Mercure Guarulhos Aeroporto 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 1,796 أراء

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Mercure Guarulhos Aeroporto - Image 1
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Mercure Guarulhos Aeroporto - Image 3
Mercure Guarulhos Aeroporto - Image 4
Rua Barao de Maua 450, Centro, GUARULHOS - SP, 07012040 GUARULHOS, Brazil

الوصف

خدمات الفندق الإضافية

  • Mercure is a hotel in Sao Paulo with swimming pool, sauna and spa

  • Use the Airport transfer service in comfort and without rush (check price).

  • 6-minute drive to Avenida Paulo Faccini

  • Only 13 minutes to São Paulo / Guarulhos International Airport.

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موقع الفندق

Mercure Guarulhos Aeroporto

Rua Barao de Maua 450, Centro, GUARULHOS - SP
07012040 GUARULHOS
Brazil

نظام تحديد المواقع العالمي (GPS):-23.47319, -46.53212

الهاتف
فاكس +55 11 91365-9389

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

RESTAURANTE BONJARDIM

Right in the center of Guarulhos, a Mercure Hotel with a variety of à la carte dishes and the BONJARDIM Restaurant serving the best of international cuisine. Open daily for breakfast, lunch and dinner.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  1,796 أراء

تقييم TripAdvisor  4.0/5  1,114 أراء

2024 شهادة تميّز

A Glorified Ibis!

ملاحظة Tripadvisor 1.0/5

traveltalesofales تقييم TripAdvisor المعتمد

While this hotel is a convenient option for travelers passing through São Paulo’s Guarulhos Airport, given its proximity to the airport with free shuttle service, it falls short in several key areas. The hotel's modern exterior and spacious lobby provide a good first impression, but it doesn't take long to notice that some areas of the hotel are a bit tired. Rooms are basic, with minimal updates, and there are occasional issues with noise from the nearby highway, despite being relatively close to the airport. Overall, it’s a decent spot for a layover, but don't expect a Mercure as it feels like a Ibis budget - not even a normal Ibis!! LOCATION:Its prime location near Guarulhos Airport is both its biggest advantage and disadvantage. If your goal is convenience, the Mercure is a winner. It’s a short drive to the airport with the added bonus of a free shuttle service, which makes it ideal for catching an early flight or for a brief stopover. However, the surrounding area isn’t much to write home about – it’s not a tourist destination, and the area lacks much in terms of dining or entertainment options. DINE + DRINK: Didnt have a chance to try their F & B - so cannot comment. ROOM: We stayed in Standard room , so this review is based on that; SIZE: Barely Spacious enough for 2 adults and simple baggage; VIEW: Random view of the city scape ; AIR-CON: Decent Air conditioner that helped in setting the perfect room temperature; BED: Comfortable bed that played the expected part of putting us to sleep; BATHROOM:Tiny sized bathroom with a Stand-in shower; TOILETRIES: basic quality toiletries FACILITIES: Didnt have a chance to check out their facilities SERVICE: Friendly staff that took care of our needs, but have a long way to go when it comes to providing warm hospitality HOW WIRED YOU WILL BE: Free Wi-Fi that works well all over the property, and the speed is good! Small Smart TV dishing out a wide variety of channels spanning sports, news, music, movies, and entertainment - primarily in Spanish

Dear Mr. Vee, We appreciate you sharing your experience with us and we regret that it didn´t meet your expectations. I would like to inform you that we are carrying out retrofits in our apartments, but gradually, focusing on the bathrooms. In addition, we have carried out general renovations in 6 apartments and will soon carry out further renovations, bringing our guests more comfort and modernity. We will pass on your comments to those responsible, so that we have the opportunity to make improvements. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Surprising airport hotel

ملاحظة Tripadvisor 4.0/5

Gershon P تقييم TripAdvisor المعتمد

We have stayed only one night in this hotel with limited expectations & was positively surprised. Despite its location near industrial area, the room & bed quality were very good, as well as the shower & water pressure. I would like to commend Taimara for her service by preparing us two plates of vegetables salad.

Dear Mr. Gersh0np, We very much appreciate your comments regarding your stay at the Mercure Guarulhos Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Visa card was copied by front desk/ front desk people are con artists

ملاحظة Tripadvisor 4.0/5

Sally M تقييم TripAdvisor المعتمد

The review is based on 2 separate stays at this hotel in Feb 23 and March 23. The positives 1. excellent room, noise free, great bed, great internet, hot shower - 10/10 Negatives. 1, when I checked in, the front desk gentleman was extremely particular about getting my extact address and zip code. He made me write it on peace of paper. But he could not read my handwriting and confirmed from me my street address around 6 times as if his life depended on it. I had not written my zip code. he said, its my legal obligation to reveal zip code to hotel - else he wont check me in. Well, I did reveal my zip code. Soon after i checked in my room, within 30 minutes -there were multiple attempts to use my credit card (same one) all over the world, the same card I had used to buy my room at this hotel. Luckily, my credit card address and where I actuallly lived were different. So despite hom making sure, he got my address, he never got my address associated with credit card ( big chuckle!!) . I won/ he ( front desk of this hotel) lost. he kept tryng to use my card for 3-4 days and finally gave up! 2. On another occasion in same hotel, I ordered room service ( food) and paid by credit card to guy bringing food to my room. ( it was 0200 am). within few hours, when I was checking out at 1000 am, the front desk almost called the police on me, insisting I had not paid for the food. Luckily, I had email confirmation from my credit card provider confirming the payment and I was able to prove them. but they tried extremely hard to make me pay second time. They had made sure I never got any receipt when I had paid at 0200, the previous night, though I asked many times. Final Conclusion - I am NOT Brazilian. This hotel is NOT for the weak person. The rooms are GREAT but you need to be VERY STRONG mentally to deal with wicked con artists front desk folks.

Dear Mrs. Sally, Thank you for sharing your experience at the Hotel Mercure Guarulhos Aeroporto. Could you please provide us with an email or phone number so we can contact you? We need more information to understand what happened, in this way we will have the opportunity to solve any mishap. We will await your return. Sincerely,

Best option between two flights

ملاحظة Tripadvisor 5.0/5

Gerardo F المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Wonderfull service and easy location. My room was big and confortable enough for me to rest, work and be prepared for the next flight. There is a lot of options for eating, exercise, having sauna. And the shuttle service is the best.

Dear Mr. Gerardo, We very much appreciate your comments regarding your stay at the Mercure Guarulhos Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

DIRTY DECAYING CHAIRS IN THE DINING ROOM.

ملاحظة Tripadvisor 2.0/5

E9556APsm Couples - تقييم TripAdvisor المعتمد

On what planet is it acceptable to put dirty decaying chairs in a dining room and expect customers to pay for the privilege of sitting on them. The corridors are dark and dirty. The rooms are well beyond their sell by date and the layout is totally unsuitable. The only redeeming features are the staff and the airport shuttle. However these are not enough to bring me back. ACOR shame one you.

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Guarulhos Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Let me clarify that all chairs in the restaurant will be undergoing renovation soon. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

بالاشتراك مع TripAdvisor

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جميع فنادقنا في Guarulhos

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