Mercure Gdynia Centrum bintang 3

Catatan tamu Avis (Peringkat ALL) 4.5/5 3.284 ulasan

Jaminan Harga
Terbaik
Mercure Gdynia Centrum - Image 1
Mercure Gdynia Centrum - Image 2
Mercure Gdynia Centrum - Image 3
Mercure Gdynia Centrum - Image 4
Armii Krajowej 22, 81372 GDYNIA, Poland

Deskripsi

Keistimewaan hotel

  • 294 air-conditioned rooms, 150 of which have panoramic sea views

  • Location in Gdynia and convenient access to important Tricity attractions

  • Beach and Seaside Boulevard 100 metres away

  • Spacious parking for 200 vehicles at the disposal of guests

  • Rich gastronomic offer inspired by local tradition

Akomodasi kami

Lokasi hotel

Mercure Gdynia Centrum

Armii Krajowej 22
81372 GDYNIA
Poland

GPS:54.517261, 18.543287

Telepon
Fax +48 58 620 86 51

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Menerima hewan
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

WINESTONE

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Cari tahu selengkapnya

Peringkat ALL  4.5/5  3.284 ulasan

Peringkat TripAdvisor  4.0/5  928 ulasan

Good quality hotel in perfect location

Catatan Tripadvisor 5.0/5

adrianna0012025 Keluarga - Ulasan TripAdvisor tersertifikasi

We've spent one week in Mercure Hotel, in rooms with see view on 10th floor. Service was always in very goog level, especially in cleaning rooms. Swiming pool is really great option, and bathrobes You have in room without additional fees. Breakfests was very tasty, dinners in hotel's restaurant, too. It was great time.

Szanowna Pani Adrianno, Dziękujemy za wybór hotelu Mercure Gdynia Centrum. Jesteśmy wdzięczni za poświęcony czas i podzielenie się z nami wrażeniami po wizycie. Cieszymy się, że pobyt upłynął komfortowo, pozostawiając w pamięci pozytywne doświadczenia. Wierzymy, że Pani opinia będzie stanowiła zachętę dla wszystkich członków naszego personelu do dalszego poprawiania jakości oferowanych usług. Uprzejmie informujemy, że wszelkie spostrzeżenia zostaną niezwłocznie przekazane do kierowników poszczególnych działów. Już dziś zachęcamy do ponownych odwiedzin Gdyni. W imieniu dyrekcji i zespołu hotelu Mercure Gdynia Centrum, Patryk Adrych Kierownik ds. Relacji z Gośćmi Mercure Gdynia Centrum "Twoja przystań w sercu Gdyni"

Good as a base for business trips

Catatan Tripadvisor 5.0/5

Johnb2b Ulasan TripAdvisor tersertifikasi

Good hotel, it's about the base for meetings. Good and friendly service, clean rooms, good breakfast. Well-equipped bar. Beautiful view from the upper floors. I recommend for quick trips. The hotel is located near the main station. See you next time

Dear John, Thank you for choosing the Mercure Gdynia Centrum hotel. We are grateful for taking the time and sharing your impressions after your visit. It is our pleasure to read that your stay was comfortable and left a positive experience in your memory. Your opinion will definitely be an encouragement for all members of our staff to continue improving the quality of our services. We kindly inform you that any observations will be immediately forwarded to the heads of individual departments. We cordially invite you to visit Gdynia again. On behalf of the management and team of the Mercure Gdynia Centrum hotel, Patryk Adrych Guest Experience Manager Mercure Gdynia Centrum "Your haven in the heart of Gdynia"

Bathrooms not handicapped ftiendly

Catatan Tripadvisor 2.0/5

Wojciech B Ulasan TripAdvisor tersertifikasi

Rooms with high tubs preclude shower by handicapped guests. No help from frint desk. Shrugging shoulders. If you have any mobility problem.do not go there as you will not be able to take shower safely. Staff also was not attentive and very indifferent to my request to help.accomodate my parents' bathroom needs.

