Mercure São Paulo Moema Times Square 4성

고객 평점 (ALL 평가) 4.5/5 2,911 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mercure São Paulo Moema Times Square - Image 1
Mercure São Paulo Moema Times Square - Image 2
Mercure São Paulo Moema Times Square - Image 3
Mercure São Paulo Moema Times Square - Image 4
Avenida dos Jamaris, 100, Moema, 04078-000 SAO PAULO, Brazil

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호텔 위치

Mercure São Paulo Moema Times Square

Avenida dos Jamaris, 100, Moema
04078-000 SAO PAULO
Brazil

GPS:-23.60528, -46.66158

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 조식
  • 바
  • 회의실
  • 룸 서비스

DELL'ARTE RISTORANTE

Excellent Italian restaurant option in Moema, with welcoming environment, reservation area, great wine cellar, plus breakfast, lunch and dinner (buffet style or a la carte).

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  2,911 리뷰

TripAdvisor 평가  4.0/5  685 리뷰

2024으뜸 시설

A very irritating experience

트립어드바이저 평점 2.0/5

Sven R TripAdvisor 인증 리뷰

Dear guest, Thank you for sharing your experience with us and we deeply regret that your stay at our Mercure hotel did not meet your expectations. We sincerely apologize for the inconveniences you faced, from the condition of the front desk to the problems with the elevators and the noise in your room. Your detailed description helps us understand the areas where we need to improve. We are committed to offering a high quality of service, so your opinion is extremely valuable to us. Please know that we are working to resolve the problems mentioned and ensure that situations like this do not recur in the future. We would like to invite you to return to our hotel at the next opportunity so that we can provide you with an experience that matches the high standards we strive to maintain. If you decide to visit us again, please contact us directly so that we can take care of your stay personally. Thank you again for your feedback and we hope to have the chance to regain your trust. Sincerely,

Very good!

트립어드바이저 평점 4.0/5

Denise F TripAdvisor 인증 리뷰

Dear Denise, Thank you for your positive feedback regarding your recent stay at Mercure Sao Paulo Moema Times Square. We are delighted to hear that you enjoyed our hotel and appreciated the service provided by our team, especially Victor. We understand that navigating through the basement can be a bit inconvenient, and we will take your comments into consideration for future improvements. Your suggestion about English-speaking staff at the bar is valuable, and we will explore this further. Best regards, Renata Mendes Coordenadora Qualidade/ Costumer Experience

Nice Hotel.

트립어드바이저 평점 4.0/5

Irish_FredBrasilia TripAdvisor 인증 리뷰

Dear Irish_FredBrasilia, Thank you so muche for you great review; please our compliments for your daughter as well. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Regards,

Special Thank you

트립어드바이저 평점 5.0/5

428bertom TripAdvisor 인증 리뷰

Dear 428bertom, Thank you very much for your comments. We are glad to receive this from you. Soraya and Joyce loved to do the surprise for you. Both are happy for you. Regards, Renata Mendes Customer Experience Coordinator

Not even one bottle of water for free

트립어드바이저 평점 4.0/5

BrazilACA 비즈니스 - TripAdvisor 인증 리뷰

Dear BRAZILACA Thanks for sharing your experience at the Mercure Hotel SP Moema Times Square. We're sorry we have not exceeded your all expectations during your stay. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would like to inform you, we have complimentary water available at reception; however, we do not yet include complimentary water in all room categories; only in the privilege room which, in addition to the minibar with paid items, have a drinks package available which includes water, soft drinks and juice. On your next stay, we hope you enjoy this category so that we can serve you in a way that suits you perfectly. Sincerely, Renata Mendes

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 696 리뷰 9.8/10 위치
  • 1,165 리뷰 7.7/10 객실
  • 1,157 리뷰 8/10 서비스
  • 91 리뷰 3.8/10 인터넷 가격
  • 635 리뷰 6.7/10 안락함
  • 597 리뷰 8/10 조식
  • 434 리뷰 7.6/10 청결도
  • 237 리뷰 7.6/10 레스토랑

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