ibis Nogent sur Marne 3 yıldız
Avis müşterileri puanı (ALL Puanlama) 3.8/5 401 görüş
Rue de Nazaré, Zac du Port
94130 NOGENT SUR MARNE
HAUSSAMNN-ST LAZARE/TOURNAN: E Nogent Le Perreux
CHARLES DE GAULLE 25km / 15 mil mesafede
PARIS ORLY 20km / 12 mil mesafede
NOGENT 0km / 0 mil mesafede
NOGENT LE PERREUX 0km / 0 mil mesafede
NOGENT SUR MARNE 0km / 0 mil mesafede
Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:
Vous y retrouverez des plats qui vous ressemblent : l'incontournable tartare à l'italienne, notre noix d'entrecôte , le pavé de saumon et son beurre blanc, à moins que vous ne préfériez notre burger végétarien. À La Compagnie Bistrot, vous y
Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay
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İyi konum sakin muhit
Avis müşterileri puanı 4.0/5
Umut G. Tek başına seyahat edenler - ALL için doğrulanmış yorumlar
Kendi aracım ile geldim ancak Paris trafiği ve yolları çok karışık otele yakın köprü inşaatı nedeniyle otelin girişini kaçırdım. Otel standart İbis sınıfında temiz sakin rahat personel ilgili
Hello dear Mister, Thank you for taking on your time time to share your comment following your stay in our establishment. Your satisfaction is our priority, that's why we take the time to thank you. It was a pleasure to welcome you in our establishment. I will be happy to share your feelings with the hotel team. Sorry for the reply in english but I don't speak turkish unfortunately. We hope to see you again on thoses conditions. Have a great day. Sincerely, Idriss BHUGEL - Vice Director
iyi personel, fiyat performans dengesi
Avis müşterileri puanı 4.0/5
Anonim İş - ALL için doğrulanmış yorumlar
kahvaltı kesinlikle daha iyi hale getirilmesi gerekiyor. tek kullanımlık terlik olması da gerekli. personel güler yüzlü ve kibar. odalar temiz.
Is it really hotel ibis?
Tripadvisor puanı 3.0/5
danhou2009 Aileler - TripAdvisor onaylı yorum
It wasn’t what i expected from ibis, the rooms smelled like cigarettes and not much of a breakfast variety and had an outdoor area which was quiet and peaceful and very nice staff but the hotel overall was more like ibis budget
Tripadvisor puanı 5.0/5
erictS9626JD Couples - TripAdvisor onaylı yorum
Tariq is an asset to your company. Outstanding customer service and care. The kindest, most knowledgable soul you will ever come across. Totally made our extra time in Paris worth it. An excellent member of staff you have here, make sure you reward him and do everything possible to retain him. Signed, Eric Todd One of Tariq’s many happy customers, with thanks, love and appreciation. Will definitely back for a re-visit purely because of Tariq’s service.
Bonjour Monsieur Nous vous remercions pour vos commentaires suite à votre séjour à ibis Nogent-sur-Marne. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur en l’expression de nos sentiments les meilleurs. La direction
HOTEL REFUSED TO CALL AN AMBULANCE!!
Tripadvisor puanı 1.0/5
456astrida İş - TripAdvisor onaylı yorum
We stayed at hotel Ibis Nogent Sur-Marne from the 19th to 21st of June 2019. On the 20th of June, one of our colleague collapsed in the room 501. I called the reception asking him to call the ambulance. He stated that we will not need an ambulance and he will check the guest himself! HE IS NOT A MEDIC AND HE WANT TO CHECK OUR COLLEAGUE? Knowing the condition of our colleague, I decided to call the ambulance ourselves. The firemen and the ambulance did come and it took them more than 3 hours to stabilize our colleague whom apparently got a severe stroke. When they want to bring him down to the ambulance, the EMERGENCY EXIT NEXT TO THE ROOM 501 WAS NOT ACCESSIBLE! So they have to go around to use another emergency exit. The next morning I spoke about this incident to the reception and demanded to spoke to their General Manager. The General Manager appologize and promised ua to pay for the medical expenses and provided free stay for our other colleagues who will stay to accompany the other colleague in the hospital. Two days after that our colleague passed away. I contacted the hotel’ head office to report the incident and to take on their promise. I got a reply from their Direction Service Client - Guest Service Executive Department, Ms Stéphanie Fétis whom implying that my report is incorrect that they hotel did call the ambulance. And their did their best that night. I am quite surprise to receive this reply. Not only this hotel is not following health and safety rules, but they are also LIARS. There was only one man working at the reception whom does not speak a word of Engliah. We even went down stairs to asked him to call and he did nothing! If they did something how come the General Manager provide one free room and promised to cover the medical expenses? This means that the General Manager lied as well. I inform Ms Fetis that have the proof that I was the one who called the ambulance and she just ignored my email. I suppose this is the kind of customer service from Accor Group. From the lowest employee to their highest. Zero customer oriented service. May our colleague rest in peace. And may the hotel will get what they deserve in return.
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