新加坡罗克西雅高美爵酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 5,082 评论

新加坡罗克西雅高美爵酒店 - Image 1
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描述

酒店其他优惠

  • 1 分钟即可到达 Marine Parade 地铁站,您可以在那里搭乘地铁直接前往滨海湾花园、乌节路等地

  • 提供 576 间宽敞的客房,面积为 32 平方米(345 平方英尺)以上

  • 室外游泳池

  • 设有屡获殊荣的餐饮店

  • 免费无线网络和设备齐全的健身房

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酒店位置

新加坡罗克西雅高美爵酒店

50 East Coast Road, Roxy Square, Marine Parade Rd
428769 新加坡
新加坡

GPS:1.303559, 103.904625

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  5,082 评论

TripAdvisor 评级  4.1/5  5,766 评论

客户意见评级 3.5/5

Huishan H. 朋友住宿 - 所有已确认评论

隔音不好 淋浴在浴缸里 浴缸下水慢 整个人站在洗澡水里

Dear Ms H., Thank you for your feedback regarding your recent stay. We are pleased that you appreciated the location; however, we regret to hear about the noise and the water drainage issues in the bathtub. Your comments are valuable as we continuously strive to enhance our guest experience. Kind Regards Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

客户意见评级 4.5/5

Yi L. 家庭住宿 - 所有已确认评论

干净整洁,服务很好,位置不错,卫生设备略为老旧

Dear Mr Yi L., We very much appreciate your wonderful review regarding your stay at the Grand Mercure Singapore Roxy. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Not as good as our visit in 2024

Tripadvisor 评级 3.0/5

Shane S 经 TripAdvisor 认证的评论

Our junior suite was next to the elevators despite requesting a room far away from the elevators. The suite was not attractive, very dated with a domestic size fridge in the lounge area. The bed and pillows were comfortable. Lots of storage space. Waited 5 minutes to get hot water in the shower. Appalling hygiene in the bar area which provides the evening canapés and drinks for certain guests depending on their Accor status or room category. They need a sign stating, “PLEASE DO NOT EAT DIRECTLY FROM THE BAIN MARIE”. We witnessed a man using his fork to take food from the Bain Marie and eat it directly from the fork, which then went back into the Bain Marie for more food.In addition, children need to be prevented from touching the plates underneath the buffet food area. Put the plates out of their reach. It is disgusting to have a child touching numerous plates that must be used by other unsuspecting guests. They are not toys. We didn’t eat any more food after we saw these incidents

客户意见评级 4.0/5

Yongbiao H. 商务住宿 - 所有已确认评论

已经在这个酒店住了20几年了。对酒店还是很有感情的。但酒店装修整体感觉比较旧了。比较落后了。现在酒店连矿泉水都省了。一次性物品如梳子要打电话要才提供。这边要特别吐槽一下那个木柄牙刷,特别难用,非常硌手。希望换掉这个物品或者要厂家改善设计。用了几年了怎么可能没有旅客反馈呢?浴缸也很老了,其实很少人用浴缸,可以考虑去掉还可以省水,还好之前的浴帘去掉了,不然体验感更不好。当然酒店的前台服务和大堂的服务人员都很不错。早餐也有改善一些。感谢给我机会反馈一下酒店。总体酒店还是不错的。谢谢!

Dear Mr Yongbiao H., Thank you for taking the time to tell us about your experience at the Grand Mercure Singapore Roxy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Comfortable Hotel when you are transiting Singapore

Tripadvisor 评级 4.0/5

TravelEverwhere 经 TripAdvisor 认证的评论

This is not a ‘flashy’ new Singapore Hotel but I find it very convenient when I transit overnight in Singapore. I have stayed overnight here 7-8 times a year for the past 3-4 years when my connecting flights require an overnight in Singapore. It is a short taxi ride from Changi which is convenient when catching early morning flights. East Coast road is at the rear of the hotel and is a road full of good restaurants and bars. Now the new MRT line is open, Marine Parade station is opposite the hotel thus providing easy transport throughout Singapore. The rooms are showing their age but as I said, it is only overnight. One thing that I do not like is the shower over the bath. I have to take extra care with my bad back but I can adjust! This was the normal bathroom design years ago when this hotel was built.

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其他网络用户评价我们的酒店

  • 1,969 评论 9.6/10 位置
  • 2,136 评论 7.3/10 房间
  • 2,316 评论 9/10 服务
  • 50 评论 6.7/10 上网
  • 920 评论 8/10 舒适度
  • 865 评论 7.4/10 清洁度
  • 584 评论 5.7/10 氛围
  • 559 评论 8/10 早餐

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