Novotel Aachen City 4 stelle

Giudizio clienti (Valutazione ALL) 4.6/5 1.687 recensioni

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Novotel Aachen City - Image 1
Novotel Aachen City - Image 2
Novotel Aachen City - Image 3
Novotel Aachen City - Image 4
Peterstrasse 66, 52062 AACHEN, Germania

Descrizione

I plus dell'hotel

  • Ricca colazione a buffet servita nel ristorante internazionale

  • Ampie camere con divani, WIFI e stazioni caffè/tè

  • Sala fitness con vista sulla città

  • Hotel adatto alle famiglie

  • Hotel dog-friendly

Le nostre sistemazioni

Prenota questo hotel
Camera 1

Posizione dell'hotel

Novotel Aachen City

Peterstrasse 66
52062 AACHEN
Germania

Coordinate GPS:50.777675, 6.09233

Telefono
Fax +49 241 5159599

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Parcheggio
  • Gli animali sono i benvenuti
  • Navetta
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

NOVO² BAR, LOUNGE AND EATERY

Il ristorante inizia la giornata con la colazione a buffet in un ambiente moderno. Serviamo piatti da tutto il mondo e specialità regionali. Le nostre camere sono climatizzate e il nostro team dell'ospitalità è ansioso di darvi il benvenuto.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.6/5  1.687 recensioni

Giudizio clienti 1.5/5

Giovanni S. Azienda - Avvisi confermati di ALL

Dear Giovanni S., Thank you for your feedback. We are very sorry that your stay was disturbed by the fire alarms during the night. Unfortunately, on both occasions someone activated the manual fire alarm button in the public parking garage located underneath our hotel, even though there was no actual fire. For safety reasons, the parking garage alarm system is directly connected to our hotel’s fire alarm control center. In the event of a real fire in the garage, the hotel would also need to be evacuated immediately to ensure the safety of all guests and staff. Therefore, the alarm and evacuation procedures are triggered automatically and cannot simply be ignored. We completely understand how frustrating and disruptive this must have been, especially happening on two consecutive nights, and we sincerely apologize for the inconvenience caused. It is very unfortunate that this affected your overall impression of your stay so significantly. At the same time, we are pleased to hear that you enjoyed the breakfast and our restaurant. We would truly appreciate the opportunity to welcome you again in the future and hopefully convince you of the positive experience we normally strive to provide for all our guests. Mit herzlichen Grüßen | With kind regards Lilly Dohmen Guest Relation Agent Novotel Aachen City Peterstr. 66 – 52062 Aachen – Germany T +49 (0)241 51 59 290

Giudizio clienti 3.5/5

Daniele M. Famiglie - Avvisi confermati di ALL

Dear Daniele M., Thank you for your feedback. We appreciate your comments regarding the cleanliness of the rooms. However, I regret to hear about the issues with the hygiene kit and the refrigerator. Your concerns will be taken into consideration for future improvements. Mit herzlichen Grüßen | With best regards Lilly Dohmen Guest Relation Agent Novotel Aachen City Peterstr. 66 – 52062 Aachen – Germany T +49 (0)241 51 59 290

Giudizio clienti 3.5/5

Barbara M. Coppie - Avvisi confermati di ALL

Dear Barbara M., Thank you for choosing our hotel, and we are pleased that you found a good base for your activities. We hope to welcome you again in the future. Mit herzlichen Grüßen | With best regards Lilly Dohmen Guest Relation Agent Novotel Aachen City Peterstr. 66 – 52062 Aachen – Germany T +49 (0)241 51 59 290

Giudizio clienti 4.5/5

Chiara C. Famiglie - Avvisi confermati di ALL

Dear Chiara C., Thank you for your positive feedback! We are delighted to hear you enjoyed the room and our team's service. We appreciate your input regarding the breakfast pricing and cleaning schedule, which helps us improve. We hope to welcome you back in the future! Mit herzlichen Grüßen | With best regards Lilly Dohmen Guest Relation Agent Novotel Aachen City Peterstr. 66 – 52062 Aachen – Germany T +49 (0)241 51 59 290

Giudizio clienti 4.5/5

Nicola T. Famiglie - Avvisi confermati di ALL

Dear Nicola T., Thank you for your positive feedback. We are pleased that you appreciated our location and the style of our hotel. We hope to welcome you again in the future. Mit herzlichen Grüßen | With best regards Lilly Dohmen Guest Relation Agent Novotel Aachen City Peterstr. 66 – 52062 Aachen – Germany T +49 (0)241 51 59 290

Altri utenti web che hanno valutato il nostro hotel

  • 1.063 recensioni 8.3/10 Posizione
  • 1.217 recensioni 7.3/10 Camera
  • 1.127 recensioni 9/10 Servizio
  • 19 recensioni 3.8/10 Internet
  • 704 recensioni 8.4/10 Colazione
  • 475 recensioni 8.8/10 Pulizia
  • 296 recensioni 4.4/10 Rapporto qualità/prezzo
  • 9 recensioni 2.3/10 Piscina

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