Mercure Hotel Haag Central 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 1 405

Mercure Hotel  Haag Central - Image 1
Mercure Hotel  Haag Central - Image 2
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Mercure Hotel  Haag Central - Image 4

Opis

O hotelu

  • W samym sercu miasta, blisko sklepów i kawiarni. Tylko 15 minut od Scheveningen.

  • Łatwy dojazd samochodem i komunikacją miejską

  • W samym centrum kulturalnym Hagi

  • Restauracja, bar i taras

  • Bez możliwości płatności gotówką, hotel akceptuje wyłącznie karty płatnicze

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Lokalizacja hotelu

Mercure Hotel Haag Central

Spui 180
2511 BW HAGA
Holandia

Pozycja GPS:52.076229, 4.317884

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

SPUI 180

We would love to welcome you to our restaurant SPUI 180, where you can enjoy a light meal or snack from our menu, which is regularly updated

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 1 405

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 143

Certyfikat Doskonałości 2023

Good – could have been great

Ocena na stronie TripAdvisor 3.0/5

ESS123 Opinia zatwierdzona w TripAdvisor

Pros: Very centrally located: 10 minutes walk from central station, 5-10 minutes to the main city centre Nice, quite spacious room with a nice view. Bed was OK Large flat screen TV Huge shower, and with a view Complimentary breakfast delivery to the room – however, se cons… Fridge Cons: Breakfast room service: Day 1, filled out the form and delivered personally to staff at the reception. They messed it up, and no breakfast came next morning. Day 2, this time an absolutely enormous breakfast was delivered to the room – great. There was, however, no butter, jam or juice as advertised, and they were a little late. Day 3 – another enormous breakfast (which is nothing to complain about, really), but once again they were a little late, and this time lacking juice and milk for the coffee. If you choose not to have delivery to the room: breakfast buffet is OK, but not impressive. None/few international TV channels, no CNN, BBC etc. Make-up mirror in the bathroom barely hung on the bathroom wall. Seemed like it would fall down if I barely looked at it, which is sketchy because of electrical wires. Did not try the bar. To summarize: most is very good, but they really need to look into their routines for breakfast delivery to the rooms. This may, however, not matter to you at all.

Dear Guest, Thanks for your review about our hotel. We are glad that you had a pleasant stay with us. Please know that we have noted your comments regarding TV channels for future improvements. We are hoping to welcome you back in the future. All the best. Sara Abdelhalim, Front Office Supervisor

Centrally located from every perspective

Ocena na stronie TripAdvisor 4.0/5

Gerry_W_Reisenberger Solo travel - Opinia zatwierdzona w TripAdvisor

The hotel is within walking distance from 2 major train stations, and tram stop as well. So it’s easy to get around. Despite being centrally located, the rooms are really quiet and peaceful which was a very positive surprise. The rooms come with a decent sized desk, allowing you to do some work. Staff are friendly and helpful. I was offered a welcome amenity as ALL Gold member, and some other perks in lieu of an upgrade due to the unavailability of larger rooms. Downside are the very firm beds, which may not be to everyone’s liking. There also was a minor issue with my sink not properly draining. While the staff were very helpful in trying to organise a fix, including a plumber coming out, the problem never was completely solved (although it improved a bit). This might indicate some bigger issues with the plumbing which may lead to issues for future visits. Also housekeeping needs some eye for detail. It can’t be that piles of laundry and cleaning equipment get forgotten and are left in the corridor until the next day (see picture) But in general, good value for money. Due to the central location, many restaurants and bars are within walking distance, as well as the touristic sites.

Dear Gerry, Thank you for taking the time to share your review. We are delighted you had a pleasant experience and appreciated our team members who strive to ensure our guests have the best experience possible. We have taken note of your comments and apologize. We will be assessing the situation. We hope we will have the opportunity to see you again in the future. Best regards, Sara Abdelhalim, Front Office Supervisor

hotel wymaga gruntownej odnowy, jedynie plus za lokalizację

Ocena klientów 1.5/5

Anna Rodziny - Opinie potwierdzone ALL

Hotel czterogwiazdkowy w moim odczuciu zupełnie nie spełnia standardu. Pokój nieświeży, kurz na meblach, zapchana umywalka. Przeraźliwie głośna, źle zlokalizowana klimatyzacja, która nawet na minimalnym ustawieniu dmucha nieświeżym powietrzem wprost na twarz śpiącej osoby. Niewygodny prysznic z opadającą słuchawką, stare, zniszczone meble, lampy w stanie okropnym ze zniszczonymi, czerwonymi abażurami, zaplamiona wykładzina, brudne ,nieświeże firany, niewygodne łóżka- bardzo miękkie materace i fatalne poduszki !!!!

