Pre-Checkin facility is fine Budget stay opp is fine room with large bed is fine Piloow should also provide alternative than just the thin ones Breakfast buffet could include some real dark bread and healthy food

When we checked in the front desk person mentioned we had to pay for breakfast. We had already paid for it online. And she was rude when we said that. She also asked us to show email proof of the same. Next, the power outlets in the room did not work. So we couldn’t charge our phones. When asked for another room, the response was really bad again. So there are 2 different types of ibis in the same building. Budget and regular. The breakfast for each is served on different floors. No information was provided during check in or at a later point. When we arrived for breakfast on the ground floor near the reception, we took our plates and were in line for the buffet. The lady there insulted us by saying we had to go to the first floor for breakfast. We put our plates down and quietely left. One of our worst experiences ever in Ibis.

Thotel is simple and clean, there is an impressive view from the 11th floor. The doors shut out no sound, be it from the corridor or from the toilet (fortunately, I was there alone). The room was not heated (in January!) and there was no regulator.

The hotel was in a great location near to the Expo and the Football stadium which was my reason for being there. There is a tram stop outside which connects you to the main station so great for access. the staff were very helpful and the rooms were what you expect but the price was a little excessive. The bar area was good and you also have the Novotel next door too. I would have stayed there but no room. Still a good place to base yourself to explore the city.

We reached this hotel by night and was welcomed by the staff at checkin. They had good knowledge of the tourist attractions around and offered a map too to help us. Tram 9 stops right in front of the hotel and very close to the centre. Food was very good.

Hotel Ibis Budget pattern: small but usefull rooms, no extra pillows available (ridiculous...), no ice cubes at the bar (ridiculous II...) - you get what you've payed for! Excellent location, quite near to the Bern Expo tram station.

You basically get what you paid for, the rooms make good use of space but they are not entirely spacious, it's clean and comfortable enough though. Toilet lacks efficient ventilation system and the almost transparent shower room glass door might make it unsuitable for certain guests. The receptionist Jamil (hope I spelled his name right) is extremely helpful and friendly, very admirable working attitude too, bless him. Very good effort by the hotel on the Planet 21 programme too, keep it up and plant more trees!

Excellent location for the free public transport.Better than we predicted but still outrageously expensive for what it is.Staff were very helpful.Pillows were dreadful and towels like sandpaper ,surely Accor could afford better!

Location was found easily by car Price quality was okay-ish compared to Switzerland but could have found an aparthotel at a better price than just a budget hotel Personnel at desk reception were quick, efficient and welcoming However, we had a terrible night sleep due to the housekeeping staff. They were not just having a conversation at 7-8am they were shouting out loud their conversation although we had put a slip "do jot disturb" at the door because we needed our full sleep before we'd hit the road again.

Business trip stayed at the Ibis Budget for 6 nights, because all other hotels were booked. Paid extra for breakfast quote "all you can eat breakfast" which consisted of a bread roll, one type of ham and cheese. Very little breakfast available and I was one of the first in the breakfast room. I had to buy extra food to keep my energy levels up for my working day despite it costing my £12 per day for breakfast at the hotel. No air conditioning and room very hot. Arrived the first day at 12pm after a long journey from the UK and had to wait until 4.30pm to check in when check-in says 12pm. No one on reception in the morning to allow me to discuss issues. Terrible, terrible service and a complete and utter swindle.

Unnecessarily spartan rooms. It felt like they removed features just so they could justify higher prices for their other properties. - Unpleasant check in after completing the online check in - inadequate fixtures (doors to toilet and shower) - unpleasant cleaning fluid smell

Many amenities has to pay extra money. It looks like the room do not have air-conditioning. Unless there is no choice nearby at all, or unless you are really just looking for a place to sleep, it is not recommend to use this facility.

The view of the mountains and horses at the back was very nice. For the budget price one gets a nice warm comfortable bed to sleep in, good shower, some space to put clothes and luggage. Breakfast buffet and parking is also available, costs extra but not expensive. It was easy to park just outside the hotel. The location is good because the restaurants and old town can be reached by walking. The metro is just across the hotel.

I satisfied with everything actually. Just it was bit unusual for me when I checked in in the same reception desk but I suggested to go to other staff who was handling other guest. He didn't have any guest waiting to handle. One main entrance and two different directions and in the end ended up in one reception desk. ;-) I was Front Office Supervisor at Four Seasons Hotels and Resorts.

An average ibis budget though a little bit far from city but easily reached w tram.the tram stop is at the opposite of the hotel, in front of the expo.Moreover we can get free pass for transport from the hotel.