ノボテル香港センチュリー 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 2,216 件のレビュー

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説明

ホテルのその他の情報

  • 香港コンベンション & エキシビジョンセンター(HKCEC)まで徒歩8分

  • 香港の主要ショッピング街、銅鑼湾に近い中心部の立地

  • 香港駅まで無料のシャトルを運行。エアポートエクスプレス(有料)への接続に便利

  • 香港の主要ショッピング街、銅鑼湾に近い中心部の立地

  • 6つのファンクションルームでは、500名様まで収容可能です

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ホテル所在地

ノボテル香港センチュリー

238 Jaffe Road, WANCHAI, 香港
香港
中国香港特別行政区

GPS:22.278836, 114.176504

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  2,216 件のレビュー

トリップアドバイザーの評価  4.0/5  4,114 件のレビュー

2024エクセレンス認証

Nice hotel, well located, good staff, rooms a bit basic.

トリップアドバイザーの評価 4.0/5

RoyalSilk トリップアドバイザー認証口コミ

Very nice hotel. Pleasant staff. The chap on reception tried hard - and succeeded - to find me a room with a view of Victoria Harbour. Great breakfast. Rooms are small, but this is Hong Kong. The rooms however could do with a refresh - they are somewhat basic but clean and acceptable. The hotel itself is well located off the main tram route on Henessey Road and reasonable walking distance of both Wan Chai and Exhibition Stations. Would definitely recommend.

memorable trip 2024 ~ hongkong

トリップアドバイザーの評価 5.0/5

Sherpa09278042994 トリップアドバイザー認証口コミ

Me and my husband decided to stay in this hotel because of the location and the reviews. The hotel staff are nice and friendly, after she learn than we are the first time come to hong kong, she introduce the famous dishes which only “local” will know. really appreciate.

Dear Guest, Thank you for this great review. It is very rewarding to learn that we provided you with the perfect stay and we are glad our location was ideal for your time here. We also appreciate your kind comment about our team; the acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly uphold our performance. We look forward to welcoming you back soon. Kind regards, Ohad Tiktinsky, General Manager

Not a Novotel

トリップアドバイザーの評価 1.0/5

matthewglynn Couples - トリップアドバイザー認証口コミ

Room looked nothing like the photos. Dark and dingy room, we were told was an upgrade. I hate to think what our original room looked like. Not what I’ve come to expect from a Novotel. Property is very tired and in bad need of renovation. Most staff were surly and inattentive. Concierge when asked to assist merely fobbed us off to wait for his assistants. The only friendly staff were the housekeepers. Restaurant at breakfast was good food but staff aim seemed to be to move people out as quickly as possible. A disappointing experience from one of my favourite hotel brands.

Dear Matthew, Thank you for taking the time to share your feedback. We are pleased that you found our breakfast offerings to your liking and that our housekeeping staff provided a friendly presence during your stay. However, we regret that your room did not live up to the bright and welcoming standards that we aim to provide, and we apologize for any discomfort this may have caused. Moreover, we are sorry to hear that interactions with some of our staff did not reflect the high level of service we strive to maintain. We will follow up on this with our team. While our concierge service is typically noted for its helpfulness, it is clear we fell short in this instance, and for that, we offer our sincere apologies. Nonetheless, we hope to assure you that the well-being and satisfaction of our guests are our top priorities, and we are constantly working on improvements to enhance our guests' experiences. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Ohad Tiktinsky, General Manager

Will be back, great experience.

トリップアドバイザーの評価 5.0/5

Liana_tree ビジネス - トリップアドバイザー認証口コミ

Centrally located, taxi ride a short 10-15 min minute ride to most locations on the island. Short walk to mrt, tram stops. Service was exceptional. Staff are so efficient and pre-empt your needs. Rooms were clean, tad dated furniture but Tv was modern, WiFi strong and huge working desk. Mr Frankie housekeeping was and Mr Steven/Stephen at front desk were wonderful. Checking in and out was super fast despite not being a Accor member, impressive. Housekeeping did their work fast and thoroughly. Nice partial view of the harbor and city lights too. It’s not luxury but great value for its location and purposes. Note like all other HK hotels, bring your own toothpaste and toothbrush. Bedroom slippers were still provided.

Dear Liana, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you found our service exceptional and that you appreciated the modern amenities such as the TV, strong WiFi, and the spacious working desk. We're also pleased that our staff, including Frankie and Steven, made a positive impression with their efficiency and anticipatory service. However, we take note of your comments regarding the furniture. Our guestrooms underwent a refurbishment in 2017 with some additional touch-ups in 2023, and we are always looking for ways to enhance guest comfort. Finally, we are thrilled that you enjoyed the panoramic partial view of the harbor and city lights. Our central location is indeed a highlight for many of our guests, and we're glad it contributed positively to your stay. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Ohad Tiktinsky, General Manager

Convenient hotel with lovely staff

トリップアドバイザーの評価 5.0/5

Eva W トリップアドバイザー認証口コミ

The best customer service, beautiful lobby and lovely staff who offered us shower facilities to freshen up before our room was ready. Special thanks to Kate and Sanki at reception. We also enjoyed the lobby and and facilities. Check in process was very smooth and we would stay here again for sure!

Dear Guest, Thank you for this great review. We are genuinely thrilled to hear about your wonderful stay at Novotel Century Hong Kong. We are delighted that you appreciated the efficient check-in process, our welcoming lobby, and the readiness of our team to provide shower facilities for your comfort before your room was prepared. It's heartening to know that Kate and Sanki at reception contributed positively to your experience. Our staff takes great pride in delivering exceptional service, aiming to create a memorable stay for every guest. We look forward to welcoming you back soon. Kind regards, Ohad Tiktinsky, General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 38 件のレビュー 8.9/10 インターネット
  • 1,294 件のレビュー 4/10 快適さ
  • 1,158 件のレビュー 8.4/10 清潔さ
  • 988 件のレビュー 8.2/10 朝食
  • 776 件のレビュー 8.1/10 料理

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