ibis budget Boulogne Sur Mer Centre les Ports 2성

고객 평점 (ALL 평가) 4.1/5 1,308 리뷰

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호텔 추가 정보

  • Reception desk open from 6:30am to 10pm

  • City center, between train station & port. Access Nausicaá Aquarium on foot

  • Balanced and gourmet buffet breakfast

  • Monitored private car park (for a supplement)

  • Snacks available every evening at reception

숙박

호텔 위치

ibis budget Boulogne Sur Mer Centre les Ports

2 Bis, Boulevard Daunou
62200 BOULOGNE SUR MER
France

GPS:50.719589, 1.607911

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체크인 시간 : 부터 - 체크아웃 시간 : 까지

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  • 조식
  • 100% 금연 호텔

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ALL 평가  4.1/5  1,308 리뷰

TripAdvisor 평가  3.5/5  732 리뷰

Ibis, near the Basilica, Boulogne-sur-Mer, France

트립어드바이저 평점 5.0/5

Gina F TripAdvisor 인증 리뷰

A stayed in this lovely clean hotel located opposite the Basilica for 10 nights, literally on the highest part of Boulogne-sur-Mer. Although I was allocated a room overlooking a car parking area, the location of this room wasn't so great as smokers would gather down at the carpark and talk loudly into the night. After putting up with this for about 3 nights, I requested another room and the hotel staff were only too willing to move me into another room which I was very happy with. It also overlooked the Basilica within the medieval fort. The breakfasts were one of the best I experienced in Europe and the friendly staff were more than happy to accomodate my requests for an iron and a kettle. A small supermarket and grocer were also just around the corner which was very handy. Thank you to the staff of this hotel for your hospitality.

Hello, I'm glad to read you had a very nice stay at the ibis styles, you can leave them a comment directly to their proprety page ;)

Absolutely shocking experience

트립어드바이저 평점 1.0/5

asandhu_13 가족 - TripAdvisor 인증 리뷰

We chose to stay here the night before we were due to catch the ferry back to London and wanted to take the kids to the aquarium so the location was perfect. Arrived to be told I couldn’t use the car park despite lots of spaces because someone had booked all the spots in advance - having been told we couldn’t book in advance ourselves. We had booked a family room - I have a 2 and 4 year old. The radiator was off the wall with exposed wires on show - not exactly ideal with small children in a room. To top things off there was an exposed drain pipe in the room - which meant when the room above decided to have a 2 hour plus shower at 230am it sounded as though the room was being flooded. We went to reception to see if they could investigate the noise - but nobody at reception and no answer on the 24 hour call number. Safe to say the room should not have been occupied. Customer service at the hotel itself was shocking. I wasn’t expecting a luxury experience but this was by far the worst experience I have ever had in a hotel.

Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour.

Very good choice

트립어드바이저 평점 4.0/5

nytexano TripAdvisor 인증 리뷰

The Comfort double, although tight for 2 people, lived up to its description plus provided unobstructed daylight and a view of the river Housecleaning was meticulous. The location was central: easy to arrive at the castle, the university, and the beach. A large grocery store is just behind the hotel so finding necessities was ultra-convenient. Breakfast offered a variety of quality choices on a pleasant atmosphere Most of all, the staff was cordial, always very helpful, and professional. We wouldn't hesitate to return when in Boulogne-sur-mer

Dear nytexano, Thank you for choosing ibis budget Boulogne-sur-Mer Centre Les Ports and for taking the time to share your experience on TripAdvisor. We are delighted to read that you had a very good stay and that our Comfort double room met your expectations. It's great to hear that you appreciated the cleanliness, central location, and the variety of quality choices at breakfast. We are also pleased that our staff's cordial and helpful service contributed to making your stay enjoyable. Your feedback is valuable to us, and we look forward to the opportunity of welcoming you back whenever your travels bring you to Boulogne-sur-Mer. Best Regards, Riantsoa, Management

Dreadful

트립어드바이저 평점 2.0/5

Holly S 가족 - TripAdvisor 인증 리뷰

We have stayed in a lot of IBIS budget hotels and although they are basic we’ve always found them ok for 1 or 2 night stopovers. This is by far the worst IBIS budget we have stayed in. The room stank - people had clearly been smoking in the room and the bathroom was mouldy and damp. This made spending any time in the room unpleasant. There were cigarette burns in the curtains and the window was broken. The hotel is tired with stains on the carpets. There are signs all over the hotel to say it is forbidden to smoke in rooms - so this is clearly a known issue, but there seems little enforcement of the rules. The worst part however was the attitude of the staff member when we arrived. She was rude and unhelpful. The hotel car park was full and she was not helpful at all in finding another car park - the one that the hotel recommends has a height restriction so we couldn’t use it. Other staff members we spoke to after this were much nicer but unfortunately the reception we received really tainted our whole experience. I wouldn’t recommend using this hotel.

Dear Holly S, Thank you for taking the time to share your feedback about your recent stay at Ibis Budget Boulogne-sur-Mer Centre Les Ports. We sincerely apologize for the negative experience you had during your visit. Your feedback is crucial to us, and we are genuinely sorry that your stay did not meet your expectations. Please rest assured that we take your comments seriously and will use them to improve our services and accommodations. We regret that you encountered issues with the room, including the smell and maintenance concerns. Smoking in the rooms is strictly against our policy, and we will address this matter with our housekeeping team to ensure it doesn't happen in the future. Furthermore, we are disappointed to hear about your initial experience with our reception staff. This does not reflect the level of service we aim to provide, and we will address this matter with our team to ensure it doesn't happen again. We appreciate your feedback as it helps us identify areas for improvement. We hope that you would consider giving us another chance to provide you with a more pleasant stay in the future. Best regards, Riantsoa, Reception

Better than expected

트립어드바이저 평점 4.0/5

Gareth1974 Couples - TripAdvisor 인증 리뷰

Pleasantly surprised, staff friendly and breakfast for 6 euro better than expected. Plenty of bars / restaurants within 10 minutes walk was great, rooms as expected were basic but for the price what could you expect, I would use again overall a reasonable stay. Parking was available for 5 Euros a night and gave a bit of peace of mind.

Dear Gareth, We very much appreciate your comments regarding your stay at the ibis budget Boulogne-sur-Mer Centre Les Ports. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Riantsoa

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