ibis Guarulhos bintang 3

Catatan tamu Avis (Peringkat ALL) 3.9/5 2.304 ulasan

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Deskripsi

Keistimewaan hotel

  • 12 menit naik mobil ke Bandara Internasional São Paulo - Garulhos

  • 13 menit naik mobil ke Terminal Bus Garulhos

  • 4 menit naik mobil ke Jalan Raya Presidente Dutra

  • Hotel 100% bebas asap rokok.

  • Parkir beratap berbayar.

Akomodasi kami

Lokasi hotel

ibis Guarulhos

R. General Osorio 19, Centro, Guarulhos - SP
07024000 GUARULHOS
Brasil

GPS:-23.47274, -46.53252

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok

IBIS KITCHEN

MAKAN SIANG - MAKAN MALAM A LA CARTE - A LA CARTE

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  3.9/5  2.304 ulasan

Peringkat TripAdvisor  3.5/5  3.050 ulasan

nightmare

Catatan Tripadvisor 1.0/5

Mocreu Bisnis - Ulasan TripAdvisor tersertifikasi

for one night, after flight cancellation, the airline accommodated passengers in this hotel. Unfriendly service, poorly maintained rooms, with a foul odor, grubby sheets and expired pillows... if all that wasn't enough, I also found a half-filled bottle of water in the minibar. I was surprised that I was going to get sick, so I didn't even take a shower for fear of using a towel. It was a night of terror! I strongly do not advise

Dear Mocreu Thank you for taking the time to tell us about your experience at the ibis Guarulhos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Guarulhos Airport

NEVER AGAIN

Catatan Tripadvisor 1.0/5

EDUROBES Ulasan TripAdvisor tersertifikasi

Manager she needs to listen What a Guest Gold from Club Accor complain First and Second " Not justified the employees" and Said " She's good everybody like her" If I brought a question to you Because I had more than one problem Never I'll be back

Dear Edrobes Thank you for taking the time to tell us about your experience at the ibis Guarulhos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Guarulhos Airport

Avoid this hotel.Stay somewhere else please!

Catatan Tripadvisor 1.0/5

Meander51082279957 Couples - Ulasan TripAdvisor tersertifikasi

Please avoid this hotel.Stay anywhere else. We booked and paid for 2 nights accomodation. Our flights were delayed so got to the hotel early hours of the 2nd day. They told us - after travelling for over 3 days that because we had not checked in on the first day our entire reservation was cancelled. No booking for us! Too tired to argue we paid for 2 extra rooms. Our travel agent has tried to contact them with no response. How do you cancel a booking of 2 nights if you happen to miss the 1st night? They say they offer a free airport shuttle- we were charged. No staff speak English in the restaurant at all. I left my kindle in our room by mistake. We tried to contact the hotel immediately with no response Our travel agent has sent them numerous mails and no response. We got the taxi driver which we used for a day tour to try and contact the hotel. After numerous tries he got hold of them and they say - no kindle left in the room! Unbelievable- I would have thought you could trust the hotel staff. We will not recommend this hotel to anybody ever! Hope we eventually somehow get a refund for our accomodation which we paid for twice!

Dear Meander, Thank you for taking the time to tell us about your experience at the ibis Guarulhos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We can't identify your name here, please coud you contact us to solve the problem? If there was a wrong charge we will refund. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Guarulhos Airport

Reliable Ibis quaity but they don't listen to customer's complaints

Catatan Tripadvisor 3.0/5

rickbA68ZI Solo travel - Ulasan TripAdvisor tersertifikasi

there is no black pepper inthe restaurant. This hotel has a lot of international travellers and claims to have an international restaurant but there is no pepper not even sachets and not even available on request.

Easy and quick transportation to and from GRU airport.

Catatan Tripadvisor 3.0/5

TheReliant1000 Solo travel - Ulasan TripAdvisor tersertifikasi

This is an average IBIS hotel very good for a night rest specially if you are arriving/departing at/from São Paulo International Airport (GRU). And if you have some extra time it is ok to walk to nearby restaurants and cafes. I felt comfortable about sanitary conditions during my show stay,

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 666 ulasan 8.5/10 Lokasi
  • 1.405 ulasan 4.7/10 Kamar
  • 1.425 ulasan 6.3/10 Pelayanan
  • 23 ulasan 7.3/10 Internet
  • 588 ulasan 4.5/10 Kebersihan
  • 540 ulasan 7.5/10 Sarapan
  • 471 ulasan 4.8/10 Kesepadanan nilai

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