. Thief is sly enough to know this! Rest assured I would have filed report if I hadn’t left the country.

Great hotel

트립어드바이저 평점 4.0/5

Svetlana S TripAdvisor 인증 리뷰

Great hotel not far from metro station and walking distance to Monaco attractions . Swimming pool is small and gets very busy. Room was big and kids have had actual bed rather then sofa made into a bed which usually not very comfortable . Had both Shower and bath in a room which was lovely. Food was amazing. Breakfast was also very good with lots of healthy options.

Extremely Disappointed with NOVOTEL Hotel – Never Again

트립어드바이저 평점 1.0/5

roger k TripAdvisor 인증 리뷰

Extremely Disappointed with NOVOTEL Hotel – Never Again We stayed at this hotel on December 18th, 2024, and were extremely disappointed with our experience. After checking in, we went to watch the Paris vs. Monaco soccer match. When we returned to our room at 1 AM, it was very cold outside, and I was eager to take a shower. However, there was no hot water—only warm water. I immediately called the manager, who came to our room to check the water temperature. He confirmed that the water was cold or warm, but not hot at all. He promised to look into it the following morning but did not offer us another room or any alternatives at that time. The following morning, two technicians arrived around 10 AM to inspect the issue. They confirmed that something was wrong with the water system and said it would need to be fixed or further investigated. At that point, I had no idea what to do—no shower, no resolution, and it was cold outside. We had paid over $350 + for the room, yet couldn’t even take a proper shower! By 11 AM, we checked out and escalated the issue to a higher-level manager. Unfortunately, she was rude and dismissive. She claimed the technician had fixed the problem and that the water temperature was now considered normal for the shower. We were shocked by her response—how could the technician have fixed the problem when we had been watching them in the bathroom? She was lying to us. There was no apology, compensation, or offer of any solution. She seemed to trust the technician over the paying customers. We had been traveling for over 12 days through the south of France, staying at excellent four-star hotels, all of which were fantastic—except for the NOVOTEL Hotel. We will never return to this hotel and would not recommend it to others. The lack of service, care, and basic customer attention was absolutely unacceptable. The manager’s rude behavior and complete disregard for customer satisfaction, without offering even a discount or apology, were beyond disappointing.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,193 리뷰 9.5/10 위치
  • 1,429 리뷰 7/10 객실
  • 1,647 리뷰 9/10 서비스
  • 21 리뷰 6.4/10 인터넷 가격
  • 682 리뷰 8.8/10 조식
  • 638 리뷰 6.1/10 안락함
  • 534 리뷰 7.3/10 청결도
  • 405 리뷰 7.1/10 레스토랑

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