Szanowna Pani, Dziękujemy za poświęcenie czasu na napisanie tej recenzji. Cieszymy się, że doceniła Pani położenie naszego hotelu, które umożliwia łatwy dostęp do atrakcji i rozrywek w sercu miasta Hagi. Jednakże, z przykrością przyjęliśmy informację, że nie wszystkie aspekty Pani pobytu spełniły oczekiwania. Przepraszamy za wszelkie niedogodności związane z urządzeniami w pokoju i ich stanem. Rozumiemy, jak ważny jest komfort i spokój podczas pobytu, dlatego zawsze staramy się dbać o szczegóły, które mogą mieć wpływ na jakość wypoczynku naszych Gości. Ponadto, chcielibyśmy zwrócić uwagę na to, że nasz personel jest dostępny 24 godziny na dobę, aby zapewnić pomoc w przypadku jakichkolwiek problemów lub niedogodności. Zaznaczamy, że zazwyczaj nasze usługi są wysoko oceniane przez Gości i traktujemy Pani uwagi bardzo poważnie, dążąc do zapewnienia przyjemnego pobytu każdemu z naszych Gości. Mimo wspomnianych wyzwań, mamy nadzieję, że w przyszłości zechce Pani ponownie skorzystać z naszej gościnności, abyśmy mogli zapewnić jeszcze lepsze doświadczenia, które odzwierciedlą wysokie standardy Mercure Hotel Den Haag Central. Mamy nadzieję, że odwiedzisz nas ponownie. Sara Abdelhalim, Front Office Supervisor

Customer care at its best!

Ocena na stronie TripAdvisor 5.0/5

Mahesh M Opinia zatwierdzona w TripAdvisor

I stayed at the Hotel Mercure Den Haag from 2nd to the 7th of June 2024. I would like to commend the professional approach of the staff at the Hotel who have been extremely prompt & supportive with all my requests. While departing from the hotel, I even forgot my travel adaptor, which was immediately traced & retained in their safe custody, till it was collected for dispatch. Everyone from the staff at the reception to the crew at the cafe where breakfast was being served were very warm & welcoming. My best wishes to the entire team at Hotel Mercure!

Dear Aniko, Thank you for such a positive review. We are delighted that you had a pleasant stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations; we will be sure to pass on your comments. It would be our pleasure to have you return on another occasion. Very best wishes, Sara Abdelhalim, Front Office Supervisor

Lovely Hotel

Ocena na stronie TripAdvisor 4.0/5

markhY4279WX Couples - Opinia zatwierdzona w TripAdvisor

This is a lovely hotel, which is ideally located a short walk from the shops, bars & restaurants in the centre. There is also a tram stop a short walk away, which is perfect fo getting anywhere. The hotel staff were very welcoming & couldn't do enough for you. The room itself was clean & spacious with everything that you needed. The bed & pillows were the comfiest I've ever had in any hotel I've stayed in, so I slept extremely well. The only negative I could find is that breakfast was extremely expensive.

Dear Markhy, Thank you for taking the time to review your stay. We are delighted that our location was so suited to your needs and that you appreciated the quality service and the high standards which we strive to uphold. We're always looking for ways to make your stay better and will definitely be taking your suggestion into consideration. We are looking forward to welcoming you again. All the best! Sara Abdelhalim, Front Office Supervisor

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 820 Liczba opinii 9.3/10 Lokalizacja
  • 987 Liczba opinii 7.5/10 Pokój
  • 870 Liczba opinii 8.7/10 Obsługa
  • 24 Liczba opinii 4.6/10 Internet
  • 472 Liczba opinii 8.2/10 Śniadanie
  • 396 Liczba opinii 5.9/10 Czystość
  • 10 Liczba opinii 1.7/10 Strefa wellness

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