Grand Mercure SP Itaim Bibi 5성

고객 평점 (ALL 평가) 4.4/5 870 리뷰

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호텔설명

호텔 추가 정보

  • Relaxation area with heated pool, pool bar, sauna and gym.

  • A space for corporate and social events with capacity for up to 210 people

  • Ideal for families! Picnic area and tents for children for your stay

  • Instagrammable art gallery in hotel lobby

  • Close to major hospitals (Rede D'or, Sancta Maggiore, and Sírio-Libânes)

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호텔 위치

Grand Mercure SP Itaim Bibi

Rua Tenente Negrao, 200, Itaim Bibi
04530030 SÃO PAULO
Brazil

GPS:-23.58477, -46.67274

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

itaIN Restaurant

ItaIN breathes dynamism with an aura of modernity, offering comfortable modular spaces overlooking the garden. The restaurant serves contemporary cuisine, reinforcing the Brazilian essence of the brand.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  870 리뷰

TripAdvisor 평가  4.5/5  2,630 리뷰

2024으뜸 시설

Great wonderful staff

트립어드바이저 평점 5.0/5

B M Friends getaway - TripAdvisor 인증 리뷰

Great staff very helpful beautiful surroundings and extremely clean. I also like the thought of you have a pet friendly environment at the hotel. The bar and coffee shop was incredible stock with great food and beverages. The workers and both area were helful

Ficamos muito felizes com sua avaliação! É maravilhoso saber que nossa equipe, as comodidades do hotel e o ambiente pet-friendly fizeram a diferença para sua estadia. Trabalhamos para criar um ambiente confortável e agradável para todos os nossos hóspedes, e seu retorno é fundamental para continuarmos melhorando. Esperamos vê-lo em breve para mais uma ótima experiência! Atenciosamente,

Great people and spacious rooms

트립어드바이저 평점 5.0/5

Alexis J TripAdvisor 인증 리뷰

Very thoughtful and helpful staff. Particular shout out to Samuel, Edson and Wallace for going the extra mile, leaving me with a wonderful memory of São Paulo. Thank you also to the cleaning staff behind the scenes. Nice spacious rooms with a balcony, and a great location - 15 mins from everything I needed and close to the beautiful Ibirapuera park.

Muito obrigado por suas amáveis palavras! Ficamos felizes que o atendimento da equipe, especialmente do Samuel, Edson e Wallace, tenha contribuído para uma experiência memorável em São Paulo. Também agradecemos por reconhecer o trabalho da nossa equipe de limpeza. É ótimo saber que nossa localização e o conforto dos quartos atenderam às suas expectativas. Será um prazer recebê-lo(a) novamente! Atenciosamente,

Ilegal practices by reservations team

트립어드바이저 평점 1.0/5

garrache TripAdvisor 인증 리뷰

This hotel is out of control. They asked me to pay in advanced for my reservation one week before arrival. I did not book a prepaid reservation. On top of that, they asked me send them credit card info and passport pictures with security codes for them to make this charge in advance. That is ilegal! I would not recommend this hotel unless you want a 1 star experience in a so called 5 star hotel.

Hello! We appreciate your comments and are sorry for the inconvenience of early billing. In general, we only request a reservation guarantee or advance payment during periods of very high occupancy, and this was the case. By the way, all payment procedures follow strict data security policies. We apologize again about the inconvenience, and hope to have a new opportunity to serve you in the future. Mariana Freitas General Manager Grand Mercure Itaim Bibi

Great people ... Great experience

트립어드바이저 평점 5.0/5

EduardoF4157 TripAdvisor 인증 리뷰

It was our first time staying at this hotel, but it will be our place when in São Paulo. The personnel was very pleasant and understanding. We were given some very thoughtful perks and support. They made our stay a wonderful one. Not only that, but the location is also great. with lots of restaurants near by and and well located if you are on business. I definitely recommend this place

Hello Eduardo! Thank you very much for the feedback. We are happy to know that you were very well received and that you liked our product, location and service. We hope to have new opportunities to serve you in the future. Mariana Freitas General Manager Grand Mercure SP Itaim Bibi

5 star price for 2 star stay

트립어드바이저 평점 1.0/5

karen l TripAdvisor 인증 리뷰

Bed was really hard and pillow even harder. For the price you should at least have a comfortable bed and fluffy pillow. Room very dark and needs touch up. Never stay there again. Lobby looks beautiful, but that is not all we need when staying in a hotel, you need comfort. I am happy to be home today and get a good night sleep, which I did not get while staying at this hotel.

Hello, We appreciate your comments and suggestions for improvement, and we are very sorry that our product did not meet your expectations. We hope to have a new opportunity to serve you in the future. Mariana Freitas General Manager Grand Mercure SP Itaim Bibi

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 5,186 리뷰 9.9/10 위치
  • 5,414 리뷰 9.8/10 객실
  • 14,439 리뷰 9.9/10 서비스
  • 101 리뷰 9.7/10 인터넷 가격
  • 2,624 리뷰 9.9/10 분위기
  • 2,088 리뷰 9.7/10 편의 시설
  • 2,043 리뷰 8.9/10 안락함
  • 2,004 리뷰 9.8/10 청결도

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