Dear Wojciech, We are truly sorry to hear about the challenges you faced during your stay regarding the accessibility of our bathrooms. Ensuring all guests' comfort is crucial to us, and we deeply apologize for any inconvenience you and your parents experienced. We are saddened by your suggestion that the team is not helpful. Almost all rooms in the hotel have bathtubs, showers are only available in the highest category rooms, which were completely sold out. Assigning a room for people with disabilities requires prior reservation with the reservation department. We did not have any ill will, only that the hotel was full and that is why we were unable to move you to another room. Your feedback is invaluable, and we will address this matter promptly. Please accept our sincerest apologies for the shortcomings you encountered. On behalf of the management and team of the Mercure Gdynia Centrum hotel, Patryk Adrych Guest Relations Manager Mercure Gdynia Centrum "Your haven in the heart of Gdynia".

A nice hotel at seaside Gdynia

Catatan Tripadvisor 5.0/5

zolt_ns555 Ulasan TripAdvisor tersertifikasi

This is not a luxurious hotel from the outside but you can expect fantastic service. The rooms are OK, nothing special. However, the breakfast selection was the greatest I ever had with regular food, but also lots of Polish specialties. The hotel has a pool, sauna and massage service. Very close to the seaside. The service was great.

Dear Zoltán S, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed our fantastic service and the wide variety of breakfast options, including Polish specialties. Your kind words about our team's service are truly appreciated. We are pleased to offer amenities like a pool, sauna, and massage service to enhance your stay. We look forward to welcoming you back soon! On behalf of the management and team of the Mercure Gdynia Centrum hotel, Patryk Adrych Guest Relations Manager Mercure Gdynia Centrum "Your haven in the heart of Gdynia."

Disappointing customer service after a genuine booking oversight/error

Catatan Tripadvisor 3.0/5

Alex W Ulasan TripAdvisor tersertifikasi

Recently booked a stay here to attend the Opener festival, I had an initial booking for 4 days, however I cancelled as I needed to change the booking details. Through cancelling and re-booking, I accidentally booked for June instead of July. I didn't realise this had happened, until I randomly saw a charge on my card statement for a nights worth of accomodation. No explanation, no warning, not even a courtesy welfare check or call. After I emailed to try and rectify this issue, I was advised that no refund could be issued as it had affected their sales and revenue. This was despite the fact they have plenty of sold out weekends to come and being a loyal Gold Accor member. Very disappointing service, especially for something that was a human error and a genuine error and oversight.

Dear Alex, We are sincerely sorry to hear about the inconvenience you experienced regarding your booking oversight. We deeply regret any dissatisfaction caused by the situation you encountered. At Hotel Mercure Gdynia Centrum, we value our guests' comfort and satisfaction, and it is disheartening to learn that your experience did not meet your expectations. We truly apologize for the lack of communication and assistance in addressing the issue promptly. Regarding the refund policy, we understand the frustration this situation may have caused. We have analyzed your inquiry very carefully, but in accordance with the policy and regulations that both we and our guests are obliged to follow, a refund was not possible. Your loyalty as a Gold Accor member is highly appreciated, and we are genuinely sorry for not meeting the expected level of service on this occasion. Rest assured that your comments have been shared with the relevant team members for internal review and to prevent similar occurrences in the future. We sincerely hope for the opportunity to welcome you back in the future and provide you with a more seamless and enjoyable experience. If there is anything else we can assist you with, please do not hesitate to contact us directly. Wishing you pleasant travels ahead. On behalf of the management and team of the Mercure Gdynia Centrum hotel, Patryk Adrych Guest Relations Manager Mercure Gdynia Centrum "Your haven in the heart of Gdynia."

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 995 ulasan 9.5/10 Lokasi
  • 1.152 ulasan 7.2/10 Kamar
  • 1.080 ulasan 9.4/10 Pelayanan
  • 20 ulasan 6.7/10 Internet
  • 911 ulasan 9.1/10 Makanan
  • 788 ulasan 9.5/10 Sarapan
  • 290 ulasan 7.1/10 Kebersihan
  • 191 ulasan 9.7/10 Pantai

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Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.