ibis Rugby East 3 estrelas

We were visiting this area and whilst the hotel is in a predominantly industrial area it offers everything you need as a base if you are happy to relax in hotel in the evening. Very friendly staff at check in and at breakfast and reasonable priced bar prices so really met our expectations

I stayed her for one night on a business trip in August 22. It is a bland hotel on an industrial estate on the (very) outskirts of Rugby, close to the M1 and A5. Check in was OK and the room was clean and a decent size. The bed was comfortable but the air-conditioning was very noisy and in the end I decided to turn it off despite it being a hot evening. Shower was fairly good as well, so overall in this respect things were good. The sound on the TV was dreadful, very tinny and hard to understand, but at least it worked and did not keep dropping signal. I wanted to eat dinner but on check in was told that last orders that night would be 7:45 pm, which seemed very early, especially when told the bar would be open until midnight. The restaurant is next to the bar, and the only difference between the two areas is the type of seating, which reminded me of a school canteen. Anyway having decided to just accept the early times and eat there I went down and placed my order for one of their daily specials, Hunters chicken with saute potatoes and veg. Sounded great, but when it was delivered I was a bit shocked, as it was the smallest piece of chicken I have ever seen. Potatoes were nice, and there was lots of cheese and bacon, but the veg was tasteless and very wet, seemed to have been boiled to death for many days! Breakfast the following day, charged at £10 despite the website saying it was £8.95, was equally as bad. Firstly the main coffee machine was broken, then the toaster also would not work, and when they fixed it (after I had finished by breakfast), it only cooked the bread on one side. The sausages were rock solid, overcooked and then left to dry out, the bacon was OK, as were the beans, but generally very poor. Certainly not worth £8.95, let alone £10. Overall very disappointing for a big brand name hotel. I certainly won't be rushing back despite it being close to where i will be every few weeks. I will be looking for other alternatives as this was not worth the money being charged.

The room was decently sized and clean, which is all you can really ask for from a hotel like this. The car park is also large and appeared to be well covered with cameras. The staff were pleasant and the breakfast was good, served early enough for business travellers on weekends with an early start. The location is a little out of the way of everything, but that's not really the hotel's fault.

We stayed for 2 nights and chose this hotel based on its location and family we were visiting. After reading previous reviews, I was concerned BUT overall the hotel was excellent for a budget chain. We did not eat in the restaurant, but from what we observed at breakfast, it looked fresh and plentiful with fresh pastries… Check-in was quick and efficient and the lift wasn’t as slow as we thought. It did the job perfect. Room was spacious with 2 comfy single beds .. It seemed to be a new style Ibis, and was fine. Downside was only 1 tea bag for 2 of us staying 2 night, but this was rectified by visiting reception. Bathroom was clean and 2 huge soft towels (no hand towels). There was no cold water in the sink tap (it wasn’t flowing), but this didn’t really bother us and managed to wash hands with the hot. Shower pressure was good and I like the large shower too. We mentioned the tap on leaving and hopefully this will be fixed before the next guests check in. Overall a pleasant stay. Room was quiet – I was at the hospital with family over night and managed to get a full sleep during the day, thanks to the black out blinds and quiet conditions in the corridor. Thanks Ibis for a great stay.

Food is shocking. Its not bad its omg bad. Breakfast is part cooked on 1 side. Rind in bacon is silky not cooked at all. Sausages lightly cooked on 1 side only, raw black utting. The staff do their best but lack of training is so obvious the management should ne sacked. Bedroom Shower dribbling out, room v v hot, asked for double bed and got a single The lift is slow but the doors at reception open the wrong way so it's chaos. The best bit as leaving.