Grand Mercure Brasilia Eixo Monumental 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 3,752 أراء

نضمن لكأفضل سعر
Grand Mercure Brasilia Eixo Monumental - Image 1
Grand Mercure Brasilia Eixo Monumental - Image 2
Grand Mercure Brasilia Eixo Monumental - Image 3
Grand Mercure Brasilia Eixo Monumental - Image 4
Setor Hoteleiro Norte quadra 5, Bloco G, 70705913 BRASÍLIA, البرازيل

الوصف

خدمات الفندق الإضافية

  • Close to the National Stadium, Convention Center and Brasilia Shopping.

  • Relaxation area with heated pool, sauna and top-floor gym.

  • Area for corporate and social events, with capacity for up to 350 people.

  • 18-minute drive by car to Brasilia Airport.

  • Visit the CAPIM DOURADO restaurant for contemporary Brazilian cuisine.

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موقع الفندق

Grand Mercure Brasilia Eixo Monumental

Setor Hoteleiro Norte quadra 5, Bloco G
70705913 BRASÍLIA
البرازيل

نظام تحديد المواقع العالمي (GPS):-15.788328, -47.890239

الهاتف
فاكس +55 61 3424-2001

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  3,752 أراء

تقييم TripAdvisor  4.5/5  1,542 أراء

2024 شهادة تميّز

Comfortable in many ways

ملاحظة Tripadvisor 5.0/5

JerrySamN تقييم TripAdvisor المعتمد

The Grand Mercure is wonderful! The rooms are modern and very comfortable and staff is very friendly and helpful. We’ve been here 3 times and every day started with a cheering warm greeting from the staff. Most of them even remember us from previous years. Nadia, in Capim Dourado restaurant, even greeted us with hugs. Her service is very considerate and warm. She brought us dishes on the table right after the previous dish finished and having the second dish when it was hot to make the food more enjoyable and delicious. We give her 5 stars service. We’ll certain stay there again. Thank you for making the place as our own home. Jerry and Jeane

Dear Mr. Jerry and Mrs. Jeane, Thank you for sharing your positive experience with us! We are very pleased to know that you had an excellent stay and that you enjoyed our accommodations and especially our service. Your compliments will be shared with our teams. We look forward to welcoming you back soon for more pleasant moments at Grand Mercure Brasília. Sincerely, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

ملاحظة أراء العملاء 5.0/5

Fernanda L. A. المسافرون بغاية العمل - تقييمات مؤكدة لفندق ALL

Excelente todo Mis felicitaciones a Luciana y Mota por la atención Los elegimos para alojar al equipo de INTERPOL y se sintieron todos súper a gusto y muy cómodos Los felicito

Estimada Sra. Fernanda, Le agradecemos por compartir su experiencia positiva con nosotros y por habernos elegido. Nos alegra saber que tuvo una buena estadía y que disfrutó de nuestras instalaciones, servicios, restaurante y atención. Esperamos recibirla nuevamente muy pronto para más momentos agradables en el Grand Mercure Brasília. Atentamente, Luisa Guerra Supervisora de Guest Experience Grand Mercure Brasília

Business Trip

ملاحظة Tripadvisor 4.0/5

Dream288595 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Great location and excellent staff. My booking happened at the same time some sort of conference was happening in the city and there was a big group in the hotel, so things got busy - but they managed. The elevators were under renovation, and tho that's a circumstance, the wait was pretty annoying. But overall, an enjoyable stay.

Dear Guest, Thank you for sharing your experience with us. We are pleased to know that you had a good stay and appreciated our location and service. We sincerely apologize for the inconvenience caused by the elevator renovations during your stay. We hope to welcome you back soon and provide an even more enjoyable experience at Grand Mercure Brasília. Sincerely, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

Management problems

ملاحظة Tripadvisor 3.0/5

183regulartraveller المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

I stayed at the Grand Mercure from Sunday till Friday for work. Staff are fantastic and speak a very good level of English. There was a queue at check-in that resulted in more staff serving customers. The gym is good but could do with an update and earlier opening. Sadly, one elevator was closed for maintenance and the remaining two elevators operated on two independent systems meaning it took often more than 15 minutes to get to my room or downstairs in absolutely packed elevators or using a non a/c fire staircase. This could have been easily avoided by accepting fewer bookings. A premium hotel works around the needs of its guests, not the other way round.

Dear Guest, We sincerely thank you for sharing your experience with us. Receiving feedback from our guests is essential to us. We are glad to know that you had a pleasant stay and appreciated our service. We deeply regret that your stay did not meet your expectations and for the inconveniences you faced. This is not the standard of service we strive to provide, and your satisfaction is our priority. Your comments are extremely important as they help us identify areas that need attention. They will be shared with our team so we can implement the necessary improvements. We hope to have the opportunity to welcome you again at Grand Mercure Brasília, providing a more pleasant experience. Sincerely, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

Great place to have dinner!

ملاحظة Tripadvisor 5.0/5

René Felipe Q تقييم TripAdvisor المعتمد

Food was gorgeous and the atmosphere was great. The only issue is the language, since the waitress only spoke Portuguese, but she made the job anyways. The meals were good in price and quantity, and the restaurant was just across the street from our hotel. I would definitely recommend this place for any visitor!

Dear Mr. Felipe, Thank you for sharing your positive experience with us and for recommending our restaurant! We are glad to hear that you had a pleasant time and enjoyed our restaurant. Your feedback is very important to us and will be shared with our team so we can continue to make improvements. We look forward to welcoming you again soon for more enjoyable moments at Grand Mercure Brasília. Kind regards, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

بالاشتراك مع TripAdvisor

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