ibis Den Haag City Centre 3 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 1 213

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ibis Den Haag City Centre - Image 1
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Jan Hendrikstraat 10, 2512 GL HAGA, Holandia

Opis

O hotelu

  • Darmowa sieć WIFI

  • Śniadanie w formie podawane od 6.30 do 12.00

  • Lokalizacja w centrum miasta

  • Wypożyczalnia rowerów

  • Zakaz palenia

Nasze pokoje

Lokalizacja hotelu

ibis Den Haag City Centre

Jan Hendrikstraat 10
2512 GL HAGA
Holandia

Pozycja GPS:52.075916, 4.307236

Telefon
Faks +31 70 318 4319

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Śniadanie
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu
W pobliżu obiektu
  • Parking

IBIS KITCHEN

During the day, our restaurant offers a themed approach to food, with themes varying from one ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler !

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 1 213

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 318

Bardzo polecam

Ocena klientów 5.0/5

Kinga Pary - Opinie potwierdzone ALL

Polecam

Careful no heating

Ocena na stronie TripAdvisor 1.0/5

R S Opinia zatwierdzona w TripAdvisor

I cancelled my stay because kindly be aware that there isn’t air conditioning or heating in rooms. This is mostly Booking.com’s problem which does not Highlight missing amenities. Having suffered in summer in one such place I messaged the property and they confirmed that there was no heating. Can’t stay in the middle of winter without heating unless you are really broke. Kindly check with the hotel before paying.

Dear Guest, Thank you for taking the time to share your feedback. We acknowledge your concerns regarding the temperature control within our rooms. Our hotel is equipped with a central air system that maintains a comfortable environment based on the outside temperature. This system efficiently provides warmth during the winter months to ensure our guests' comfort. From October 1st. the system started heating already. We regret any misunderstanding that may have occurred and the inconvenience this has caused you. We hope to be able to welcome you on a future occasion. Best regards, Team ibis Den Haag City Centre

Beware!! Do not book, awful place

Ocena na stronie TripAdvisor 1.0/5

POSITIVI პ Opinia zatwierdzona w TripAdvisor

Big mistake selecting this place for our 4 night stay, BIG!!! I thought this was a decent hotel judging from photos and reviews, but never been more wrong!!! Our stay felt like we were at a run down hostel, not even a decent hostel looks like this. Beware! They charged my card extra $20 after checkout for unknown reasons, only found out after landing in US. Sent Anchor a message but I have a feeling that I’ll never see that money again. We have not used anything in the room as there was nothing to use: no kettle, no tea or coffee, no water, no nothing, not even a garbage 🗑️ bin in the room, front desk said there is a garbage in the bathroom LOL!! Suffocatingly small room, with tiny cheap beds cramped together, two people can’t walk side by side, beds have funny smelling sheets and cover, good luck sleeping in them without being disgusted, small plastic bathroom with glass shower doors making loud cracking noise if you try to close them, safe locker didn’t work, window doesn’t open enough to let in fresh air, extremely long corridor to walk to get to the room, stained carpet in hallways etc. And it is not cheap at all. Needless to say, never coming back nor will I ever consider any of Anchor hotels in future. Disgusting place, literally not worthy of our stay.

Dear Guest, Thank you for taking the time to share your feedback with us. We are genuinely concerned to hear about your experience and we take guest satisfaction very seriously. As we are unable to find a booking under your name, we kindly ask that you contact the hotel directly and provide us with your room number. This will allow us to investigate the matter thoroughly and address any concerns you may have. We hope you will give us another opportunity to provide you with a more satisfactory experience. Best regards, Team ibis Den Haag City Centre

very disappointing and over priced

Ocena na stronie TripAdvisor 2.0/5

Nicholas M Opinia zatwierdzona w TripAdvisor

The room was so cold I had to ask for two extra duvets , Whilst at reception two other people also complained about the same problem. The TV did not work , The light in the lamp above the desk was missing , At breakfast there were no bowls for cereal / fruit and the staff could not find any . The shower was dirty .

Dear Nicholas, Thank you for taking the time to share your feedback. We are sorry that your stay did not fully meet your expectations. Our aim is to provide a comfortable environment for all our guests, and we regret that the temperature in your room was not to your satisfaction. Our central air system is influenced by external temperatures, which proves a challenge to regulate during periods of fluctuations. Furthermore, we would like to address the absence of breakfast bowls during your morning meal. This is certainly not reflective of our standards and we will ensure that our breakfast service is meticulous going forward. Regarding the television and the lamp above your desk, we apologize for the oversight and understand how this can impact the enjoyment of your room's amenities. We strive to maintain our rooms to the highest standard, including ensuring cleanliness in every corner, and we apologize if the condition of the shower fell short of our commitment to excellence. We take your comments seriously and will work diligently to enhance our guest experience. We hope you will consider staying with us again in the future. Best regards, Team ibis Den Haag City Centre

Awful staff

Ocena na stronie TripAdvisor 1.0/5

Julia K Opinia zatwierdzona w TripAdvisor

That was terrible! I had an awful experience speaking with the manager. She spoke to me extremely rude and disrespectfully! I won’t recommend to anyone staying in this hotel with such unprofessional, rude bad-mannered and impolite staff!

Dear Julia, Thank you for your feedback, We are sorry that your stay did not fully meet your expectations, but we also don't seem to have had a booking for you?? It is concerning to hear that you found interactions with management to be less than satisfactory, we don't recognize this at all, since we are always very professional and handle along the behavior of the guests. Nonetheless, we are situated in an ideal location in the heart of The Hague, offering easy access to the city's vibrant shopping areas, cultural landmarks, and the beautiful Scheveningen beach. We hope you were able to enjoy these aspects during your stay. Kind regards, Team ibis Den Haag City Centre

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 047 Liczba opinii 9.3/10 Lokalizacja
  • 1 341 Liczba opinii 5.9/10 Pokój
  • 933 Liczba opinii 8.4/10 Obsługa
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  • 534 Liczba opinii 5.3/10 Czystość
  • 513 Liczba opinii 7.7/10 Śniadanie
  • 228 Liczba opinii 4.2/10 Dobra oferta cenowa
  • 5 Liczba opinii 1.1/10 Strefa wellness

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