Grand Mercure Singapore Roxy bintang 4

Catatan tamu Avis (Peringkat ALL) 4.3/5 5.609 ulasan

Jaminan Harga
Terbaik
Grand Mercure Singapore Roxy - Image 1
Grand Mercure Singapore Roxy - Image 2
Grand Mercure Singapore Roxy - Image 3
Grand Mercure Singapore Roxy - Image 4
50 East Coast Road, Roxy Square, Marine Parade Rd, 428769 SINGAPURA, Singapura

Deskripsi

Keistimewaan hotel

  • 1 menit ke Stasiun MRT Marine Parade rute langsung ke Gardens by the Bay, Orchard, dan lainnya

  • 576 kamar tamu yang besar, mulai dari 32 m²

  • Kolam renang luar-ruang

  • Gerai F&B pemenang penghargaan

  • WiFi gratis dan gym dengan peralatan lengkap

Akomodasi kami

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Lokasi hotel

Grand Mercure Singapore Roxy

50 East Coast Road, Roxy Square, Marine Parade Rd
428769 SINGAPURA
Singapura

GPS:1.303559, 103.904625

Telepon
Fax +65 6344 8010

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.3/5  5.609 ulasan

Peringkat TripAdvisor  4.0/5  5.722 ulasan

Horrible customer Service especially front desk

Catatan Tripadvisor 1.0/5

Ambassador706227 Ulasan TripAdvisor tersertifikasi

It was horrible experience, and it make me angry and remind this terrible customer service whenever they send promotion email to my email account. I had during my recent stay at the Grand Mercure Roxy Singapore from September 10th to 12th, 2024. I had booked two rooms under the same name and made a special request over the phone for the rooms to be on the same floor if possible next door, as I was traveling with an elderly group, including two individuals in their 80s, one of whom has a disability. - They allocated rooms on the 7th and 8th floors, even end of corridor far from elevator which caused significant inconvenience for us. - No complimentary water bottles in the rooms, citing environmental protection. However, you have to buy for in Hot Singapore weather - The extra bed that was provided was in poor condition - Despite having no service charge listed at the time of booking, I was suddenly charged a 10% service charge. - When I questioned this, I was told it was part of the "Tax," and mandatory. - What was more insulting was the staff's attitude. Instead of addressing my concerns, they tried to "educate" me, stating that this 10% charge is standard across all hotels in Singapore, - Even manager told me it was my responsibility to check the Terms and Conditions in the email link they had sent. (there are no T&C in booking email Do not stay this hotel!!!!!

Enjoyable Dinner!

Catatan Tripadvisor 5.0/5

Journey42238209859 Keluarga - Ulasan TripAdvisor tersertifikasi

We would like to thank Matt Zul, Alvin, Jonathan and Susan for their seamless team work, great personality and efficiency. We had an enjoyable evening with great food, most importantly great service, clean and comfortable environment to dine in. Kudos to the team!

lokasi dekat dgn stasiun mrt, bus stop dan mudah cari makan

Catatan tamu Avis 4.5/5

Anonim Teman - Ulasan terverifikasi ALL

setiap pagi bisa jalan di tepi pantai

Dear {guest_first_name} K., We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

lokasi strategis dan ada MRT langsung ke kota, namun belum ada ke bandara

Catatan tamu Avis 4.5/5

Derry A. P. Bisnis - Ulasan terverifikasi ALL

Selalu menginap disini dari tahun 2014 hingga sekarang baik untuk dinas maupun berlibur memberikan pengalaman yang cukup baik. Namun di awal bisa ditanyakan terlebih dahulu mengenai keanggotaan accor grup kepada pemesanan supaya bisa disiapkan kamar dengan pengalaman yang lebih baik apabila sudah tergabung di accor grup.

Dear Derry A. P., Thank you for taking the time to tell us about your experience at the Grand Mercure Singapore Roxy. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

kamar yang besar dan bersih

Catatan tamu Avis 5.0/5

Santoso Pasangan - Ulasan terverifikasi ALL

pengunjung pasangan yang berlibur

Dear Mr Santoso H., We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.612 ulasan 9.3/10 Lokasi
  • 2.326 ulasan 6.8/10 Kamar
  • 2.414 ulasan 8.8/10 Pelayanan
  • 92 ulasan 4.2/10 Internet
  • 962 ulasan 6.9/10 Kebersihan
  • 670 ulasan 5.7/10 Fasilitas
  • 627 ulasan 7.1/10 Sarapan
  • 591 ulasan 5.3/10 Suasana

Diberdayakan oleh Trustyou

Properti kami yang lain di sekitar

Semua hotel kami di Singapura

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.