Novotel Milano Malpensa Airport 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.5/5 873 beoordelingen

Beste prijs
garantie
Novotel Milano Malpensa Airport - Image 1
Novotel Milano Malpensa Airport - Image 2
Novotel Milano Malpensa Airport - Image 3
Novotel Milano Malpensa Airport - Image 4
Via Al Campo, 99, Cardano Al Campo, CIN IT012032A1IUB9BVXQ, 21010 Cardano al Campo, Italië

Omschrijving

Extras van het hotel

  • op 10 min van Milaan Malpensa Airport met Park & Fly en shuttle op aanvraag

  • Restaurant met ambachtelijke pizza, ook open voor niet-hotelgasten

  • Gezins- en huisdiervriendelijk hotel met speciale services

  • Strategische locatie bij de Autostrada dei Laghi

  • Conferentiecentrum voor vergaderingen, bedrijfsevenementen en zakenreizen

Onze accommodaties

Boek dit hotel
Kamer 1

Hotel locatie

Novotel Milano Malpensa Airport

Via Al Campo, 99, Cardano Al Campo, CIN IT012032A1IUB9BVXQ
21010 Cardano al Campo
Italië

Gps:45.642433, 8.759561

Telefoon

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren welkom
  • Pendeldienst
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

N RESTAURANT

Eenvoudige, smakelijke, gezonde en uitgebalanceerde gerechten. Altijd een restaurant open om aan uw wensen te voldoen. Geniet van een vrij moment in het restaurant, de bar, op het terras met zwembad of in uw kamer

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.5/5  873 beoordelingen

Avis-klantbeoordeling 3.0/5

Guy G. Gezinnen - ALL bevestigde berichten

Dear Guest, Thank you very much for taking the time to share your detailed feedback following your stay with us. First of all, I would like to personally thank you for your kind words regarding my service. It is truly appreciated, and I am grateful to know that my support contributed positively to your experience. I will also share your recognition with the entire team, as your comment is a great encouragement for all of us. I am sorry, however, to learn that several aspects of your stay did not fully meet your expectations. We regret that the check-in experience and the recognition of your ALL Platinum status were not at the level you expected. Please be assured that we take loyalty members’ feedback very seriously, and we will review our procedures to ensure a more consistent experience. Regarding the breakfast, thank you for your specific comments about the eggs and bacon. Your feedback has been shared with our Food & Beverage team, as we are constantly working to improve both the quality and the consistency of our offer. We also regret your disappointment with some of our services, including the restaurant and room service. We apologize for the inconvenience you experienced when trying to contact our team, and we will address this point internally to improve responsiveness and service delivery. We acknowledge your comments regarding the hotel facilities and the feeling that some areas may require renewal. Your feedback is valuable and helps us identify opportunities for improvement. Thank you again for your honest review and for your loyalty as an ALL Platinum member. We truly hope to have the opportunity to welcome you back and provide you with the experience you deserve. Kind regards, Sara Guest Relations Manager

Avis-klantbeoordeling 3.5/5

Pascal V. D. L. Gezinnen - ALL bevestigde berichten

Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to know that you appreciated the attentiveness and support of our Front Desk team. Your kind words will certainly be shared with them. We sincerely apologize for the issues you encountered with your first room and regret that it was not presented to you in the condition expected. We appreciate that you informed our reception team, allowing us to relocate you to another room, although we are sorry that you still experienced some inconveniences with the television and hairdryer. Please be assured that your comments have been shared with our Housekeeping and Maintenance teams so that the necessary checks can be reinforced and similar situations can be avoided in the future. We thank you again for your constructive feedback and hope to have the opportunity to welcome you back and provide you with a much-improved experience. Kind regards, Sara Guest Relations Manager

Avis-klantbeoordeling 4.5/5

Elidon Z. Gezinnen - ALL bevestigde berichten

Dear Guest, Thank you very much for taking the time to share your feedback following your recent stay with us. We are delighted to read that everything went as expected and that you had an overall positive experience. Your high ratings across most aspects of your stay are truly appreciated and encouraging for our entire team. We have also taken note of your comment regarding the bar service. Please accept our apologies if at times no barman was available; we understand how this may have impacted your experience. Your feedback is very valuable and will be shared with the team to ensure a more consistent presence moving forward. We also noted that you did not have much contact with our staff during your stay. We hope to have more opportunities to interact with you on your next visit and provide an even more personalized experience. Thank you once again for your trust and for being a valued ALL – Accor Live Limitless member. We look forward to welcoming you back soon. Warm regards, Sara Guest Relations Manager

Avis-klantbeoordeling 3.5/5

Rob W. Alleen - ALL bevestigde berichten

Dear Guest, Thank you for sharing your detailed feedback and for rating your overall experience 70/100. We truly appreciate the time you took to describe your stay. First of all, we sincerely apologize for the cleanliness issue you encountered. Finding food remnants under the armchair cushions is certainly not in line with our standards, and we will immediately reinforce our housekeeping checks to prevent this from happening again. Regarding the room size, as an airport hotel close to Milan Malpensa Airport, our rooms are designed to offer comfort and functionality for short stays. We are pleased to read that you found the bathroom well equipped and practical. Concerning the minibar, in line with our brand standards, it is not stocked but available upon request. The safe operates with a card system for security reasons, and during the winter season the air conditioning system is centrally set to heating mode. However, as you mentioned, the tilt-and-turn window can be opened for fresh air. With regard to the airport shuttle, the service operates at scheduled times with a reduced fee of €5 per person during peak hours, while outside those hours a dedicated private transfer is available at €25. Breakfast is offered at €15 per person and includes a full buffet selection. We hope to have the opportunity to welcome you again and provide you with an even better experience. Kind regards. Sara guest relations manager

Avis-klantbeoordeling 3.5/5

Monique V. R. Gezinnen - ALL bevestigde berichten

Thank you very much for taking the time to share your detailed feedback regarding your recent stay with us. We are pleased to hear that you appreciated the size of the room and the comfort of the beds, as well as the special offer on the second room. We're also glad that the alternative pool arrangement worked out for you, even though our own pool was unfortunately unavailable during your stay. We sincerely apologize for the issues you encountered in the bathroom. Please be assured that your comments regarding the presence of mold and the shower head will be shared immediately with our maintenance and housekeeping teams for prompt attention and improvement. Your suggestion about fixing the screw under the faucet is also noted and will be addressed. We truly value your loyalty as a Classic member of ALL – Accor Live Limitless, and we're grateful for your honest feedback, which helps us improve the experience for all our guests. We hope to have the opportunity to welcome you again in the future, and provide you with an even better stay. Warm regards, Sara Guest relations manager

Andere internetgebruikers beoordelen ons hotel

  • 709 beoordelingen 8.4/10 Locatie
  • 859 beoordelingen 5.9/10 Kamer
  • 922 beoordelingen 7.8/10 Service
  • 17 beoordelingen 5.4/10 Wifi
  • 426 beoordelingen 5.6/10 Comfort
  • 379 beoordelingen 6/10 Netheid
  • 336 beoordelingen 6.7/10 Ontbijt
  • 261 beoordelingen 5.9/10 Goede prijs-kwaliteitsverhouding

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