Mercure São Paulo Moema Times Square 4성

고객 평점 (ALL 평가) 4.5/5 2,695 리뷰

Mercure São Paulo Moema Times Square - Image 1
Mercure São Paulo Moema Times Square - Image 2
Mercure São Paulo Moema Times Square - Image 3
Mercure São Paulo Moema Times Square - Image 4

호텔설명

호텔 추가 정보

  • Pet-friendly hotel in São Paulo! Dogs and cats up to 15 kg are welcome.

  • Adapted rooms for people with reduced mobility.

  • Family hotel in Sao Paulo! Accommodations for up to 4 people.

  • Less than 100 meters from the Moema Subway Station, on the Lilac Line.

  • Hotel with parking in Sao Paulo, subject to charge.

숙박

호텔 위치

Mercure São Paulo Moema Times Square

Avenida dos Jamaris, 100, Moema
04078-000 SAO PAULO
Brazil

GPS:-23.60528, -46.66158

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 조식
  • 회의실
  • 룸 서비스

DELL'ARTE RISTORANTE

Excellent Italian restaurant option in Moema, with welcoming environment, reservation area, great wine cellar, plus breakfast, lunch and dinner (buffet style or a la carte).

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  2,695 리뷰

TripAdvisor 평가  4.0/5  661 리뷰

2024으뜸 시설

Nice Hotel.

트립어드바이저 평점 4.0/5

Irish_FredBrasilia TripAdvisor 인증 리뷰

The hotel was great. I loved the breakfast. Although, I really think it needs a waffle maker and some hot chocolate. The beds were very comfy.The room in general was very nice (great shower). Wonderful location and very friendly staff. *Review written by my daughter, but I agree with everything!

Dear Irish_FredBrasilia, Thank you so muche for you great review; please our compliments for your daughter as well. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Regards,

Special Thank you

트립어드바이저 평점 5.0/5

428bertom TripAdvisor 인증 리뷰

I would like to thank the Soraya and Joyce for making our stay the most incredible. It was our wedding weekend and they couldn't have been any better. These two deserve great praise for their kindness and attention. The hotel is in a great location and the breakfast Buffett was good ( please consider eggs to order). Thank you to everyone for making our weekend great.

Dear 428bertom, Thank you very much for your comments. We are glad to receive this from you. Soraya and Joyce loved to do the surprise for you. Both are happy for you. Regards, Renata Mendes Customer Experience Coordinator

Not even one bottle of water for free

트립어드바이저 평점 4.0/5

BrazilACA 비즈니스 - TripAdvisor 인증 리뷰

Not a bad option for the price and very close to my office. The room is good and spacious. The bathroom is very small. The worst part is that there was not one bottle of water for free, all paid for – I have seen worst hotels offer a complimentary water bottle. Their breakfast is ok and reception is always busy.

Dear BRAZILACA Thanks for sharing your experience at the Mercure Hotel SP Moema Times Square. We're sorry we have not exceeded your all expectations during your stay. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would like to inform you, we have complimentary water available at reception; however, we do not yet include complimentary water in all room categories; only in the privilege room which, in addition to the minibar with paid items, have a drinks package available which includes water, soft drinks and juice. On your next stay, we hope you enjoy this category so that we can serve you in a way that suits you perfectly. Sincerely, Renata Mendes

Very good hotel

트립어드바이저 평점 5.0/5

amandita_klein Couples - TripAdvisor 인증 리뷰

The hotel is located in a very friendly and convenient are. The staff is very helpful and polite. We had great days staying there. I want to say thank you in special for the receptionists: Brenda, Beatriz, Jessica and Patrícia. I recommend this hotel for couples and singles.

Amandita_klein, We appreciate your comments regarding your stay at the Mercure Sao Paulo Times Square Hotel. It is always a pleasure to receive feedback of our guests. We hope to see you soon. Regards, Renata Mendes

If your work or entertainment is internet dependent forget this hotel

트립어드바이저 평점 3.0/5

eogi 가족 - TripAdvisor 인증 리뷰

Average hotel for this price range. It has the minimum sheets, towels, soap, and shampoo. Pillow with a deodorant smell from a previous guest. The elevator is small and in these covid times, I felt claustrophobic. Breakfast was not included but it seemed OK. The Internet is BAD. After reading previous customers' comments, I called the hotel about the state of the internet, and the employee guaranteed that they had recently upgraded it!! It is located in a nice area but there are other competing hotels nearby.

Dear eogi, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Moema Times Square. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renata Mendes

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 702 리뷰 9.7/10 위치
  • 1,133 리뷰 7.8/10 객실
  • 1,092 리뷰 8.2/10 서비스
  • 99 리뷰 3.5/10 인터넷 가격
  • 620 리뷰 6.9/10 안락함
  • 564 리뷰 7.8/10 조식
  • 434 리뷰 7.9/10 청결도
  • 194 리뷰 7.2/10 분위기

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