Mercure Sao Paulo Ibirapuera Privilege 4성

고객 평점 (ALL 평가) 4.6/5 1,515 리뷰

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호텔설명

호텔 추가 정보

  • HOTEL FOR FAMILIES! Rooms for up to two adults and one child.

  • No charge for children aged 12 and under.

  • Just 3 km from São Paulo Airport (Congonhas)!

  • Just 500 m from Moema subway.

  • 1.2 km from Ibirapuera Park.

숙박

호텔 위치

Mercure Sao Paulo Ibirapuera Privilege

Avenida Macuco 579, Moema
04523001 SÃO PAULO
브라질

GPS:-23.60433, -46.6654

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

VILLA CONTE

The VILA CONTE restaurant, which belongs to the Don Pepe Di Napoli chain, specializes in Mediterranean cuisine, combining varied ideas and tastes in a cozy environment. On Saturdays it serves feijoada, providing a meeting point for guests and the public.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  1,515 리뷰

TripAdvisor 평가  3.9/5  789 리뷰

2025으뜸 시설

Cozy & Comfortable

트립어드바이저 평점 5.0/5

Choi186 TripAdvisor 인증 리뷰

When I was searching for a hotel in SP, I noticed the overwhelming positive reviews of this hotel and after staying there, I can say I agree with its high score. I believe the building used to be residential and now it has been re-purposed to be a hotel. I wish more hotels did this as my stay was as comfortable as it can get. This hotel managed the balance between a home and hotel perfectly. It gives you the warmth and coziness of a home while also giving you the service of a hotel. The building might a slightly old, but that didn't bother me at all. The room was spacious and felt like home from the moment I stepped in. It is also in a quiet and nice neighbourhood. I would without a doubt return to this hotel if I come back to SP.

Dear Chuck, We are immensely grateful for sharing your positive experience at our hotel. It is gratifying to know that the Mercure São Paulo Ibirapuera Privilege met your expectations, providing the comfort and hospitality you were seeking. We are always committed to offering an environment that combines the amenities of a home with the quality service of a hotel. It is true that our building has a distinctive charm, and we are pleased that this contributed to your stay. The tranquil and pleasant location, along with our spacious areas, is something we highly value and that our guests often comment on. Your willingness to return is the best reward we could receive. We hope to see you again on your next visit to São Paulo. Sincerely, Karina Veroneses Assistant Manager Mercure SP Ibirapuera Privilege

Beware of this hotel, you might pay again for something you paid for in advance already

트립어드바이저 평점 1.0/5

move2dubai TripAdvisor 인증 리뷰

This hotel is one single example of incompentence from beginning to end. I booked their most expensive room category. There was 1 singel towel in the room for 2 people. Not a single drinking glass/cup or similar was provided. But I did have all the black hair from the guest before me in the shower. I booked a room for 2 people, breakfast included. In the morning there was only breakfast for one and the old lady at the buffet insisted that we would pay for another breakfast ( I would have paid for 3 then). After I refused and told her, it was paid for already, she accused me of wanting to steal a breakfast from the hotel. Most disappointing was, that none of the unmotivated and totally incompetent hotel staff felt the need to apologize even once. I moved out that same day, even though I paid for 4 days.

Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Ibirapuera Privilege. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Great location for business trips

트립어드바이저 평점 3.0/5

Alexander M Couples - TripAdvisor 인증 리뷰

The Mercure Ibirapuera Privilege is a great option for business trips. The restaurant is a highlight with an amazing menu and very good lunch buffet. Only remark was that the pool was closed for maintenance but it was informed during the booking process, something that should be done.

Dear Alexander, Thanks for telling us about your experience. We are sorry that we did not live up to your expectations. At Mercure São Paulo Ibirapuera Privilege, we seek to provide a high level of service to each of our customers, so your feedback is very important to us. Rest assured that we are taking appropriate measures to deal with the problem and prevent future occurrences. We hope that your next experience with us will be amazing! Please kindly inform me about your next accommodation, I will personally take care of your reservation (my e-mail: h3124-dm@accor.com.br). Sincerely, Flavia Furlan Manager Assistant

Amazing hotel in safe area

트립어드바이저 평점 5.0/5

F6168QSlauran Solo travel - TripAdvisor 인증 리뷰

Came to sao paulo by myself for the first time. The staff were lovely. The room was huge. Very safe area if your a bit unsure about venturing around. The room was amazing. Will be returning in the near future

Dear F6168QSlauran, We appreciate your opinion about your stay at the Mercure São Paulo Ibirapuera Privilege and we were happy to see that you were satisfied with our hotel! We take the opportunity to inform you that we offer free transportation (roundtrip) to Congonhas Airport (days, times and reservations can be made directly at the hotel reception, by phone: +55 11 5054-7800 or by email: h3124-re@accor .com.br). Thanks for your feedback, it will surely be shared with our team! Sincerely, Flavia Furlan Manager Assistant

Great service

트립어드바이저 평점 5.0/5

Nbkansal Couples - TripAdvisor 인증 리뷰

Must stay if you are not bound to live in center of the city.. superb service by staff... very supportive... beautiful rooms with a special welcome note and welcome drink which makes your day special❤️

Dear Nbkansal, It was with joy that we received your evaluation, which will be shared with our team. We hope to see you again soon! Sincerely, Flavia Furlan Manager Assistant

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 338 리뷰 9.7/10 위치
  • 567 리뷰 7.6/10 객실
  • 650 리뷰 8.8/10 서비스
  • 21 리뷰 2.8/10 인터넷 가격
  • 279 리뷰 8/10 조식
  • 264 리뷰 6.6/10 안락함
  • 211 리뷰 7.6/10 청결도
  • 186 리뷰 8.1/10 레스토랑

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